---
title: "Set up Duress Code on the Akuvox Door Phone"
slug: "set-up-duress-code-on-the-akuvox-door-phone"
updated: 2026-06-15T08:09:23Z
published: 2026-06-15T08:09:23Z
canonical: "knowledge.akuvox.com/set-up-duress-code-on-the-akuvox-door-phone"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up Duress Code on the Akuvox Door Phone

The duress code is a special PIN designed for emergency situations.

When a valid duress code is entered, the door is unlocked as usual, while the configured Action URL is sent to notify external systems or initiate predefined actions.

## Compatible Model and Minimum Version

S535: 535.30.11.13

## Step 1: Add the Duress Code for a User

1. Navigate to the device IP in a browser. Log in with the username and password(**admin/admin** by default).
2. Go to **Directory > User**.
3. Click **+Add** to add a user. Or, click ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-GW6KFEIC.png) to modify a current one.
4. Enter the code(4-6 digits) in the **Duress Code** section.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-7LPDQ8UZ.png)

1. Click Submit after finishing other access settings.

> [!NOTE]
> Note
> 
> Each duress code should be unique, not the same as the public PIN, private PIN, or duress codes assigned to other users.

## Step 2: Set up the Action URL

1. Go to **Setting > Action URL**.
2. Enable the **Action URL** feature.
3. Enter the URL to be sent in the **Duress Code Alarm** field.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-1NIRPRX4.png)

1. Click Submit.

## Step 3: Test the Setup

After configuration, test the duress code by entering it for door opening. Ensure that the Action URL is sent to the designated server as intended.