SV823(320) Version

Updated
  • Updated on Feb 28, 2026
  • Published on Feb 12, 2025
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R20 V5.0 LTS Firmware (Click to download)

Version: 320.30.10.153

R20 V5.0 Release Firmware (Click to download)

Version: 320.30.11.63

R20 V5.0 Beta Firmware (Click to download)

Version: 320.30.11.214

Note

  • It is recommended to use Release and LTS version firmware.

  • The firmware is applicable to R20A V5.0, R20A-2 V5.0, R20K V3.0, R20K-2, R20K-L and R20B V2.0 devices.


Release Notes

Version: 320.30.11.214 (Beta)

Release Date: January 30, 2026

Supported SmartPlus Version: V7.3

New Features

  1. Added Privacy Policy pop-up in the web portal.

  2. Support the Hebrew language for the web portal.

Optimization

  1. Improved the SIM card usage experience on the R20K-L.

  2. Automatically use the default 3s value when the Hold Delay setting is unavailable.

Fixed Bug

  • R20A fixed the problem of failing to make a call by pressing the push button when the device is connected to the Smart Access cloud and the directory display mode is set to not display personnel.

Version: 320.30.11.208 (Beta)

Release Date: December 30, 2025

Supported SmartPlus Version: V7.3

New Feature

  • The expansion module’s LED setting follows those of R20B and R20K.

Version: 320.30.11.206 (Beta)

Release Date: December 26, 2025

Supported SmartPlus Version: V7.3

New Features

  1. Support SmartPlus V7.3.0 new features:

    1. Support door control and door status viewing by administrators via the web portal.

    2. Added First Credential In, Lockdown Bypass, and Hold Open options for Door Schedule.

    3. Support granting Lockdown Bypass permission to users.

    4. Added detailed door-open failure reasons in Door Logs and support quick card addition from failed records.

    5. Added Event Report feature on the Property Manager and Admin portal.

Fixed Bug

  • Fixed an issue where the camera screen would occasionally turn black.

Version: 320.30.11.124 (Beta)

Release Date: February 11, 2026

Supported SmartPlus Version: V7.2

Fixed Bug

  • Fixed an issue where card reading might fail under extremely cold conditions.

Version: 320.30.11.116 (Beta)

Release Date: December 12, 2025

Supported SmartPlus Version: V7.2

Fixed Bugs

  • Fixed some known issues.

Version: 320.30.11.115 (Beta)

Release Date: December 5, 2025

Supported SmartPlus Version: V7.2

Fixed Bugs

  • Fixed some known issues.

Version: 320.30.11.112 (Beta)

Release Date: October 28, 2025

Supported SmartPlus Version: V7.2

New Feature

  • Support 802.1X protocol.

Version: 320.30.11.105 (Beta)

Release Date: October 10, 2025

Supported SmartPlus Version: V7.2

Fixed Bug

  • Fixed an issue with card access.

Version: 320.30.11.104 (Beta)

Release Date: September 19, 2025

Supported SmartPlus Version: V7.2

New Features

  1. Support customizing the voice prompt of the open door tone.

  2. Support configuring Facility Code.

  3. Support configuring different door prompt tones for each Security Relay, including success (inside/outside) and failure.

Optimization

  • Optimized device volume for clearer sound.

Version: 320.30.11.103 (Beta)

Release Date: September 9, 2025

Supported SmartPlus Version: V7.2

New Features

  1. Added tamper alarm logs for device that be connected to community projects.

  2. Enhanced Log module on the cloud:

    1. Record all calls from cloud-connected devices (both SIP and IP calls).

    2. Merged group calls into a single record with APT number and answerer information.

    3. Display door phone call logs only in the call log page.

    4. Allowed the family master account to view all members' call/unlock logs.

    5. Allowed Installer/Property Manager to set log visibility scope for sub-accounts.

    6. Allowed Installer to configure whether door phone call logs contain screenshots.

    7. Allowed Installer to configure whether property managers can view door/call logs with screenshots in each project.

Version: 320.30.11.63 (Release)

Release Date: February 4, 2026

Supported SmartPlus Version: V7.1.1

Optimization

  • Improved the user experience.

Version: 320.30.11.56 (Beta)

Release Date: December 12, 2025

Supported SmartPlus Version: V7.1.1

New Feature

  • Support 2-Wire LP Intercom Solution.

Version: 320.30.11.53 (Release)

Release Date: October 31, 2025

Supported SmartPlus Version: V7.1.1

Fixed Bugs

  1. Optimized LTE network stability to reduce connection issues.

  2. Fixed an issue where the configured SIP number might be lost when R20B was connected to MD06 with a manually set call number.

Version: 320.30.11.52 (Beta)

Release Date: October 10, 2025

Supported SmartPlus Version: V7.1.1

Fixed Bug

  • Fixed a card reading failure issue.

Version: 320.30.11.50 (Beta)

Release Date: September 10, 2025

Supported SmartPlus Version: V7.1

New Feature

  • Optimized SMTP feature.

Version: 320.30.11.47 (Beta)

Release Date: August 13, 2025

Supported SmartPlus Version: V7.1.1

New Features

  • Added support for four parameters of Action URL.

Version: 320.30.11.45 (Beta)

Release Date: July 31, 2025

Supported SmartPlus Version: V7.1.1

New Features

  1. Optimized Self-Organizing Network Solution:

    1. Support presetting device static IP via Indoor Monitor in APIPA mode.

    2. Improved call transfer process.

    3. Modified the default device name to consist of the model number and the last four digits of the MAC address for easier device identification.

    4. Added connect type and device name on the Quick Start page.

    5. Support modifying device number via Indoor Monitor.

  2. Support using Building ID to make calls.

Version: 320.30.11.42 (Beta)

Release Date: July 2, 2025

Supported SmartPlus Version: V7.1.1

New Features

  1. Optimized DESFire Card reading.

  2. Support Wiegand input customization.

  3. Support 12V power output when the device is powered by PoE.

  4. Changed the image upload method to the cloud from FTP to HTTPS to enhance security.

Version: 320.30.11.37 (Beta)

Release Date: May 30, 2025

Supported SmartPlus Version: V7.1.1

New Features

  1. Support applying the relay schedule to the security relay(SR01).

  2. Support receiving 4-bit or 8-bit PIN via Wiegand.

Version: 320.30.11.34 (Release)

Release Date: May 28, 2025

Supported SmartPlus Version: V7.1.1

New Features

R20K-L supported the following features:

  1. Added support for configuring LTE settings via Bluetooth using the Android version of the AK Partner app (iOS already supported).

  2. Support switching to DHCP mode by entering a code to disable the LTE connection.

Version: 320.30.11.30 (Beta)

Release Date: May 16, 2025

Supported SmartPlus Version: SmartPlus V7.1.1

New Features

  1. Support the lockdown function.

  2. Support identifying license plates and UHF cards for smart parking.

  3. Support selecting the input(s) connected to the exit buttons on the cloud.

  4. Support reporting logs of tamper alarm and break-in alarm to the cloud.

  5. Support selecting the Wiegand port on the cloud.

  6. Support setting the RS485 on the cloud.

  7. Support reporting logs of door-opening by pressing an exit button to the cloud.

  8. Support Muster report.

Version: 320.30.11.27 (Beta)

Release Date: March 27, 2025

Supported SmartPlus Version: SmartPlus V7.0

New Features

  1. Support LTE function, which can receive the LTE configuration from the AK-Partner App via Bluetooth connection. (The AK-Partner version needs to be 7.2.0 or newer.)

  2. Support the video storage feature.

  3. Added a Cloud Call Permission Control switch to manage users’ permissions to open doors and make calls.

  4. Optimized event logs.

Note

  • This version and all subsequent versions are compatible with R20K-L.

Version: 320.30.11.21 (Beta)

Release Date: March 27, 2025

Supported SmartPlus Version: SmartPlus V7.0

New Features

  1. Support using with Control 4 device.

  2. Updated daylight saving time.

Fixed Bug

  • Fixed an issue where relay schedule changes did not take effect.

Version: 320.30.11.14 (Beta)

Release Date: March 3, 2025

Supported SmartPlus Version: SmartPlus V7.0

New Features

  1. Support for 2-way Audio.

  2. Support disabling local ringback tone loop playback.

  3. Enabled tooltip display for web entries. Long content will be truncated with "..." and fully shown when hovered over.

Version: 320.30.11.12 (Beta)

Release Date: January 25, 2025

Supported SmartPlus Version: SmartPlus V7.0

Optimization

1. Optimized homepage UI of web interface.

2. Optimized and added some prompts.

Version: 320.30.10.246 (Release)

Release Date: March 25, 2025

Supported SmartPlus Version: SmartPlus V7.0

Fixed Bug

  • Fixed an issue where Relay Schedule changes only took effect after re-enabling the setting on the cloud.

Version: 320.30.10.245 (Beta)

Release Date: January 25, 2025

Supported SmartPlus Version: SmartPlus V7.0

New Feature

  • Updated HTTP API documentation.

Version: 320.30.10.242 (Beta)

Release Date: January 7, 2025

Supported SmartPlus Version: SmartPlus V7.0

New Feature

  • Support adding an Admin card and General User cards on the device.

Version: 320.30.10.240 (Beta)

Release Date: December 26, 2024

Supported SmartPlus Version: SmartPlus V7.0

New Features

  1. Integrated with AJAX arming system, which can synchronize arm, disarm, and alarm status.

  2. Support NAPTR for UDP and TCP.

Version: 320.30.10.236 (Beta)

Release Date: December 13, 2024

Supported SmartPlus Version: SmartPlus V7.0

New Feature

  • Support configuring the Expansion Unit on the web portal.

Version: 320.30.10.153 (Release/LTS)

Release Date: March 25, 2025

Supported SmartPlus Version: SmartPlus V6.7

Fixed Bugs

  1. Fixed an issue where the APIPA function occasionally obtained an incorrect IP in DHCP mode.

  2. Fixed an issue where the device repeatedly went offline.

Version: 320.30.10.150 (Release)

Release Date: October 12, 2024

Supported SmartPlus Version: SmartPlus V6.7

Optimization

  • Improved video quality.

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