- 18 Oct 2024
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Open Doors
- Updated on 18 Oct 2024
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Such access methods as PIN codes, RF cards, facial recognition, etc should be assigned to a specific user for door opening.
All door phones support adding users either on their web interfaces or directly on the devices.
Add Users on Door Phone Web Interface
You can add a single user or multiple users in a batch on the door phone web interface. In this procedure, you can set up the user's ID and name and door access methods.
This part takes R29 as an example.
Add a Single User
1. Use the device IP to log into its web interface. The default username and password are admin.
2. Navigate to Intercom > User interface. Click on Add to enter the configuration page.
Set the user name and assign a unique user ID for identification. The system will generate the user ID automatically.
Set up the desired access methods:
Private PIN: Enter the PIN code within 2-8 digits. Please note that devices without numeric keypads do not support opening doors via private PINs.
RF Card: Click Obtain and place the card on the card reader. The card code will be acquired automatically. Or, you can also enter the card code manually.
To assign more than one card to the user, click +Add. One user can have 5 cards at most.
Note
E12 and E16 only support IC cards.
To learn about the card types supported by specific models, please click here.
Face: Select a full-face photo from your local driver. After adding the user successfully, the status will change from Unregistered to Registered. Click Reset if you want to re-upload the image.
Set up the access settings before submitting the information.
Relay: Specify the relay to be triggered.
Web Relay: Specify the ID of web relay action commands that you’ve configured.
Building: Optional. The user’s residential building.
Floor No.: Specify the floor(s) that are accessible to the user via the elevator.
Room No.: Optional. The user's room number.
Schedule: Grant the user access to open designated doors during preset periods by relocating the desired schedule(s) from the left box to the right one. Besides custom schedules, there are 2 default options:
- Always: Allows door opening without limitations on door open counts during the valid period.
- Never: Prohibits door opening.
Click Submit and the added user will be in the User list.
Add Users in a Batch
When users become so many that you cannot add them one by one, you can add them in a batch.
1. Use the device IP to log into its web interface. The default username and password are admin.
2. Navigate to Intercom > User. Click Export to export the user data.
Note
Add a user first to serve as the template, or the prompt "File not found" will pop up.
Configure AES (Advanced Encryption Standard) only when the config file is encrypted with AES.
3. Open the .xml file in the .tgz file. You may copy the existing example and paste it between the template and </UserData>. Then, enter the information.
a. Enter Data ID in a sequential order.
b. Set the User ID and User Name.
c. Set the PIN Code and Card Code.
d. Save the file.
Note
This method does not support for importing face data.
It is recommended using the tool 7-Zip to edit the file if your computer system is Windows.
4. Click Select File, choose the .tgz file from your local driver, and click Import to upload the file.
"File uploaded success" will pop up after importing successfully.
Add Users on Door Phone Screen
Exception
To add cards on X912, R27, and R28, please refer to the article Add Cards on X912, R27, and R28 for detailed steps.