--- title: "Upgrade akubela Panels" slug: "upgrade-akubela-panels" updated: 2025-12-09T03:37:19Z published: 2025-12-09T03:37:19Z canonical: "knowledge.akuvox.com/upgrade-akubela-panels" --- > ## Documentation Index > Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt > Use this file to discover all available pages before exploring further. # Upgrade akubela Panels Installers and distributors can upgrade panels to the latest or a specific firmware version either locally through the device web portal or remotely via the akubela Cloud. ## Local Upgrade ***Installers and distributors*** can update devices to the latest or a specified firmware version via the device web portal, with or without cloud connectivity. 1. Open a browser and enter the device’s IP address and log in to the device web portal The default username and password are both *admin*. > [!WARNING] > **TIP:** > > For detailed login instructions, please refer to [this guide](https://knowledge.akuvox.com/docs/log-into-device-web-portal). 1. Go to **Settings > Upgrade**. 2. Click **Import** to upload the firmware file. > [!WARNING] > **TIP:** > > The latest firmwares are available on the [Akuvox Knowledge Base](https://knowledge.akuvox.com/docs/firmware-7). For other specific versions, please contact akubela technical support. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/upgrade-akubela-panels-image-0gda7bpj.png) 1. Wait for the device to complete the upgrade. ## Cloud-Based Upgrade When devices are cloud-connected, ***distributors and authorized installers*** can upgrade them via the akubela Cloud platform. > [!NOTE] > **NOTE:** > > - Installers do not have the upgrade permission by default. > - Distributors can assign upgrade permissions by going to **Device > Update > Update Permission** on the akubela Cloud platform. > - Two upgrade options are available: > - **Common Upgrade**: > - Allows upgrading *one* panel model across up to 5 projects at a time. > - Available to *both* distributors and authorized installers. > - **Batch Upgrade**: > - Allows upgrading *multiple* panel models across up to 5 projects. > - Available to authorized installers *only*. ### Start Upgrade Tasks In this example, we’ll use an authorized installer account. #### Common Upgrade 1. Log in to the cloud website. Please Refer to the appropriate login link based on your region: - NA [https://ucloud.akuvox.com/manage-new/#/login](/docs/upgrade-akubela-panels#/login) - EMEA [https://ecloud.akuvox.com/manage-new/#/login](/docs/upgrade-akubela-panels#/login) - APAC [https://scloud.akuvox.com/manage-new/#/login](/docs/upgrade-akubela-panels#/login) - CHINA [https://ccloud.akuvox.com/manage-new/#/login](/docs/upgrade-akubela-panels#/login) - JAPAN [https://jcloud.akuvox.com/manage-new/#/login](/docs/upgrade-akubela-panels#/login) - OCEANIA [https://aucloud.akuvox.com/manage-new/#/login](https://aucloud.akuvox.com/manage-new/" \l "/login) 1. Click on the akubela image on the right. ![企业微信截图_16728832237092](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/upgrade-akubela-panels-image-uumfugm7.png) 1. Go to **Device > Update > Add**. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/upgrade-akubela-panels-image-qw0qp325.png) 1. On the pop-up window, do as the following: a. Select the desired project(s) on the left, and click ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/upgrade-akubela-panels-image-8sgzrhvg.png) to move them to the right. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/upgrade-akubela-panels-image-tkgk7kyc.png) b. Choose the panel’s model and the version to update. c. Check the the device(s) to perform the update. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/upgrade-akubela-panels-image-sn9bvpnc.png) d. Choose whether the update requires user confirmation, then click **Submit**. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/upgrade-akubela-panels-image-ymhemfwk.png) - Forced update immediately: Devices will upgrade right away unless they're in a call or alarm. The update begins once the event ends. - Update after user confirmed: Users must approve the update on their panels before it starts. #### Batch Upgrade 1. Go to **Device > Update > Batch Add.** ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/upgrade-akubela-panels-image-9z1knf36.png) 1. Select the desired project(s) on the left, then click ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/upgrade-akubela-panels-image-rck2zwg4.png) to move them to the right. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/upgrade-akubela-panels-image-46w3tx1r.png) 1. Select the desired panel model, firmware version, and whether user confirmation is required. Then click **Submit**. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/upgrade-akubela-panels-image-dqe46z7r.png) ### Confirm updates on panels If “Update after user confirmed” is selected, an Upgrade button will appear on the panel’s **![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/upgrade-akubela-panels-image-1fgb2dua.png) > System Settings > Update** screen. - When **Auto Update** is enabled, the panel will automatically update during the scheduled idle time. > [!NOTE] > **NOTE**: > > To perform the update, both conditions must be met: > > 1. The panel has been in standby mode for the past hour. > 2. There are no alarms or countdowns set for the next hour. - When Auto Update is disabled, users must tap the **Upgrade** button manually to start the update. ![screen (2)](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/upgrade-akubela-panels-image-26meq2v9.png)