---
title: "[Video]How to Factory Reset R25K/R20K Door Phones?"
slug: "videohow-to-factory-reset-r25kr20k-door-phones"
updated: 2025-12-04T03:22:27Z
published: 2025-12-04T03:22:27Z
canonical: "knowledge.akuvox.com/videohow-to-factory-reset-r25kr20k-door-phones"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# [Video]How to Factory Reset R25K/R20K Door Phones?

R25K/R20K door phones do not have physical reset buttons.

You can reset the device via short-circuiting the input, when the device is not connected to the SmartPlus Cloud, and not using the PC Manager tool.

[Factory Reset R25K R20K via Input Short Circuiting #akuvox #intercom](https://www.youtube.com/embed/nmo2QHLau8s)