---
title: "Volume and Tone"
slug: "volume-and-tone-3"
updated: 2026-06-15T08:15:52Z
published: 2026-06-15T08:15:52Z
canonical: "knowledge.akuvox.com/volume-and-tone-3"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Volume and Tone

## Volume Configuration

You can configure the volume of the microphone, speaker, etc. Moreover, you can also set up the tamper alarm volume when unwanted removal of the device occurs.

### On the Web

Set up volumes on the web **Device > Audio** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-WTGD3GR3.png)

- **Prompt Volume**: Include door-opening prompts, instruction tones, and ringback. The default is 8.
- **Mic Volume**: The default is 8.
- **Speaker Volume**: The default is 8.
- **Key Pressed Volume**: The icon tapping sound. The default is 8.
- **Tamper Alarm Volume:** Set the volume when the tamper alarm is triggered. The default is 8.

### On the Device

You can set up volumes on the **Setting >** **Basic Setting > Volume** screen.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-Q9RG9OAS.png)

## Upload Tones

You can upload the tone for different scenarios on the **Device > Audio > Tone Upload** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-U6USYU5I.png)

- **Access Granted(Input)**: The tone is played when the door is opened by pressing an exit button connected to the device’s input.
- **PIN Page**: The tone is played when entering the PIN screen.
- **APT+PIN**: The tone is played when entering the Apartment number and PIN code for door access.
- **Call Page**: The tone is played when entering the Call screen.
- **Directory**: The tone is played when entering the Directory screen.
- **Temp PIN**: The tone is played when entering the temporary PIN for door access.
- **Card(Dual Authentication)**: The tone is played, prompting the user to swipe the card for door access in two-factor authentication mode.

> [!NOTE]
> Note
> 
> File Format: wav; Size: < 200KB; Sample Rate: 16000; Bit Depth: 16 Bits.

## Ringback Tone

The ringback tone setting prioritizes the playing of local ringtones and determines what kinds of previews the callee can receive.

Set it up on the **Device > Audio** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-WTN94YUU.png)

- **Ringback Source**:
  - **Remote, Local As Backup**: The local ringtone will be played.
    - When the door phone calls another device, for example, an Akuvox indoor monitor, and the SIP server returns non-183, the indoor monitor will not have any intercom preview.
    - If the SIP server returns 183, the indoor monitor will receive the video preview without voice.
  - **Local**: The local ringtone will be played. Whether the SIP server returns 183 or not, the callee will not have any intercom preview.
  - **Remote:**
    - If the SIP server returns non-183, the local ringtone will be played, and the callee will not have any intercom preview.
    - If the SIP server returns 183, the SIP server’s ringtone will be played, and the callee will receive the video preview without voice.

## Open Door Tone Mode

You can decide the door-opening tone mode on the **Device > Audio** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-B7NBN24Q.png)

- **Voice Prompt**: Play the default prompt “Welcome, please come in” when the door is opened.
- **Sound Effect**: Play the Beep sound when the door is opened.