---
title: "Volume and Tone"
slug: "volume-and-tone-configuration-10"
updated: 2026-03-05T03:27:22Z
published: 2026-03-05T03:27:22Z
canonical: "knowledge.akuvox.com/volume-and-tone-configuration-10"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Volume and Tone

## Volume Configuration

You can configure the volume of the microphone, speaker, etc. Moreover, you can also set up the tamper alarm volume when unwanted removal of the device occurs.

### On the Web

Set up volumes on the web **Device > Audio** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-3GHZPSXD.png)

- **Prompt Volume**: Include door-opening prompts, instruction tones, and ringback. The default is 8.
- **Mic Volume**: The default is 4.
- **Speaker Volume**: The default is 8.
- **Keypad Volume**: The icon tapping sound. The default is 4.
- **Tamper Alarm Volume:** Set the volume when the tamper alarm is triggered. The default is 10.
- **Volume Control on Talking Interface**: When enabled, users can adjust the call volume during the call session.

### On the Device

You can set up volumes on the **Setting >** **Basic Setting > Volume** screen.

![volume.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/volume%281%29.png)

## Upload Tones

You can upload the tone for different scenarios on the **Device > Audio > Voice Prompt Setting** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-DQHCHS63.png)

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-G2T63KLY.png)

- **Greetings**: The tone is played when the device is booted.
- **Access Granted**: The door-opening success tone.
- **Access Denied**: The door-opening failure tone.
- **PIN Page**: The tone is played when entering the PIN screen.
- **Apart+PIN**: The tone is played when entering the Apartment number and PIN code for door access.
- **Call Page**: The tone is played when entering the Call screen.
- **Calling**: The tone is played when calling.
- **Directory**: The tone is played when entering the Directory screen.
- **Close Door**: The door-closing tone.

> [!NOTE]
> Note
> 
> File Format: wav; Size: < 200KB; Sample Rate:16000; Bit Depth:16 Bits.

## Visitor-friendly Mode

This feature decides whether to give auditory or visual prompts when recognition fails.

Set it up on the **Device > Audio > Visitor-friendly Mode** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-SWYDRQH5.png)

- **Type**: When enabled, no prompts will be given when facial recognition/QR code scanning fails for door opening.

## Open Door Tone Mode

You can decide the door-opening tone mode on the **Device > Audio** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-Z9Z61T40.png)

- **Voice Prompt**: Play the default prompt “Welcome, please come in” when the door is opened.
- **Sound Effect**: Play the beep sound when the door is opened.