---
title: "Volume and Tone"
slug: "volume-and-tone-configuration-10"
updated: 2026-08-24T06:01:49Z
published: 2026-08-24T06:01:49Z
canonical: "knowledge.akuvox.com/volume-and-tone-configuration-10"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Volume and Tone

## Volume Configuration

You can configure the volume of the microphone, speaker, etc. Moreover, you can also set up the tamper alarm volume when unwanted removal of the device occurs.

### On the Web

Set up volumes on the web **Device > Audio** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-3GHZPSXD.png)

- **Prompt Volume**: Include door-opening prompts, instruction tones, and ringback. The default is 8.
- **Mic Volume**: The default is 4.
- **Speaker Volume**: The default is 8.
- **Keypad Volume**: The icon tapping sound. The default is 4.
- **Tamper Alarm Volume:** Set the volume when the tamper alarm is triggered. The default is 10.
- **Volume Control on Talking Interface**: When enabled, users can adjust the call volume during the call session.

### On the Device

You can set up volumes on the **Setting >** **Basic Setting > Volume** screen.

![volume.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/volume%281%29.png)

## Upload Tones

You can upload the tone for different scenarios on the **Device > Audio > Voice Prompt Setting** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-DQHCHS63.png)

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-G2T63KLY.png)

- **Greetings**: The tone is played when the device is booted.
- **Access Granted**: The door-opening success tone.
- **Access Denied**: The door-opening failure tone.
- **PIN Page**: The tone is played when entering the PIN screen.
- **Apart+PIN**: The tone is played when entering the Apartment number and PIN code for door access.
- **Call Page**: The tone is played when entering the Call screen.
- **Calling**: The tone is played when calling.
- **Directory**: The tone is played when entering the Directory screen.
- **Close Door**: The door-closing tone.

> [!NOTE]
> Note
> 
> File Format: wav; Size: < 200KB; Sample Rate:16000; Bit Depth:16 Bits.

## Visitor-friendly Mode

This feature decides whether to give auditory or visual prompts when recognition fails.

Set it up on the **Device > Audio > Visitor-friendly Mode** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-3X1EVWWS.png)

- **Type**: When enabled, no prompts will be given when facial recognition/QR code scanning/Wiegand card reading fails for door opening.
- **Save Fail Access Log Enabled**: This determines whether failed access attempts are saved as access logs. It is enabled by default. When disabled, only successful access attempts are saved and processed normally. This option can be configured only when **Save Access Log Enabled** is enabled on the **Status > Access Log** interface.

## Open Door Tone Mode

You can decide the door-opening tone mode on the **Device > Audio** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-Z9Z61T40.png)

- **Voice Prompt**: Play the default prompt “Welcome, please come in” when the door is opened.
- **Sound Effect**: Play the beep sound when the door is opened.