---
title: "Volume and Tone"
slug: "volume-and-tone-configuration-3"
updated: 2025-10-13T02:56:27Z
published: 2025-10-13T02:56:27Z
canonical: "knowledge.akuvox.com/volume-and-tone-configuration-3"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Volume and Tone

## Volume Configuration

You can configure the volume of the microphone, speaker, etc. Moreover, you can also set up the tamper alarm volume when unwanted removal of the device occurs.

### On the Web

Set up volumes on the **Phone > Audio** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-478NNQGP.png)

- **Prompt Volume**: Include door-opening prompts, instruction tones, and ringback. The default is 8.
- **Mic Volume**: The default is 60.
- **Speaker Volume**: The default is 8.
- **Keypad Volume**: The icon tapping sound. The default is 7.
- **Tamper Alarm Volume:** Set the volume when the tamper alarm is triggered. The default is 8.

### On the Device

Set up the volumes on the **Setting >** **Volume** screen.

![image.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-4Z561JR0.png)

- **AD Volume**: Adjust the announcement volume. Announcements can be, for example, the open-door success announcement, ringback sound, and other prompt sounds.
- **Key Volume**: The volume of tapping keys.

## Door-opening Tones

You can enable or disable various types of open door tones on the web **Phone > Audio > Open Door Tone Setting** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-AY14LK7E.png)

- **Open Door Outside Tone**: The relay-triggered tone. The door-opening tone can be heard when users open doors by the device-supported access methods, except for the exit button.
- **Open Door Inside Tone**: The input-triggered tone. The door-opening tone can be heard when users open doors by pressing an exit button.
- **Close Door Tone**: The door-closing tone works for the relay(s) set to the [Bistable mode](https://knowledge.akuvox.com/docs/relay-settings-4). When users close the door with their credentials, the prompt will be played.

You can turn on/off the door-opening success/failure tone on the web **Intercom > Advanced > Open Door Warning** interface.

![图片.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/%E5%9B%BE%E7%89%87-ABUNHW19.png)

## Upload Tones

You can upload various types of tones on the **Phone > Import/Export > Upload Tone** interface. The file should be in .wav or .mp3 format. No limitation on file size.

- Click Select File to choose the file from your driver, and click Import to upload it.
- Click Reset to remove the file.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-5483XFB6.png)

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-HD7E59K1.png)

## Visitor-friendly Mode

This feature decides whether to give auditory or visual prompts when recognition fails.

Set it up on the **Phone > Audio > Visitor-friendly Mode** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-PAGKFJLR.png)

## Open Door Tone Mode

You can decide the door-opening tone mode on the **Phone > Audio** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-IE0QJKFW.png)

- **Voice Prompt**: Play the default prompt “Welcome, please come in” when the door is opened.
- **Sound Effect**: Play the Beep sound when the door is opened.