---
title: "Volume and Tone"
slug: "volume-and-tone-configuration-6"
updated: 2026-04-03T06:07:26Z
published: 2026-04-03T06:07:26Z
canonical: "knowledge.akuvox.com/volume-and-tone-configuration-6"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Volume and Tone

Volume and tone configurations include microphone volume, keypad volume, speaker volume, tamper alarm volume, and open-door tone configuration. Moreover, you can upload the tone to enrich the user experience.

## Volume Control

You can set up various volumes on the **Phone > Audio > Volume Control** interface. The default value of all volumes is 8.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-C7TKYWR0.png)

- **Volume Level**: Set the overall volume. The Level 1 volume range is roughly 80-95, and Level 2 is 95-109.
- **Tamper Alarm Volume**: Set the volume when the tamper alarm is triggered.
- **Prompt Volume**: Various prompts, including door-opening success and failure prompts.

## Door-opening Tones

You can enable or disable the door-opening tones on the **Phone > Audio** interface. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-AQKEW4OP.png)

- **Open Door Inside Tone**: The input-triggered tone. The door-opening tone can be heard when users open doors by pressing an exit button.
- **Open Door Outside Tone**: The relay-triggered tone. The door-opening tone can be heard when users open doors by the device-supported access methods, except for the exit button.

### Open Door Outside Tone Setting

You can customize the open door outside tone on the **Open Door Outside Tone Setting** section.

- Click **Choose File** and then **Upload** to import the tone.
- Click **Export** to download the existing tone.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-TXPWHANQ.png)

> [!NOTE]
> Note
> 
> File Format: WAV; Size: <200KB; Sample Rate: 16K; Bit Depth: 16 Bits.

### Open Door Inside Tone Setting

You can customize the open door inside tone on the **Open Door Inside Tone Setting** section.

- Click **Choose File** and then **Upload** to import the tone.
- Click **Export** to download the existing tone.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-QZ8JB9E9.png)

- **Broadcast Delay**: Set the delay to ring the tone when the door is opened. For example, if you set 3 seconds, the tone will ring 3 seconds after the door opens.
- **Broadcast Frequency**: Set the times of ringing the tone.
- **Broadcast Interval**: Set the interval between each ringing of the tone.

> [!NOTE]
> Note
> 
> File Format: WAV; Size: <200KB; Sample Rate: 16K; Bit Depth: 16 Bits.

## Ringback Tone Setting

The ringback tone setting prioritizes the playing of local ringtones and determines what kinds of previews the callee can receive.

To set it up, go to the **Phone > Audio > Ringback Tone Setting** interface. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-5FTS75Y3.png)

- **Ringback Source**:
  - **Remote, Local As Backup**: The local ringtone will be played.
    - When the door phone calls another device, for example, an Akuvox indoor monitor, and the SIP server returns non-183, the indoor monitor will not have any intercom preview.
    - If the SIP server returns 183, the indoor monitor will receive the video preview without voice.
  - **Local**: The local ringtone will be played. Whether the SIP server returns 183 or not, the callee will not have any intercom preview.
  - **Remote:**
    - If the SIP server returns non-183, the local ringtone will be played, and the callee will not have any intercom preview.
    - If the SIP server returns 183, the SIP server’s ringtone will be played, and the callee will receive the video preview without voice.

## Upload Tones

Apart from the open door inside and outside tones, you can also upload door-opening failure, ringback, and keypad pressing tones.

Upload tones on the **Phone > Audio > Tone Upload** interface.

- Click **Choose File** and then **Upload** to import the tone.
- Click **Export** to download the existing file.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-64W44MZD.png)

> [!NOTE]
> Note
> 
> File Format: WAV; Size: <200KB; Sample Rate: 16K; Bit Depth:16 Bits.

Upload the keypad tone in the **Keypad Tone Setting** section. You can upload a keypad tone for each key. When pressing any key, the corresponding tone can be heard so that you can distinguish the key from others.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-YL9WE439.png)

> [!NOTE]
> Note
> 
> File Format: WAV; Size: <500KB; Sample Rate: 16K; Bit Depth:16 Bits.

## Open Door Tone Mode

You can decide the door-opening tone mode on the **Phone > Audio** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-94GSFLZA.png)

- **Voice Prompt**: Play the default prompt “Welcome, please come in” when the door is opened.
- **Sound Effect**: Play the Beep sound when the door is opened.