--- title: "Volume and Tone" slug: "volume-and-tone-configuration-8" updated: 2026-04-08T07:57:37Z published: 2026-04-08T07:57:37Z canonical: "knowledge.akuvox.com/volume-and-tone-configuration-8" --- > ## Documentation Index > Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt > Use this file to discover all available pages before exploring further. # Volume and Tone ## Volume Configuration You can configure the volume of the microphone, speaker, etc. Moreover, you can also set up the tamper alarm volume when unwanted removal of the device occurs. ### On the Web Set it up on the **Device > Audio** interface. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/图片-Q0FMVICS.png) - **Prompt Volume**: Include door-opening prompts, instruction tones, and ringback. The default is 50. - **Mic Volume**: The default is 50. - **Speaker Volume**: The default is 50. - **Keypad Volume**: The icon tapping sound. The default is 50. - **Tamper Alarm Volume:** Set the volume when the tamper alarm is triggered. The default is 50. - **Volume Control On Talking Interface**: Decide whether users can control the microphone volume during a call. - **Mic Mode**: Decide which microphone is turned on, left or right. The default is Left Mic. ### On the Device Set it up on the device **Admin Settings > Volume** interface. ![图片.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/%E5%9B%BE%E7%89%87%28439%29.png) - **Prompt Volume**: Include door-opening prompts, instruction tones, and ringback. The default is 50. - **Speaker Volume**: The default is 50. - **Keypad Volume**: The icon tapping sound. The default is 50. - **Mic Volume**: The default is 50. ## Upload Tones You can upload various tones on the **Device > Audio > Tone Setting** interface. Click **Import** to upload the file and **Reset** to remove the file. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-TZY1UZPE.png) - **Enable Prompt of Open Door**: The door-opening success tone. - **Enable Voice Prompt of Guiding**: The default guiding tone is “Please enter the number, then press the call button” when pressing the Call button on the screen. - **Door Open Tone**: The door-opening success tone. - **Door Close Tone**: The door-closing tone. - **Directory Guiding Tone**: The voice prompt is heard when tapping the Directory button. - **Call Guiding Tone**: The voice prompt is heard when tapping the Call button. - **PIN Entry Guiding Tone**: The voice prompt is heard when tapping the PIN button. - **Scan QR Code Guiding Tone**: The voice prompt is heard when scanning the QR code. - **Temp Key Guiding Tone**: The voice prompt is heard when entering the temporary PIN. - **Apartment Number Entry Guiding Tone**: The voice prompt is heard when entering the apartment number. - **Tap Card Guiding Tone**: It is applied for the “Face+RF card” dual authentication mode when opening doors. It will be heard after users scan their faces first. - **Room Search Guide Tone**: The voice prompt is heard when users search for the target directory on the device screen. > [!NOTE] > Note > > File Format: wav, size:<200KB, Sample Rate:16000, Bit Depth:16 Bits. ## Ringback Tone Setting The ringback tone setting prioritizes the playing of local ringtones and determines what kinds of previews the callee can receive. To set it up, go to the **Intercom > Call Feature > Ringback Tone Setting** interface. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-L49BAU61.png) - **Ringback Source**: - **Remote, Local As Backup**: The local ringtone will be played. - When the door phone calls another device, for example, an Akuvox indoor monitor, and the SIP server returns non-183, the indoor monitor will not have any intercom preview. - If the SIP server returns 183, the indoor monitor will receive the video preview without voice. - **Local**: The local ringtone will be played. Whether the SIP server returns 183 or not, the callee will not have any intercom preview. - **Remote:** - If the SIP server returns non-183, the local ringtone will be played, and the callee will not have any intercom preview. - If the SIP server returns 183, the SIP server’s ringtone will be played, and the callee will receive the video preview without voice. ## Visitor-Friendly Mode This feature decides whether to display prompts when opening doors fail via facial recognition, LPR camera, and/or Wiegand card reader. When enabled, no visual or auditory prompts will be given when the recognition fails. The door log will not be saved. Set it up on the **Device > Audio** interface. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-3Z2Q35N4.png) - **Type**: Disabled by default. When checked, no prompts will be given when facial recognition/LPR camera recognition/Wiegand card reader scanning fails for door opening. - **Save Access Log Enabled**: This option displays when **LPR Camera** is checked. Enabled by default. If disabled, the device will not save the logs of door-opening failure via the LPR camera. ## Open Door Tone Mode You can decide the door-opening tone mode on the **Device > Audio** interface. ![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-6L4DJU58.png) - **Voice Prompt**: Play the default prompt “Welcome, please come in” when the door is opened. - **Sound Effect**: Play the beep sound when the door is opened.