---
title: "Volume and Tone"
slug: "volume-tone-configuration-1"
updated: 2026-04-24T07:56:33Z
published: 2026-04-24T07:56:33Z
canonical: "knowledge.akuvox.com/volume-tone-configuration-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Volume and Tone

Volume and ringtone configurations include microphone volume, speaker volume, alarm volume, and more. In addition, you can upload door-opening tones to enrich the user's personalized experience.

## Volume Control

Set up volumes on the **Device > Audio** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-IMRVEQ3E.png)

- **Volume Level**: Set the overall volume. The Level 1 volume range is roughly 80-95, and Level 2 is 95-109.
- **Tamper Alarm Volume:** Set the volume when the tamper alarm is triggered. The default is 8.
- **Prompt Volume**: Various prompts, including door-opening success and failure prompts. The default is 8.
- **Allow Adjustment During Call**: Decide whether users can control the microphone volume during a call.

You can also adjust the volume on **Setting > Display&Sounds > Sounds** screen.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/screen - 2024-08-09T100439.417.bmp)

## Upload Open Door Tone

You can upload the tone for open door failure and success on the device web interface.

To set it up, go to **Device > Audio > Open Door Tone Setting** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-OZXKJI9Z.png)

- **Open Door Outside Succeeded Tone**: The relay-triggered tone. The door-opening tone can be heard when users open doors by the device-supported access methods, except for the exit button.
- **Open Door Inside Succeeded Tone**: The input-triggered tone. The door-opening tone can be heard when users open doors by pressing an exit button.
- **Open Door Failed Tone Upload**: Play the tone when opening the door fails.

> [!NOTE]
> Note
> 
> File Format: wav, Size: < 200KB, Sample Rate: 16000, Bit Depth: 16 Bits.

## Ringback Tone Setting

The ringback tone setting prioritizes the playing of local ringtones and determines what kinds of previews the callee can receive.

To set it up, go to the **Device > Audio > Ringback Tone Setting** interface

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-H45IZUK5.png)

- **Ringback Source**:
  - **Remote, Local As Backup**: The local ringtone will be played.
    - When the door phone calls another device, for example, an Akuvox indoor monitor, and the SIP server returns non-183, the indoor monitor will not have any intercom preview.
    - If the SIP server returns 183, the indoor monitor will receive the video preview without voice.
  - **Local**: The local ringtone will be played. Whether the SIP server returns 183 or not, the callee will not have any intercom preview.
  - **Remote:**
    - If the SIP server returns non-183, the local ringtone will be played, and the callee will not have any intercom preview.
    - If the SIP server returns 183, the SIP server’s ringtone will be played, and the callee will receive the video preview without voice.

## Visitor-friendly Mode

This feature decides whether to give auditory or visual prompts when facial recognition fails.

Enable it on the **Device > Audio > Visitor-friendly Mode** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-MMX22K9K.png)

- **Type**: It is disabled by default.

## Open Door Tone Mode

You can decide the door-opening tone mode on the **Device > Audio** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-VTLVPYX5.png)

- **Voice Prompt**: Play the default prompt “Welcome, please come in” when the door is opened.
- **Sound Effect**: Play the Beep sound when the door is opened.