---
title: "Volume and Tone"
slug: "volume-tone-configuration"
updated: 2025-11-25T08:28:05Z
published: 2025-11-25T08:28:05Z
canonical: "knowledge.akuvox.com/volume-tone-configuration"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Volume and Tone

Volume and ringtone configurations include microphone volume, speaker volume, alarm volume, and more. In addition, you can upload door-opening tones to enrich the user's personalized experience.

## Volume Control

Set up volumes on the **Device > Audio** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-M3OKHV07.png)

- **Tamper Alarm Volume:** Set the volume when the tamper alarm is triggered. The default is 8.

You can also adjust the volume on **Setting > Display&Sounds > Sounds** screen. ![图片.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/%E5%9B%BE%E7%89%87%28499%29.png)

## Upload Open Door Tone

You can upload the tone for open door failure and success on the device web interface.

To set it up, go to **Device > Audio > Open Door Tone Setting** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-DJ2U1IQY.png)

- **Relay ID**: Specify which relay uses the tones.
- **Open Door Failed/Succeeded Tone Upload**: File Format: wav; Size: < 200KB; Sample rate: 16000; Bit Depth: 16 Bits. You can click Reset to remove the uploaded file.

## Ringback Tone

The ringback tone setting prioritizes the playing of local ringtones and determines what kinds of previews the callee can receive.

To set it up, go to the **Device > Audio > Ringback Tone Setting** interface.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-46PILD86.png)

- **Ringback Source**:
  - **Remote, Local As Backup**: The local ringtone will be played.
    - When the door phone calls another device, for example, an Akuvox indoor monitor, and the SIP server returns non-183, the indoor monitor will not have any intercom preview.
    - If the SIP server returns 183, the indoor monitor will receive the video preview without voice.
  - **Local**: The local ringtone will be played. Whether the SIP server returns 183 or not, the callee will not have any intercom preview.
  - **Remote:**
    - If the SIP server returns non-183, the local ringtone will be played, and the callee will not have any intercom preview.
    - If the SIP server returns 183, the SIP server’s ringtone will be played, and the callee will receive the video preview without voice.

## Hang-up Tone

You can customize the call hang-up tone on the **Device > Audio > Hang Up Tone Setting** interface. ![图片.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/%E5%9B%BE%E7%89%87-Z5CL5MQ2.png)

- **Hang Up Tone Upload**: File Format: wav; Size: < 200KB; Sample rate: 16000; Bit Depth: 16 Bits. You can click Reset to remove the uploaded file.

## Visitor-friendly Mode

This feature decides whether to give auditory or visual prompts when recognition fails.

Set it up on the **Device > Audio > Visitor-friendly Mode** interface. When enabled, no prompts are given when facial recognition fails.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-03EBXFW2.png)