---
title: "Akuvox Devices Work as Wiegand Input"
slug: "configure-wiegand-in-door-phones"
status: "update"
updated: 2026-08-06T07:42:21Z
published: 2026-08-06T07:42:21Z
canonical: "knowledge.akuvox.com/configure-wiegand-in-door-phones"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://knowledge.akuvox.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Akuvox Devices Work as Wiegand Input

The Wiegand feature enables the Akuvox door phones/access control terminals to act as a controller connected to a door lock.

Users can open the door by swiping an RF card or entering a PIN code on the third-party card reader.

> [!WARNING]
> Tip
> 
> To learn about the connection between a Wiegand card reader and a device, watch the video [Wiegand Card Reader Connection](/v1/docs/wiegand-card-reader-connection-video).

This article takes the door phone R29 as an example.

## On the Device Web Interface

1. Log in to the device's web interface with the username and password. The default is admin.
2. Go to **Intercom > Wiegand** interface and select **Input** in the Wiegand Transfer Mode field.
3. Make sure Wiegand Card Reader Mode and Wiegand Display Mode are the same as those of the third-party card reader.

> [!NOTE]
> Note
> 
> Please consult the service provider of the third-party card reader for Wiegand Card Reader Mode and Wiegand Display Mode.

1. Check the relay(s) that are connected to the door lock.
2. Select **Wiegand Input Data Order** if needed, which determines the sequence of the card number input.

- **Normal**: The card number is displayed as received.
- **Reversed**: The card number is reversed.

> [!NOTE]
> Note
> 
> On some devices’ web interfaces such as E16, the options of Wiegand Input Data Order are **Default** and **Compatible** which are equivalent to **Normal** and **Reversed**.

![wiegand1.png](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/wiegand%281%29.png)

## On the Smart Access Cloud

When the device is deployed on the Smart Access Cloud and used in a new commercial project(created after Oct.15, 2024), you can set up the Wiegand feature on the cloud.

Installers have permission to add and edit devices, while property managers can only modify devices’ settings.

### Compatible Model and Minimum Version

The following devices support synchronizing Wiegand settings from the cloud:

| Model | Version | Model | Version |
| --- | --- | --- | --- |
| R29 | 29.30.10.404 | R28 V2 | 228.30.10.231 |
| R25 | 25.30.10.117 | R20 | 320.30.11.30 |
| X915 V2 | 2915.30.10.420 | X916 | 916.30.10.508 |
| X912 | 912.30.11.107 | E16 V2 | 216.30.10.208 |
| S535 | 535.30.11.8 | S539 | 539.30.10.507 |
| A08 | 108.30.11.8 | A01/A02 | 101.30.10.206 |
| A03 | 103.30.10.204 | A094 | 92.30.10.205 |
| S538 | 538.30.10.705 | A095 | 95.30.10.110 |
| A05 V2 | 205.30.11.114 | X910 | 2910.30.11.28 |
| E16 V3 | 416.30.11.206 |  |  |

Take an installer account as an example.

1. Log in to the cloud with your account.
2. Navigate to the target project and click **Devices** on the left column.
3. Click **New** to add a device or click![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-9TP2VMU3.png)to modify a device’s settings.
4. Select the relay to be triggered by Wiegand, for example, Relay A.
5. Specify that the Wiegand card reader is used as the entry or exit reader.
6. Select the device’s Wiegand port that is connected to the card reader. If the device only has one port, choose Wiegand A.

![](https://cdn.document360.io/f09a6106-e976-455e-b2d0-3d88b5385960/Images/Documentation/image-GMKWG7B7.png)

1. Click Submit.

> [!NOTE]
> Note
> 
> The same Wiegand option can be selected for multiple doors, but it must either all be entry or all be exit. It cannot be an entry for door1 and exit for door2.

After configuration, users can open doors with their [credentials issued from the cloud](https://knowledge.akuvox.com/docs/akuvox-smartplus-property-manager-portal-guide-office#add-personnel-one-by-one).