- 31 Mar 2025
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Contacts Configuration
- Updated on 31 Mar 2025
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Manage Contact Groups
You can create and edit a contact group for the contacts. The contact group will be used when you are adding a user.
Set it up on the PhoneBook > Phonebook > Group interface. Enter the group name and click +Add to create a group. You can also add groups on the device Setting > Tenants screen.
Add Contacts
You can add users’ contacts when adding or editing a user on the PhoneBook > Phonebook interface. The contacts will be displayed on the device’s Directory screen. You can also add contacts on the device Setting > Tenants screen.
Name: Enter the contact name.
Phone: The IP or SIP number of the contact.
Email: The email address of the contact.
Group: Assign the contact to the Default, Hidden Contact, or a self-created group.
Priority of Call: When assigning the contact to a self-created group. Set the priority of the call among three options: Primary, Secondary, and Tertiary. For example, if you set the priority of call for one of the contacts in a specific contact group as Primary, then the contact will be the first to be called among all the contacts in the same contact group when someone presses on the contact group for making a group call.
Dial Type: Select the account to make a call to the contact.
Lift Floor Number: Set the floor where the contact lives.
Contacts Import/Export
You can easily import and export contacts for quick management.
Set it up on the Phone > Import/Export > Import/Export Config&Tenants interface.
Note
The export/import contacts file can be in .vcf, .csv, and .xml format.
The import config file can be in .tgz or .cfg format.
The maximum contact number in the file is 3,000.
Contact List Display
You can customize the contact list display to cater to users' operational and visual preferences.
Set it up on the web PhoneBook > Phonebook interface.
Contacts Display Mode:
All Contacts: Display all the contacts.
Groups Only: Display contact groups. Press the desired group on the device screen to make a group call.
Contact Display by Group: Display contacts by groups. Press the group and users can see the contacts in it.
Show Cloud Contacts: The contacts synchronized from the SmartPlus Cloud can be displayed.
Tenants Sort By:
ASCII Code lists the tenants by their names in the sequence of the ASCII code.
Room No. lists the tenants according to their room numbers.
Import lists the tenants according to their order in the imported file.
Call Permission:
Single Call & Group Call: Users can call contacts one by one or simultaneously in a group.
Only Single Call Allowed: Users can only call contacts one by one.
Only Group Call Allowed: Users can only call contacts in a group simultaneously.
Cloud Call Permission Control: This option will display when the device is connected to the SmartPlus Cloud. It decides whether to link the SmartPlus user’s permissions to open doors and make calls.
For example, when users are not authorized to open doors during a specific time and the Cloud Call Permission Control feature is enabled, their SmartPlus App and/or indoor monitors will not receive calls from the door phone.
If this feature is disabled, even if users cannot open doors, they can receive the calls.
Display Tenants Under the Building Directly: Available when Contacts Display Mode is Contact Display by Group. When enabled, users can tap the Building name to view the resident list.
You can set up additional settings of contact display on the Intercom > Basic > Door Setting General interface.
Expand Tenants List View Mode: Control the width of the contact tab. When enabled, the contact tab will be wider.