Contacts Management

Prev Next

The local contact information is used to initiate SIP or IP calls to users. You can group the contact information to facilitate group calls to target users. Moreover, the contact list functions as a whitelist, allowing only listed numbers to open doors via DTMF during calls.

When the device is deployed on the SmartPlus Cloud, cloud contacts will display on the device web but not editable.

Manage Contact Group

You can create and edit a contact group for the contacts. The contact group will be used when you are adding a user.

Set it up on the Contacts > Contacts List > Group interface.

Enter the group name and click Add to add a group. You can add 1,000 groups.
图片.png

Manage Contacts

You can search, create, display, edit, and delete the contacts. You can add 1,000 contacts.

Add Contacts

Add contacts on the Contacts > Contacts List interface. Find the Contacts Setting part.

  • Name: Enter the contact’s name.

  • Phone Number: Enter the contact’s IP or SIP number.

  • Group: Assign the contact to the default or a self-created group.

  • Account: The account is used when making calls to the contact.

  • Floor: Specify the accessible floor(s) to the contact via the elevator.

Export/Import Contacts

You can easily import and export contacts for quick management.

Go to the Contacts > Contacts List > Import/Export interface.

The import and export file is in XML format.
image.png

Contact List Display

You can customize the contact list display to cater to users' operational and visual preferences.

Set it up on the Contacts > Contacts List interface.

  • Contacts Display Mode:

    • All Contacts: Display all the contacts.

    • Groups Only: Display contact groups. Press the desired group on the device screen to make a group call.

    • Contact Display by Group: Display contacts by groups. Press the group, and users can see the contacts in it.

  • Contacts: Select to display all contacts or contacts in a specific group.

  • Contacts Sort By:

    • ASCII Code: List the contacts by their names in the sequence of the ASCII code.

    • Room Number: List the contacts according to their room number. This feature works with SmartPlus Cloud.

    • Room Name: List the contacts based on room names.

    • Import: List the contacts based on their order in the import file.

  • Show Cloud Contacts Enabled: When enabled, the contacts synchronized from the SmartPlus Cloud can be displayed.

  • Cloud Call Permission Control: This option will display when the device is connected to the SmartPlus Cloud. It decides whether to link the SmartPlus user’s permissions to open doors and make calls.

    • For example, when users are not authorized to open doors during a specific time and the Cloud Call Permission Control feature is enabled, their SmartPlus App and/or indoor monitors will not receive calls from the door phone.

    • If this feature is disabled, even if users cannot open doors, they can receive calls.

  • Caller Display: Choose what to be displayed on the device screen when receiving calls from contacts.

    • Name: Display the contact name.

    • Group: Display the group the contact belongs to.

  • Search: Enter the contact name to search for a specific contact. Click Reset to clear the box.

  • Dial: You can directly call a contact by checking it and selecting the account on the web interface. Click Dial to make the call.