The local contact information is used to initiate SIP or IP calls to users. You can group the contact information to facilitate group calls to target users. Moreover, the contact list functions as a whitelist, allowing only listed numbers to open doors via DTMF during calls.
When the device is deployed on the SmartPlus Cloud, cloud contacts will display on the device web but not editable.
Manage Contact Groups
You can create and edit a contact group for the contacts. The contact group will be used when you are adding a user.
To set it up, go to the Directory > User > Group interface. Enter the group name and click +Add to create a group. The device supports adding up to 500 groups.

You can also add groups on the Setting > Contact screen. Tap Add Group.
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Set up Contact Details
You can add users’ contact information when adding or editing a user on the Directory > User interface. The users added will be displayed on the device’s Directory screen.
Click +Add to add a user or click
to modify a user. Scroll to the Contacts Detail section.

Phone: The IP or SIP number of the contact.
Email: The email address of the contact.
Group: Assign the contact to the Default, Hidden Contact, or a self-created group.
Priority of Call: When assigning the contact to a self-created group. Set the priority of the call among three options: Primary, Secondary, and Tertiary. For example, if you set the priority of call for one of the contacts in a specific contact group as Primary, then the contact will be the first to be called among all the contacts in the same contact group when someone presses on the contact group for making a group call.
Account: Select the account to make a call to the contact.
Show Image: You can upload the contact profile photo. Click Select File to choose the photo from your driver and click Import to upload it.
You can also add contacts on the Setting > Contact screen. Tap Add Contact.

Contacts List Display
You can customize the contact list display to cater to users' operational and visual preferences.
Set it up on the Directory > Directory Setting > Contacts List Setting interface.

Show Cloud Contacts: The contacts synchronized from the SmartPlus Cloud can be displayed.
Contacts Display Mode:
All Contacts: Display all the contacts.
Groups Only: Display contact groups. Press the desired group on the device screen to make a group call.
Contact Display by Group: Display contacts by groups. Press the group, and users can see the contacts in it.
Contacts Sort By:
ASCII Code lists the tenants by their names in the sequence of the ASCII code.
Room No. lists the tenants according to their room numbers.
Import lists the tenants according to their order in the imported file.
Call Type of Contact Group:
Single Call & Group Call: Users can call contacts one by one or simultaneously in a group.
Only Single Call: Users can only call contacts one by one.
Only Group Call: Users can only call contacts in a group simultaneously.
Cloud Call Permission Control: This option will display when the device is connected to the SmartPlus Cloud. It decides whether to link the SmartPlus user’s permissions to open doors and make calls.
For example, when users are not authorized to open doors during a specific time and the Cloud Call Permission Control feature is enabled, their SmartPlus App and/or indoor monitors will not receive calls from the door phone.
If this feature is disabled, even if users cannot open doors, they can receive calls.
Alphabet Indexer: When enabled, users can find the desired contact with the alphabet indexer on the Contacts screen.

You can set up additional settings for contact display on the Intercom > Basic > Door Setting General interface.

Click Tenants To Dial: Set whether to allow dialing out by pressing the contact tab.
Expand Tenants List View Mode: Control the width of the contact tab. When enabled, the contact tab will be wider.
Contact List Search Box Visible: Set whether to display the search box at the top of the screen.
Local Tenants Profile Display Mode: Choose whether to show the contact's profile picture. Auto will display the default picture.
Dial Pad Input Number Limit: Choose the maximum digits allowed on the dial pad (4, 6, 8, or 10 digits). Default means no limit.