Security

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Monitor and Image

Monitor Setting

You can configure the monitor setting on the web Phone > Monitor interface. Enter the IP/ SIP number of the door phone in the device number and fill in the device name. Then set up the RTSP address. The RTSP format of the Akuvox door phone is rtsp://deviceIP/live/ ch00_0. You can enable or disable the display in the call. If enabled, when there is an incoming call from the monitor, the video will be displayed.

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Parameter Set-up:

  • Device Number: to enter the IP address or SIP number of the corresponding camera.

  • Device Name: to enter the device name of the door phone, which could be set by users.

  • Destination URL: to set RTSP URL for the door phone. The RTSP format of the Akuvox door phone is rtsp://device IP/live/ch00_0

  • User Name: to enter the username if required.

  • Password: to enter the password if required.

  • Display in Call: enable or disable to display of this monitor during the call. If enabled, when there is an incoming call from the monitor, the video will be displayed.

    You can also import or export the monitor list in batch in the same interface. The import files can only support the .xml format.

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Video Image Capturing

The device lets users take a screenshot during a video call or while using the monitor if they notice anything unusual. To take a screenshot, simply tap the Capture button.

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RTSP Authentication

With RTSP authentication, users can monitor the indoor monitor via RTSP audio stream. This feature can be applied to, for example, listen to the baby in the baby’s room for safety.

To set it up, go to Device Setting > Basic > RTSP Setting.

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Parameter Set-up:

  • RTSP Audio Enable: enable it if you want to monitor the device via RTSP audio stream.
  • Authorization Type: select the authorization type (Basic, Digest). Select None if you allow all types of authorization types for the RTSP audio stream.
  • User Name: type in the username used for the authentication.
  • Password: type in the username used for the authentication.

Alarm and Arming Configuration

The Arming function is designed to enhance home security by offering three modes with custom zone settings for connected sensors. When armed, the device will sound a siren and notify specific people if a sensor detects something unusual.

Navigate to Phone > Key/Display.
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Configure Alarm and Arming on the Device

To configure the arming and disarm code on device Advance Settings > Arming/Disarm Code screen. Change the current password and save it.

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To check the zone status on Arming > Zone Status screen.

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Configure Alarm and Arming on the Web Interface

To set up a location-based alarm sensor on the device web Arming> Zone Setting > Zone > Setting interface.

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Parameter Set-up:

  • Location: set up the location according to where the alarm sensor is stalled. You can select among ten location types: Bedroom, Gate, Door, Guest room, Hall, Window, Balcony, Kitchen, Study, and Bathroom.
  • Zone Type: set up the alarm sensor types (Infrared, Drmagnet, Smoke, Gas, and Urgency).
  • Trigger Mode: set sensor trigger mode between NC and NO according to your need.
  • Status: set the alarm sensor status among three options: Enable, Disable, and 24H. Select Enable if you want to enable the alarm, however, you are required to set the alarm again after an alarm is disarmed. Select Disable if you want to disable the alarm, and select 24H if you want the alarm sensor to stay enabled for 24 hours without needing to set up the alarm manually again after the alarm is disarmed.

Configure Location-based Alarm

Configure the alarm sensor in the same way you do on the web interface by pressing Arming on the home screen.

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Parameters Set-up:

  • Location: to select which location the detection device is located, including Bedroom, Guest room, Hall, Window, Balcony, Kitchen, Study, and Bathroom.
  • Zone type: to select the type of detection device, including Infrared, Drmagnet, Smoke, Gas, and Urgency.
  • Defence delay: it means when users enable the arming mode, there will be 90 seconds delay time for the alarm mode to be activated.
  • Alarm delay: it means when the sensor is triggered, there will be 90 seconds delay time to announce the notification.
  • Status: to enable or disable Arming mode on the corresponding Zone.

Configure Alarm Text

After the alarm sensor is set up, you are allowed to customize your alarm text shown on the screen when an alarm is triggered on web Arming> Zone Setting > Customized Alarm interface. Enter the alarm text for the alarm at each location according to your need.

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Configure Arming mode

To switch arming mode, disarm the alarm on the Arming screen by pressing their respective icons. Press Disarm icon if you want to clear the Arming Mode.

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Configure Alarm Ringtone

You can upload a customized alarm ringtone by choosing the local audio file on the web Phone>Audio >Alarm Ringtone interface.

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Note
  • The file format of the customized ringtone should be .wav.

Alarm Action Configuration

The triggering of the alarm sensor can be accompanied by the actions you configured in the forms of HTTP command, SIP Message, Call, and Local Relay for different security purposes.

Select Alarm Action Types

Select and set up actions on web Arming > Alarm Action interface.

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Parameter Set-up:

  • HTTP Command: enable the HTTP command if you want the action to be implemented on a designated third-party device.
  • SIP Message: enable SIP message if you want the SIP message to be sent to a designated SIP account as an action.
  • Call: enable call if you want a call to go to a designated SIP or IP number.

Configure Alarm Action via HTTP Command

To set up the HTTP Command action, you can click Enable in the Send HTTP field to enable the actions for the alarm sensor installed in different locations. Then enter the HTTP command provided by the manufacturer of the device on which the action is to be carried out. To set it up go to Arming > Alarm Action > HTTP Command Setting.

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Configure Alarm Action via SIP Message

To set up the SIP message action receiver on the same web interface. Enter the SIP account to which you want to send the configured SIP message as an action when the alarm is triggered.

To set it up go to Arming > Alarm Action > Receiver Of SIP Message.

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Configure Alarm Action via SIP Call

To set up the call action, you can enter the SIP or IP number of the device to be called as an action, then enable Alarm Siren for the arming zone as needed.

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Check Alarm Log

To check alarm log on device Settings > Alarm Log screen. To delete the existing alarm log by clicking the right-side operation icon.

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Screen Unlock Setting

To prevent unauthorized access to the device when it is not being used, enable the Screen Lock function. This feature automatically locks the device after a period of inactivity, requiring a password to unlock.

You can enable the screen lock function directly on the device More > Setting > Display screen.

The device screen will be locked over sleep time. You are required to wake up the device through a PIN code.

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Screen Unlock by PIN Code

To unlock the screen, users need to enter the preset PIN code.

Navigate to the Advance Settings > System Code screen to change a new password.

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Note
  • The default unlock PIN is 123456.

Voice Encryption

The encryption function provides three encryption methods to protect voice signals from eavesdropping during a call.

Go to Account > Advanced > Encryption interface.

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Parameter Set-up:

  • Voice Encryption: select encryption mode from four options. If you select to disable it, the call will not be encrypted. SRTP(Compulsory), all audio signals (technically speaking, it is RTP streams) will be encrypted to improve security. SRTP(Optional), encrypts voice from the called party, if the called party also enables SRTP, the voice signals will also be encrypted. ZRTP(Optional) is the protocol that the two parties use to negotiate the SRTP session key.

Remote Control

The remote control function supports configuring a specific server to send HTTP commands or requests to the indoor monitor to do some specific action.

Go to Phone > Call Feature interface.

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Parameter Set-up:

  • Allowed Access IP List: set up the server IP address that can be allowed to send the HTTP commands to the indoor monitor.

Location

With users’ permission, Location service uses information from cellular, Wi-Fi, Global Positioning System (GPS), and Bluetooth to determine the device’s location. Users can turn off this service or change its settings anytime.

To set it up, go to Security > Advanced > Service.

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Parameter Set-up:

  • Disabled: select Disabled if you do not allow any app to find your device location.
  • Only Device: the device location can be determined using GPS
  • High Accuracy: the device location can be determined via WAN, Bluetooth, or cellular networks.

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Client Certificate Setting

Certificates ensure communication integrity and privacy. To use the SSL protocol, you need to upload the right certificates for verification.

Web Server Certificate

It is a certificate sent to the client for authentication when the client requests an SSL connection with the Akuvox door phone. Please upload the certificates in accepted formats.

To upload Web Server certificate on the device web interface Security > Advanced > Web Server Certificate.

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Client Certificate

This certificate verifies the server to the Akuvox door phone when they want to connect using SSL. The door phone verifies the server's certificate against its client certificate list.

To upload and configure client certificates on the same page.

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Parameter Set-up:

Index: select the desired value from the drop-down list of Index. If you select Auto value, the uploaded certificate will be displayed in numeric order. If you select values from 1 to 10, the uploaded certificate will be displayed according to the value that the user selected.
Select File: click Select file browse the local drive, and locate the desired certificate (*.pem only).
Only Accept Trusted certificates: if you select Enabled, as long as the authentication success, the phone will verify the server certificate based on the client certificate list. If you select Disabled, the phone will not verify the server certificate no matter whether the certificate is valid or not.

Power Output Setting

The indoor monitor can serve as a power supply to the Akuvox door phone with 12V power supply for example E10. You can enable the power output, then connect the door phone to the RJ45 port on the indoor monitor. Also, you can connect E10 to the 12_out port for the power supply. 

To enable it, go to the Setting > Basic > Power Output Setting interface.

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Note

When the Power Output function is set to enabled, and the PON interface is connected with some particular exchangers, it may cause the device reboots repeatedly.

High Security Mode

High security mode is designed to enhance the security. It employs encryption across various facets, including the communication process, door opening commands, password storage methods, and more.

To configure this feature on the web: Security > Basic > High Security Mode

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Important Notes

1. The High Security mode is off by default when you upgrade the device from a version without the mode to one with it. But if you reset the device to its factory settings, the mode is on by default.

2. This mode makes the old version tools incompatible. You need to upgrade them to the following versions or higher to use them.

·PC Manager: 1.2.0.0

·IP Scanner: 2.2.0.0

·Upgrade Tool: 4.1.0.0

·SDMC: 6.0.0.34

3. The supported HTTP format for relay triggering varies depending on whether high secure mode is enabled or disabled.

If the mode is on, the device only accepts the new HTTP formats below for door opening.

  • l http://username:password@deviceIP/fcgi/OpenDoor?action=OpenDoor&DoorNum=1

  • l http://deviceIP/fcgi/OpenDoor?action=OpenDoor&DoorNum=1

If the mode is off, the device can use both the new formats above and the old format below:

  • l http://deviceIP/fcgi/do?action=OpenDoor&UserName=username&Password=password&DoorNum=1

4. It is not allowed to import/export configuration files in tgz. format between a device with the high security mode and another one without it. For assistance with file transfer, please contact Akuvox technical support.