- 12 Aug 2024
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Call Settings
- Updated on 12 Aug 2024
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Call Auto-answer
Auto-answer feature allows the device to automatically pick up incoming calls without any manual intervention. You can also customize this feature by setting the time duration for auto-answering and choosing the communication mode between audio and video.
To enable the call auto-answer feature, go to the Account > Advanced > Call interface.

To set it up, go to the Intercom > Call Feature > Auto Answer interface.

Auto Answer Delay: Set the time interval for the call to be automatically picked up after ringing. For example, if you set the delay time to 5 seconds, the door phone will answer the call automatically after 5 seconds.
Mode: Determine whether to auto-answer the call as a video or audio call.
Quick Dial by Number Replacement
The dial number replacement feature simplifies long and complex dial numbers of the device, providing shorter and more user-friendly alternatives for making calls. It allows the substitution of multiple dial numbers, such as IP addresses or SIP numbers, with a single, simplified number.
To set it up, go to the Intercom > Dial Plan interface. Click +Add.


Account: Select the dial-out account.
- Auto: Dial-out using the registered account. When there are 2 registered accounts, Account 1 is the default.
- Account 1/2: Dial-out using the chosen account.
Prefix: Specify a short number to replace the specified dialed numbers.
Replace 1/2/3/4/5: Specify up to 5 numbers, which can be SIP numbers or IP addresses, to be replaced by the prefix. All these numbers will be called simultaneously when the caller dials the prefix.
You can import/export the dial plan numbers in a batch.

Note
Max File Size:200KB; Format:.xml.
You can also configure the dial plan on the Setting > Replace Rule interface.
Sequence Call
Sequence Call is a feature that allows you to dial a group of numbers in a predefined order until one of them answers. You can set up local sequence call numbers or connect the device to the Akuvox SmartPlus which provides a set of sequence call numbers for the application.
To set up the sequence call, go to Intercom > Basic > Sequence Call interface.

When Refused:
Do Not Call Next: The device will stop calling.
Call Next: The device will continue to call the next number.
Call Timeout(Sec): Determine the duration before calling the next number when the previous call is not answered.
The call order for local contacts can be set on the User Add/Edit interface. The Priority of Call option can only be configured when the contact is assigned to a self-created group.

Speed Dial
Speed dial is a function that allows you to create a tab or a combination of organized tabs to be displayed on the device’s dial screen. You can make calls by pressing the specific tabs to make speedy calls without entering any dial numbers.
You can set up speed dial in Default and Speed Dial home screen display mode on the Device > LCD interface.
Default Mode:

Speed Dial Mode:

Group Call
Group call is used to quickly initiate the pre-configured numbers by pressing a specific group of contacts. You can configure the action when the group call is refused on the Intercom > Basic > Group Call interface.

When Refused:
Do Not Call Next: The device will stop calling.
Call Next: The device will continue to call the next number.
Call the Reception Center
You can configure the Reception button on the device's call screen for quick one-touch calling.
Set it up on the Intercom > Basic > Key Setting interface.

Name: Name the button.
Number: Enter the IP/SIP number.

Two-Way Video Call
The two-way video feature allows for visual connection with both callers and recipients via the door phone, providing a more interactive and secure conversation.
To set it up, go to the Intercom > Basic > Two-way Video interface.

Enabled: When enabled, the door phone can receive the live stream from the calling device with a camera.
Maximum Call Duration
The door phone allows you to set up the call time duration in receiving the call from the calling device as the caller side might forget to hang up the intercom device. When the call time duration is reached, the door phone will terminate the call automatically.
To set it up, go to the web Intercom > Call Feature > Max Call Time interface.

Max Call Time: Specify the maximum duration of all calls. The door phone will end the call automatically when the time limit is reached.
Note
The max call time is affected by the SIP server’s max call time when users make SIP calls. The max call time should not exceed the call duration of SIP server.
Maximum Dial Duration
Maximum Dial Duration is the time limit for incoming- and/or outgoing calls on the door phone. If configured, the door phone will automatically terminate the call if no one answers the call within the preset time, whether it is incoming or outgoing.
To set it up, go to the web Intercom > Call Feature > Max Dial Time interface.

Dial In Time: Specify the maximum duration of an incoming call. The door phone will automatically end the incoming call if it is not answered within the preset time.
Dial Out Time: Specify the maximum duration of an outgoing call. The door phone will automatically end the call it dialed out if there is no answer from the recipient within the preset time.
Note
The max dial time is affected by the SIP server’s max dial time when users make SIP calls. The max dial time should not exceed the dial duration of SIP server.
Hang Up After Open Door
This feature automatically ends the call once the door is released, allowing for the seamless reception of subsequent calls.
To set it up, go to the web Intercom > Call Feature > Hang Up After Open Door interface.

Type: Specify the door-opening method. If this specific method is used to release the door during a call, the door phone will end the call when the preset hang-up time is reached.
Timeout: Specify the hang-up time limit. The door phone will automatically terminate the call when the specific time is reached after the door is opened.
Web Call
The web call feature allows for making calls via the device’s web interface, commonly used for remote call testing purposes.
To make a web call, navigate to System > Maintenance > Web Call interface.

Web Call (Ready): Enter the target IP/SIP number and select the account to dial out.