Call Settings

  • Updated on Jun 19, 2025
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Do Not Disturb

The Do Not Disturb(DND) feature prevents unwanted incoming SIP calls, ensuring uninterrupted focus. It also allows you to set a code to be sent to the SIP server when rejecting a call.

To set it up, go to the Phone > Call Feature > DND interface.

  • Return Code When DND: Specify the code sent to the caller via the SIP server when rejecting an incoming call in DND mode.

Call Auto-answer

Auto-answer feature allows the device to automatically pick up incoming calls without any manual intervention. You can also customize this feature by setting the time duration for auto-answering and choosing the communication mode between audio and video.

To enable the call auto-answer feature, go to the Account > Advanced > Call interface.

To set it up, go to the Intercom > Call Feature > Auto Answer interface.

  • Auto Answer Delay: Set the time interval for the call to be automatically picked up after ringing. For example, if you set the delay time to 5 seconds, the door phone will answer the call automatically after 5 seconds.

  • Mode: Determine whether to auto-answer the call as a video or audio call.

Group Call

This feature allows users to call a group of contacts by a single press. The device supports local and SmartPlus-featured group calls. To learn about the detailed configuration, please click here.

To set it up, go to the Intercom > Basic interface.

  • Call Type: Select Group Call.

  • Group Call Number(Local): Enter the target numbers.

  • When Refused:

    • End All Calls: The device will stop calling.

    • End This Call Only: The device will continue to call other numbers.

Sequence Call

Sequence Call is a feature that allows you to dial a group of numbers in a predefined order until one of them answers. You can set up local sequence call numbers or connect the device to the Akuvox SmartPlus, which provides a set of sequence call numbers for the application. Please click here for the detailed configuration.

To set it up, go to the Intercom > Basic interface.

  • Call Type: Select Sequence Call.

  • Call Timeout(Sec): Determine the duration before calling the next number when the previous call is not answered.

  • Sequence Call Number(Local): Enter the target numbers.

Call Hang up by Pressing the Push Button

You can enable or disable pressing the push button to hang up a call on the Intercom > Basic > Push to Hang Up interface.

Multicast

Multicast is a one-to-many communication within a range. The door phone can act as a listener and receive audio from the broadcasting source.

To set it up, go to the Phone > Multicast interface.

  • Multicast Priority Paging Barge: Determine how many multicast groups have higher priority than SIP calls. If disabled, SIP calls will have higher priority.

  • Paging Priority Enabled: Decide whether to make multicast in order of priority.

  • Listening Address: Enter the IP address. The listen address should be the same as the multicast address. The listening port and the multicast port cannot be the same for each IP address. Multicast IP addresses are from 224.0.0.0 to 239.255.255.255.

Note

Please contact Akuvox tech team for a valid multicast address.

  • Label: Name the multicast group.

Maximum Dial Duration

Maximum Dial Duration is the time limit for incoming- and/or outgoing calls on the door phone. If configured, the door phone will automatically terminate the call if no one answers the call within the preset time, whether it is incoming or outgoing.

To set it up, go to the Intercom > Basic > Max Dial Time interface.

  • Dial In Time: Specify the maximum duration of an incoming call. The door phone will automatically end the incoming call if it is not answered within the preset time.

  • Dial Out Time: Specify the maximum duration of an outgoing call. The door phone will automatically end the call it dialed out if there is no answer from the recipient within the preset time.

Note

The max dial time is affected by the SIP server’s max dial time when users make SIP calls. The max call time should not exceed the dial duration of SIP server.

Maximum Call Duration

The door phone allows you to set up the call time duration in receiving the call from the calling device as the caller side might forget to hang up the intercom device. When the call time duration is reached, the door phone will terminate the call automatically.

To set it up, go to the Intercom > Basic > Max Call Time interface.

Note

The max call time is affected by the SIP server’s max call time when users make SIP calls. The max call time should not exceed the call duration of SIP server.

Hang up After Open Door

This feature automatically ends the call once the door is released, allowing for the seamless reception of subsequent calls.

To set it up, go to the Intercom > Basic > Hang Up After Open Door interface.

  • Type: Specify the door-opening method. If this specific method is used to release the door during a call, the door phone will end the call when the preset hang-up time is reached.

  • Time Out: Specify the hang-up time limit. The door phone will automatically terminate the call when the specific time is reached after the door is opened.

Actions Triggered by Calling

You can set up actions triggered when the device is making a call on the Intercom > Basic > Call Event interface.

  • Action To Execute:

    • FTP: Send a screenshot to the preconfigured FTP server.

    • Email: Send a screenshot to the preconfigured Email address.

    • HTTP: When triggered, the HTTP message can be captured and displayed in the corresponding packets. To utilize this feature, enable the HTTP server and enter the message content in the designated box below.

  • HTTP URL: Enter the HTTP message if selecting HTTP as the action to execute. The format is http://HTTP server’s IP/Message content.