- 23 Nov 2023
- Print
- DarkLight
- PDF
Configure Auto-Answer for Calls on Indoor Monitors
- Updated on 23 Nov 2023
- Print
- DarkLight
- PDF
Auto-answer feature enables Akuvox indoor monitors to pick up calls automatically, especially from trusted contacts.
All Akuvox indoor monitors support this feature. In this article, we take C313 for example.
Enable Auto-Answer for SIP Calls
Before using auto-answer for SIP calls, make sure the device's SIP account is registered or the device is connected to Akuvox SmartPlus cloud.
- See how to register SIP account: Register SIP Account.
- See how to add the device to the SmartPlus cloud: How installers add and delete a device on Akuvox cloud platform?
- Log into the device's web interface with the username and password. The default is admin.
- Go to Account > Advanced > SIP Account. Select the registered SIP account to apply the auto-answer feature.
- Go to Phone > Call Feature > Auto Answer Allowlist interface, and enter the calling device's SIP number and its location to distinguish it from others.
Click Add to save the configuration.
Set the indoor monitor to automatically answer calls from all Akuvox intercom devices or exclusively from other indoor monitors.
- Answer calls from all devices:
Go to Account > Advanced > Call interface and enable Auto Answer.
- Answer calls exclusively from indoor monitors:
Go to Phone > Call Feature > Others interface and enable Indoor Auto Answer.
After the configuration is completed, calls will be answered automatically.
Enable Auto-Answer for IP Calls
Before using auto-answer for IP calls, make sure that the calling and called devices are within the same local network.
Log into the device's web interface with the username and password. The default is admin.
Go to Phone > Call Feature > Others interface. Enable Direct IP.
- Scroll down to Auto Answer Allowlist, and enter the calling device's IP number and its location name to distinguish it from others.
Click Add to save the configuration.
Set the indoor monitor to automatically answer calls from all Akuvox intercom devices or exclusively from other indoor monitors.
- Answer calls from all devices:
Go to Account > Advanced > Call interface and enable Auto Answer.
- Answer calls exclusively from indoor monitors:
Go to Phone > Call Feature > Others interface and enable Indoor Auto Answer.
After the configuration is completed, calls will be answered automatically.
Optional Configuration
Auto-answer delay time determines how many seconds it will take the device to answer the call.
Navigate to Device/Phone > Call Feature > Others interface.
- Auto Answer Delay: if you set it as 3, the device will answer the call after 3 seconds.