Configure Emergency Call

The emergency call feature of Akuvox indoor monitors allows users to call emergency contacts. For example, when children stay home alone and encounter an emergency, they can call for help by pressing the SOS button on the indoor monitor. Moreover, when the elderly fall at home and are unable to press the button, they can ask the voice assistant to call.

Note

• All Akuvox indoor monitors support making emergency calls via SOS buttons except for S560.

• S567, S563, C319, IT88, IT83, and X933 support making emergency calls via the voice assistant.

In this article, we take S567 as an example.

Configure SOS Number(s)

To call the target contacts, SOS numbers should be configured either on the device or the web interface.

On the Web Interface

1. Navigate to the web Device > Intercom > SOS interface.

2. Select the registered account to make the emergency call.

Tip

If you want to learn about the registration, see how to register SIP account.

3. Enter up to 3 call number(s).

4. Select the Call Timeout(Sec). It decides the duration before the device calls the next number when the previous call is not answered.

5. Select the Loop Times. For example, when you select 3, the device will make three rounds of calling until the call is answered.

6. Click Submit to save the configuration.

On the Device

1. Tap Settings > Advance Settings > SOS on the device screen.

2. Enter up to 3 call number(s).

3. Select the Call Timeout(Sec). It decides the duration before the device calls the next number when the previous call is not answered.

4. Select the Loop Times. For example, when you select 3, the device will make three rounds of calling until the call is answered.

5. Select the registered account to make the emergency call.

Tip

If you want to learn about the registration, see how to register SIP account.

6. Tap Save.

Configure SOS Button

1. Log into the device’s web interface with the username and password. The default is admin.

2. Navigate to the web Device > Display Setting > Home Page Display/More Page Display interface.

3. In the Type field, select SOS to be displayed in the desired area.

After configuration, users can make emergency calls by pressing the SOS button on the indoor monitor.

[Optional]Emergency Call via Voice Assistant

Make sure SOS numbers are configured before using the voice assistant to call emergency contacts,

Note

S567, S563, C319, IT88, IT83, and X933 support making emergency calls via the voice assistant.

Voice Assistant can be enabled either on the device or the web interface.

On the Web Interface

Enable Voice Assistant on the device’s web Settings > Voice Assistant > Voice Assistant Setting interface.

On the Device

Enable Voice Assistant on the device Settings > Voice Assistant screen.

After configuration, users can wake the voice assistant by saying Albert to the indoor monitor and then say Emergency to call SOS numbers.