- 18 Feb 2025
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Display and Check Door Status
- Updated on 18 Feb 2025
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Some Akuvox devices allow property managers to check door status on the SmartPlus Cloud platform and App, enhancing community security.
Note
The device should be connected to SmartPlus Cloud.
The following devices with specific firmware versions or higher support displaying door status.
X915 V1: 915.30.10.125
X915 V2: 2915.30.10.106
X916: 916.30.10.216
R29: 29.30.10.123
R28 V2: 228.30.10.135
S539: 539.30.10.118
S532: 532.30.10.117
X912: 912.30.10.225
E21 V3: 321.30.10.6
E16 V2: 216.30.10.69
E12 V2: 312.30.10.105
R20 V5.0: 320.30.10.125
A08: 108.30.1.16
A02: 101.30.10.49
E18: 18.30.10.205
A05 V2: 205.30.10.104
A094: 92.30.10.112
Enable Door Status Display
Before checking the door status on the SmartPlus Cloud, you need to enable the feature on the door phone’s web interface.
Log into the device’s web interface with the username and password. The default is admin.
Navigate to the Intercom > Input interface and enable Input. Whether the door is opened by triggering Input or Relay, Input needs to be enabled to display the door status.
Navigate to the Security > Basic > Real-Time Monitoring interface.
Select Input or Relay that is triggered to open the door.
Click Submit to save the settings.
Check Door Status
Note
Property managers cannot check the door status of residents’ private devices.
On the SmartPlus Cloud Platform
Log into the SmartPlus Cloud platform with the property manager account and click Devices to see the door status.
: Closed
: Open
On the SmartPlus App
Log into the SmartPlus App with the property manager account and find the device to check the door status.
Single Door
You can see the door status directly on the home page.
Multiple Doors
When there is more than one door, check them by tapping .