Scenario

Network data going in and out of intercom devices can be captured by PCAP (Packet Capture). Akuvox has integrated Packet Capture program into all devices for easy troubleshooting, we can also use Wireshark tool to get a .pcap file.  This article teaches you how to capture the data packet at a certain range using the following methods.

Operation Instruction

• Download the Wireshark software.
• Make sure the network is connected.
• PCAP is applicable to all Akuvox intercom models.

Operation Procedure

• Capture data packet using PCAP  on the web interface

1. Navigate to Upgrade > Diagnosis > PCAP/Upgrade > Advanced >PCAP

      3. Click Start to start capturing the packet data or reproduce your issue. Click Stop to stop the capturing, then click Export to export the .pcap file.

      4. Enable PCAP Auto Fresh Enabled if you want to restart capturing when the packet data package reaches 1MB. While the packet data captured previously would become obsolete.

• Capture data packet using WireShark 

1. Make sure the devices and a PC computer are connected to one hub.

3. Filter packet data by entering the command "ip.addr ==IP address of device" in the filter dialog.