Logs
- 31 Mar 2025
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Logs
- Updated on 31 Mar 2025
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Call Logs
To check calls—including dial-out, received, and missed calls—within a specific period, you can view the call log on the device's web interface. If needed, you can also export the call log from the device.
Check call logs on the Phonebook > Call Log interface. The device supports up to 600 call logs.
Call History: Four types of call history are available: All, Dialed, Received, and Missed.
Time: The specific time of the call logs you want to search, check, or export.
Name/Number: Search the call log by name or by the SIP or IP number.
Export: Call logs can be exported in .csv format.
Missed Call Logs
You can set not to store logs of missed calls on the Account > Advanced > Call interface. The function is enabled by default.
Door Logs
To search and review various types of door access history, simply check the door logs on the device's web interface.
Check door logs on the Phone > Door Log interface. The device supports up to 5,000 door logs, which can be exported in XML or CSV format.
All: Three types of access logs are available, All, Success, and Failed.
Time: The specific time of the call logs you want to search, check, or export.
Name/Code: Search the door log by the name or by the PIN code.
Event Logs
The event logs record the key events such as the status change of input, relay, tamper alarm, etc. This helps track the status and changes of the device.
You can check the event logs on the Phone > Event Log interface. The device supports up to 100,000 logs, which can be exported in CSV format.
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