Make Calls on Intercom Devices' Web Interfaces
  • 22 Mar 2024
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Make Calls on Intercom Devices' Web Interfaces

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Article Summary

Web call enables you to make calls on the device's web interface. It can be used to test remotely whether devices can make calls normally.

The routes to make web calls may vary by model.

Models

Routes

S539/S532/X915/X912

System > Maintenance > Web Call

R29

Upgrade > Advanced > Web Call

R28/R27/R20 Series/E21

Intercom > Basic > Web Call

E12/DB01

Upgrade > Diagnose > Web Call

S567/S563/C319/S565

Contacts > Local Contacts > Dial Number

In this article, we take R29 as an example.

Steps

  1. Log into the device's web interface with the username and password. The default is admin.

  2. Go to Upgrade > Advanced > Web Call interface. Enter the SIP number or IP number.

Note

To make IP calls, make sure:

  • The calling and called devices are within the same local network.

  • Direct IP call feature is enabled on both sides. It is enabled by default.
    You may refer to the video Make Direct IP Call on Akuvox Door Phones in Make Calls for detailed configuration routes.

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  1. Select the registered SIP account to make the call. If both accounts are registered and you select Auto, calls will be made by Account 1.

Tip

See how to register an SIP account: Register SIP Account on Akuvox Door Phones.

  1. Click Dial Out to make the call and end the session by clicking Hang Up.


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