Network Setting

  • Updated on Nov 21, 2023
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Network Status

To check the network status on the web Status > Network Information interface.
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Device Network Configuration

To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatically from the DHCP server.

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Parameter Set-up:

  • DHCP: DHCP mode is the default network connection. If the DHCP mode is turned on, then the door bell will be assigned by the DHCP server with IP address, subnet mask, default gateway and DNS server address automatically.

  • Static IP: When static IP mode is selected, then the IP address, subnet mask, default gateway, and DNS servers address have to be manually configured according to your actual network environment.

  • IP Address: set up the IP address if the static IP mode is selected.

  • Subnet Mask: set up the subnet Mask according to your actual network environment.

  • Default Gateway: set up the correct gateway default gateway according to the IP address of the default gateway.

  • Preferred/Alternate DNS: set up preferred or alternate DNS Server (Domain Name Server) according to your actual network environment. Preferred DNS server is the primary DNS server address while the alternate DNS server is the secondary server address and the door bell will connect to the alternate server when the primary DNS server is unavailable.

Device Deployment in Network

To facilitate device control and management, configure Akuvox intercom devices with details such as location, operation mode, address, and extension numbers.

So you can do it on web Network > Advanced > Connect Setting interface.
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Parameter Set-up:

  • Server Mode: it is automatically set up according to the actual device connection with a specific server in the network such as SDMC or Cloud and None. None is the default factory setting indicating the device is not in any server type, therefore you are allowed to choose Cloud, SMDC in discovery mode.

  • Discovery Mode: enable the discovery mode of the device so that it can be discovered by other devices in the network, and turn it off if you want to conceal the device so as not to be discovered by other devices.

  • Device Address: specify the device address by entering device location information from the left to the right: Community, Unit, Stair, Floor, Room in sequence.

  • Device extension: enter the device extension number for the device you installed.

  • Device Location: enter the location in which the device is installed and used.

NAT Setting

Network Address Translation(NAT) lets devices on a private network use a single public IP address to access the internet or other public networks. NAT saves the limited public IP addresses and hides the internal IP addresses and ports from the outside world. 

To register SIP accounts on third-party servers in a Wide Area Network(WAN), you need to enable the RPort feature on the intercom devices to establish a stable connection.

To do this configuration on web Account > Advanced > NAT interface.
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Parameters Set-up:

  • UDP Keep Alive Messages: if enabled, the device will send out the message to the SIP server so that the SIP server will recognize if the device is in online status.

  • UDP Alive Messages Interval: set the message sending time interval from 5-60 seconds, the default is 30 seconds.

  • RPort: enable the RPort when the SIP server is in WAN (Wide Area Network).

Device Web HTTP Setting

This function manages device website access. The device supports two remote access methods: HTTP and HTTPS (encryption).

To do this configuration on the web Network > Advanced > Web Server interface.
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Parameters Set-up:

  • HTTP Enabled: set whether HTTP access to the device web page is allowed. It is enabled by default.

  • HTTPS Enabled: set whether HTTPS access to the device web page is allowed. It is enabled by default.

  • HTTP Port: set up the port for HTTP access method. 80 is the default port.

  • HTTPS Port: set up the port for HTTPS access method. 443 is the default port.