Network Status
Check the network status on the web Status > Network Information interface.
Device Network Configuration
To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatically from the DHCP server.
To set it up, go to Network > Basic interface.
DHCP: DHCP mode is the default network connection. If the DHCP mode is selected, the device will automatically be assigned by the DHCP server with an IP address, subnet mask, default gateway, and DNS server address.
Static IP: When static IP mode is selected, the IP address, subnet mask, default gateway, and DNS server address should be configured according to the network environment.
IP Address: Set up the IP address when the static IP mode is selected.
Subnet Mask: Set up the subnet mask according to the actual network environment.
Default Gateway: Set up the correct gateway according to the IP address.
Preferred/Alternate DNS Server: Set up the preferred or alternate Domain Name Server(DNS) according to the actual network environment. The preferred DNS server is the primary server while the alternate DNS server is the secondary one. The secondary server is for backup.
Device Deployment in Network
To facilitate device control and management, configure Akuvox intercom devices with details such as location, operation mode, address, and extension numbers.
To set it up, navigate to the web Network > Advanced > Connect Setting interface.
Server Mode: It is automatically set up according to the device connection with a specific server in the network such as SDMC, Cloud, or None. None is the default factory setting indicating the device is not in any server type.
Discovery Mode Enabled: When enabled, the device can be discovered by other devices in the network. When disabled, the device will be concealed and not be discovered by other devices.
Device Address: Specify the device address by entering device location information from the left to the right: Community, Building, Unit, Floor, and Room in sequence.
Device Extension: The device extension number.
Device Location: The location in which the device is installed and used.
NAT Setting
Network Address Translation(NAT) lets devices on a private network use a single public IP address to access the internet or other public networks. NAT saves the limited public IP addresses and hides the internal IP addresses and ports from the outside world.
To register SIP accounts on third-party servers in a Wide Area Network(WAN), you need to enable the RPort feature on the intercom devices to establish a stable connection.
To enable NAT, go to Account > Basic > NAT interface.
Stun Server Address: Enter the server address when the device is in a Wide Area Network(WAN).
Port: The server port.
To set it up, navigate to the web Account > Advanced > NAT interface.
UDP Keep Alive Messages Enabled: If enabled, the device will send the message to the SIP server which will recognize whether the device is online.
UDP Alive Messages Interval: Set the message-sending interval from 5-60 seconds. The default is 30 seconds.
RPort: Enable the RPort when the SIP server is in a WAN.
Device Web HTTP Setting
This function manages device website access. The device supports two remote access methods: HTTP and HTTPS (encryption).
Set it up on the Network > Advanced > Web Server interface.
HTTP/HTTPS Enabled: HTTP and HTTPS are enabled by default.
HTTP/HTTPS Port: Specify the web server port for accessing the device web interface via HTTP/HTTPS.