Volume and Tone

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Volume and tone configuration include various volume controls. Moreover, you can upload tones to enrich the user experience.

Volumes

To set up volumes, go to the web Device > Audio interface.

  • Volume Level: Set the overall volume. Level 1 volume range is roughly 80-95, and 2 is 95-109.

  • Tamper Alarm Volume: Set the volume when the tamper alarm is triggered.

  • Voice Prompt Volume: Various prompts including door-opening success and failure prompts.

Open Door Tones

You can enable or disable the door-opening tones on the web Device > Audio > Open Door Tone Setting interface.

  • Open Door Inside Tone Enabled: The input-triggered tone. The door-opening tone sounds when users open doors by pressing an exit button.

  • Open Door Outside Tone Enabled: The relay-triggered tone. The door-opening tone sounds when users open doors by the device-supported access methods except for the exit button.

  • Open Door Failed Tone Enabled: The tone sounds when opening the door fails.

Upload Tone Files

You can customize ringback, door-opening, and emergency alarm tones.

Upload files on the Device > Audio > Tone Upload interface.

  • Ringback: The tone is heard by the users who call the device.

  • Open Door Inside Tone: The input-triggered tone. The door-opening tone sounds when users open doors by pressing an exit button.

  • Open Door Outside Tone: The relay-triggered tone. The door-opening tone sounds when users open doors by the device-supported access methods except for the exit button.

  • Open Door Failed Tone: The tone sounds when the door opening fails.

  • Emergency Alarm Tone: The tone sounds when the emergency alarm is triggered.

  • Hang Up Tone: The tone sounds when a call is hung up.

Note

File Format: .wav; Size: < 200Kb; Sample Rate: 16k; Bits: 16.