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      Network Setting
      • 20 Dec 2023
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      Network Setting

      • Updated on 20 Dec 2023
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      Article Summary

      Network Status

      To check the network status on the web Status > Basic > Network Information interface.

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      Device Network Configuration

      To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatically from the DHCP server.

      Navigate to the web Network > Basic interface

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      Parameter Set-up:

      • DHCP: DHCP mode is the default network connection. If the DHCP mode is turned on, the door phone will be assigned by the DHCP server with IP address, subnet mask, default gateway and DNS server address automatically.

      • Static IP: when static IP mode is selected, the IP address, subnet mask, default gateway, and DNS servers address have to be manually configured according to the actual network environment.

      • IP Address: enter the IP address when the static IP mode is selected.

      • Subnet Mask: set up the subnet mask according to the actual network environment.

      • Default Gateway: set up the correct gateway according to the IP address.

      • Preferred/Alternate DNS Server: preferred DNS server is the primary DNS server address while the alternate DNS server is the secondary one. The door phone will connect to the alternate server when the primary one is unavailable.

      Device Deployment in Network

      To facilitate device control and management, configure Akuvox intercom devices with details such as location, operation mode, address, and extension numbers.

      Navigate to the web Network > Advanced > Connect Setting interface.

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      Parameter Set-up:

      • Server Mode: it is automatically set up according to the actual device connection with a specific server in the network such as SDMC, Cloud and None. None is the default factory setting indicating the device is not in any server type, therefore, you are allowed to choose Cloud or SMDC in discovery mode.

      • Discovery Mode: allows the device to be discovered by other devices in the network. By disabling it, the device will be concealed and not to be discovered by other devices.

      • Device Address: specifies the device address by entering device location information from the left to the right: Community, Unit, Stair, Floor, Room in sequence.

      • Device Extension: the device extension number for the device you installed.

      • Device Location: the location in which the device is installed and used.

      Device Local RTP configuration

      Real-time Transport Protocol(RTP) lets devices stream audio and video data over a network in real time. 

      To use RTP, devices need a range of ports. A port is like a channel for data on a network. By setting up RTP ports on your device and router, you can avoid network interference and improve audio and video quality.

      Navigate to the web Network > Advanced > Local RTP interface.

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      Parameter Set-up:

      • Min RTP Port: the port value to establish the start point for the exclusive data transmission range.

      • Max RTP port: the port value to establish the end point for the exclusive data transmission range.

      NAT Setting

      Network Address Translation(NAT) lets devices on a private network use a single public IP address to access the internet or other public networks. NAT saves the limited public IP addresses, and hides the internal IP addresses and ports from the outside world. 

      To set up NAT, navigate to the web Account > Basic > NAT interface.

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      Parameter Set-up:

      • Stun Server Address: the SIP server address in Wide Area Network(WAN).
      • Port: the SIP server port.

      Then go to the web Account > Advanced > NAT interface.

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      Parameter Set-up:

      • UDP Keep Alive Messages: if enabled, the device will send out the message to the SIP server so that the SIP server will recognize if the device is in online status.

      • UDP Alive Msg Interval: the message sending time interval ranges from 5 to 60 seconds. The default is 30 seconds.

      • RPort: enable the RPort when the SIP server is in WAN.

      SNMP Setting

      Simple Network Management Protocol(SNMP) is a protocol for managing IP network devices. It allows network administrators to monitor devices and receive alerts for attention-worthy conditions. SNMP provides variables describing system configuration, organized in hierarchies and described by Management Information Bases (MIBs).

      Navigate to the web Network > Advanced > SNMP interface.

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      Parameter Set-up：

      • Trusted IP: the allowed SNMP server address. It can be an IP address or any valid URL domain name.

      VLAN Setting

      A Virtual Local Area Network (VLAN) is a logical group of nodes from the same IP domain, regardless of their physical network segment. It separates the layer 2 broadcast domain via switches or routers, sending tagged packets only to ports with matching VLAN IDs. Utilizing VLANs enhances security by limiting ARP attacks to specific hosts and improves network performance by minimizing unnecessary broadcast frames, thereby conserving bandwidth for increased efficiency.

      Navigate to the web Network > Advanced > VLAN interface.

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      Parameter Set-up:

      • VID: the VLAN ID for designated port.

      • Priority: the VLAN priority for designated port.

      TR069 Setting

      TR-069 (Technical Report 069) provides the communication between Customer-Premises Equipment (CPE) and Auto-Configuration Servers (ACS). It includes both a safe auto configuration and the control of other CPE management functions within an integrated framework. For door phones, the administrators can manage all the devices on a common TR-069 Platform. IP phones can be easily and securely configured on the TR-069 platform to make mass deployment more efficient.

      Navigate to the web Network > Advanced > TR069 interface.

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      Parameter Set-up:

      • Version: to select supported TR069 version (version 1.0 or 1.1).

      • ACS/CPE: ACS is short for auto configuration servers as server side, and CPE is short for customer-premise equipment as client side devices.

      • URL: the URL address for ACS or CPE.

      • Periodic Interval: the interval for periodic inform.

      Note
      • TR-069 is a technical specification entitled CPE WAN Management Protocol (CWMP). It defines an application layer protocol for remote management of end-user devices.

      Device Web HTTP Setting

      This function manages device website access. The door phone supports two remote access methods: HTTP and HTTPS (encryption).

      Navigate to the web Network > Advanced > Web Server interface.

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