The package room feature of the Akuvox door phone R29 allows deliverymen to enter the number of packages on the device. When the device is connected to Akuvox Cloud (community projects), a message of delivery will be sent to residents via the Smartplus App. Follow the steps to configure this feature.
Please note that only R29 supports this feature.
Watch the video or refer to the text instructions.
Chapters
0:00--Overview
0:30--For Property Manager: Enable the Package Room Feature on the Door Phone
1:01--For Property Manager: Create Credentials for the Delivery Person
1:30--For Delivery Person: Open the Package Room and Notify the Resident
Configuration on Akuvox Cloud
Before enabling the package room feature, you need to set up relevant parameters on both the installer and the property manager cloud platform.
Under the Installer Account
Log in to the Akuvox Cloud platform with an installer account. Click New to add a new community.
In Feature Plan, select Premium, which contains the Package Room feature.
Under the Property Manager Account
Log in to the Akuvox Cloud platform with the property manager account linked to the corresponding community.
Click Visitor & Staff > Delivery Auth. Click New to set up the delivery PIN.
Enter the desired name and PIN code, and select the desired accessible floors.
Select the access group generated by the system automatically or create a new one.
Click Submit to save the configuration.
Configuration on the Device
After the configuration on the cloud platform is done, the package room feature needs to be enabled on the device web interface.
Use the device IP to log in to its web interface. The initial username and password are admin.
Navigate to Intercom > Key/Display > Delivery Setting of Building Theme. Select Enabled to turn on the feature.
Note
On the Key/Display interface, the following two extra actions need to be done before using Package Room feature.
Select Building in the Theme box.
Scroll down to Key in Homepage of The Building Theme, select Delivery in Type box to display the Delivery icon on the device home screen.
Click Submit.
Receive the Notification
After the above configuration is done, the deliveryman can take the following steps to send a notification.
Press Delivery on the device screen. Enter the PIN code we have set up on the property manager cloud platform.
Press the desired apartment and resident.
Enter the number of packages and press Done. It will appear "Notification has been sent" and the door will be opened so that the deliveryman can put packages in the package room.
On the Smartplus App, the resident will receive the notification.
