Volume and Tone

Volume and tone configuration include various volume controls. Moreover, you can upload tones to enrich the user experience.

Volumes

To set up volumes, go to the web Device > Audio interface.

Volume Level: Set the overall volume. The Level 1 volume range is roughly 80-95, and Level 2 is 95-109.
Tamper Alarm Volume: Set the volume when the tamper alarm is triggered.
Voice Prompt Volume: Set the voice prompt volume.

You can enable or disable the door-opening tones on the web Device > Audio > Open Door Tone Setting interface.

Open Door Inside Tone Enabled: The tone sounds when users open the door by pressing the Exit Button.
Open Door Outside Tone Enabled: The tone sounds when users open doors via various device-supported access methods.
Open Door Failed Tone Enabled: The tone sounds when opening the door fails.

You can customize ringback, door-opening, and emergency alarm tones.

Upload files on the Device > Audio > Tone Upload interface.

Ringback: The tone is heard by the users who call the device.
Open Door Inside Tone: The tone sounds when users open the door by pressing the Exit button.
Open Door Outside Tone: The tone sounds when users open doors via various device-supported access methods.
Open Door Failed Tone: The tone sounds when the door opening fails.
Emergency Alarm Tone: The tone sounds when the emergency alarm is triggered.
Hang-Up Tone: The tone sounds when a call is hung up.

Note
File Format: .wav, Size: < 200Kb, Sample Rate: 8k/16k, Bit Depth: 16 Bits.

The ringback tone setting prioritizes the playing of local ringtones and determines what kinds of previews the callee can receive.

Set it up on the Device > Audio > Ringback Tone Setting interface.

Ringback Source:
- Remote, Local As Backup: The local ringtone will be played.
  - When the door phone calls another device, for example, an Akuvox indoor monitor, and the SIP server returns non-183, the indoor monitor will not have any intercom preview.
  - If the SIP server returns 183, the indoor monitor will receive the video preview without voice.
- Local: The local ringtone will be played. Whether the SIP server returns 183 or not, the callee will not have any intercom preview.
- Remote:
  - If the SIP server returns non-183, the local ringtone will be played, and the callee will not have any intercom preview.
  - If the SIP server returns 183, the SIP server’s ringtone will be played, and the callee will receive the video preview without voice.

You can decide the door-opening tone mode on the Device > Audio interface.

Voice Prompt: Play the default prompt “Welcome, please come in” when the door is opened.
Sound Effect: Play the Beep sound when the door is opened.