Volume and Tone
  • 31 Mar 2025
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Volume and Tone

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Article summary

Volume Configuration

You can configure the volume of the microphone, speaker, etc. Moreover, you can also set up the tamper alarm volume when unwanted removal of the device occurs.

On the Web

Set up volumes on the Phone > Audio interface.

  • Prompt Volume: Include door-opening prompts, instruction tones, and ringback. The default is 8.

  • Mic Volume: The default is 60.

  • Speaker Volume: The default is 8.

  • Keypad Volume: The icon tapping sound. The default is 7.

  • Tamper Alarm Volume: Set the volume when the tamper alarm is triggered. The default is 8.

On the Device

Set up the volumes on the Setting > Volume screen.

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  • AD Volume: Adjust the announcement volume. Announcements can be, for example, the open-door success announcement, ringback sound, and other prompt sounds.

  • Key Volume: The volume of tapping keys.

Door-opening Tones

You can enable or disable various types of open door tones on the web Phone > Audio > Open Door Tone Setting interface.

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  • Open Door Outside Tone: The relay-triggered tone. The door-opening tone can be heard when users open doors by the device-supported access methods except for the exit button.

  • Open Door Inside Tone: The input-triggered tone. The door-opening tone can be heard when users open doors by pressing an exit button.

You can turn on/off the door-opening success/failure tone on the web Intercom > Advanced > Open Door Warning interface,

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Upload Tones

You can upload various types of tones on the Phone > Import/Export > Upload Tone interface. The file should be in .wav or .mp3 format. No limitation to file size.

  • Click Select File to choose the file from your driver and click Import to upload it.

  • Click Reset to remove the file.

Visitor-friendly Mode

This feature decides whether to give auditory or visual prompts when recognition fails.

Set it up on the Phone > Audio > Visitor-friendly Mode interface.


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