Volume and Tone

Updated
  • Updated on Jul 16, 2025
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Volume Configuration

You can configure the volume of the microphone, speaker, etc. Moreover, you can also set up the tamper alarm volume when unwanted removal of the device occurs.

On the Web

Set it up on the Device > Audio interface.

  • Prompt Volume: Include door-opening prompts, instruction tones, and ringback. The default is 50.

  • Mic Volume: The default is 50.

  • Speaker Volume: The default is 50.

  • Keypad Volume: The icon tapping sound. The default is 50.

  • Tamper Alarm Volume: Set the volume when the tamper alarm is triggered. The default is 50.

  • Volume Control On Talking Interface: Decide whether users can control the microphone volume during a call.

  • Mic Mode: Decide which microphone is turned on, left or right. The default is Left Mic.

On the Device

Set it up on the device Admin Settings > Volume interface.

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  • Prompt Volume: Include door-opening prompts, instruction tones, and ringback. The default is 50.

  • Speaker Volume: The default is 50.

  • Keypad Volume: The icon tapping sound. The default is 50.

  • Mic Volume: The default is 50.

Upload Tones

You can upload various tones on the Device > Audio > Tone Setting interface. Click Import to upload the file and Reset to remove the file.

  • Enable Prompt of Open Door: The door-opening success tone.

  • Enable Voice Prompt of Guiding: The default guiding tone is “Please enter the number, then press the call button” when pressing the Call button on the screen.

  • Door Open Tone: The door-opening success tone.

  • Door Close Tone: The door-closing tone.

  • Directory Guiding Tone: The voice prompt is heard when tapping the Directory button.

  • Call Guiding Tone: The voice prompt is heard when tapping the Call button.

  • PIN Entry Guiding Tone: The voice prompt is heard when tapping the PIN button.

  • Scan QR Code Guiding Tone: The voice prompt is heard when scanning the QR code.

  • Temp Key Guiding Tone: The voice prompt is heard when entering the temporary PIN.

  • Apartment Number Entry Guiding Tone: The voice prompt is heard when entering the apartment number.

  • Tap Card Guiding Tone: It is applied for the “Face+RF card” dual authentication mode when opening doors. It will be heard after users scan their faces first.

  • Room Search Guide Tone: The voice prompt is heard when users search for the target directory on the device screen.

Note

File Format: wav, size:<200KB, Sample Rate:16000, Bit Depth:16 Bits.

Ringback Tone Setting

The ringback tone setting prioritizes the playing of local ringtones and determines what kinds of previews the callee can receive.

To set it up, go to the Intercom > Call Feature > Ringback Tone Setting interface.

  • Ringback Source:

    • Remote, Local As Backup: The local ringtone will be played.

      • When the door phone calls another device, for example, an Akuvox indoor monitor, and the SIP server returns non-183, the indoor monitor will not have any intercom preview.

      • If the SIP server returns 183, the indoor monitor will receive the video preview without voice.

    • Local: The local ringtone will be played. Whether the SIP server returns 183 or not, the callee will not have any intercom preview.

    • Remote:

      • If the SIP server returns non-183, the local ringtone will be played, and the callee will not have any intercom preview.

      • If the SIP server returns 183, the SIP server’s ringtone will be played, and the callee will receive the video preview without voice.