Quick Dial by Number Replacement
The dial number replacement feature simplifies long and complex dial numbers of the device, providing shorter and more user-friendly alternatives for making calls. It allows the substitution of multiple dial numbers, such as IP addresses or SIP numbers, with a single, simplified number.
To set it up, go to the Intercom > Dial Plan > Replace Rule interface. Click +Add.
Account: Select the dial-out account.
- Auto: Dial-out using the registered account. When there are 2 registered accounts, Account 1 is the default.
- Account 1/2: Dial-out using the chosen account.
Name: Name the replaced number(s).
Prefix: Specify a short number to replace the specified dialed numbers.
Replace 1/2/3/4/5: Specify up to 5 numbers, which can be SIP numbers or IP addresses, to be replaced by the prefix. All these numbers will be called simultaneously when the caller dials the prefix.
Call Auto-answer
Auto-answer feature allows the device to automatically pick up incoming calls without any manual intervention. You can also customize this feature by setting the time duration for auto-answering and choosing the communication mode between audio and video.
To enable the call auto-answer feature, go to the Account > Advanced > Call interface.
To set it up, go to the Intercom > Call Feature > Auto Answer interface.
Auto Answer Delay: Set the time interval for the call to be automatically picked up after ringing. For example, if you set the delay time to 5 seconds, the door phone will answer the call automatically after 5 seconds.
Mode: Determine whether to auto-answer the call as a video or audio call.
Manager Dial
Manager Dial Call includes two types of calls: Sequence call and group call. It allows quick initiation of pre-configured numbers by pressing the Management key on the door phone.
Group Call
Group call is used to quickly initiate the pre-configured numbers by pressing the Dial key. You can create up to 16 group call numbers.
To set it up, go to the web Intercom > Basic > Manager Dial interface.
Label: Set the button name to be displayed on the device.
Call Type: Select between Group Call and Sequence Call.
Group Call Number: If you fill in the local group call number, the local group number will be called instead of the SmartPlus group call number.
You can set up the actions when the call is refused in the Group Call section on the same interface.
When Refused:
End This Call Only: The call made to the refusing party will be terminated.
End All Calls: all calls will be terminated.
Note
You can refer to Configure Group Call for detailed configuration.
Sequence Call
Sequence Call is a feature that allows you to dial a group of numbers in a predefined order until one of them answers. You can set up local sequence call numbers or connect the device to the Akuvox SmartPlus which provides a set of sequence call numbers for the application.
To set up the sequence call, go to Intercom > Basic > Manager Dial interface.
Label: Set the button name to be displayed on the device.
Call Type: Select between Sequence Call and Group Call.
Time Out(Sec): Determine the duration before calling the next number when the previous call is not answered.
Sequence Call Number(Local): Enter the target IP/SIP numbers.
Note
When the device is connected to SmartPlus Cloud, local Sequence Call option will be unavailable.
Please refer to Configure Sequence Call for detailed configuration.
Maximum Call Duration
The door phone allows you to set up the call time duration in receiving the call from the calling device as the caller side might forget to hang up the intercom device. When the call time duration is reached, the door phone will terminate the call automatically.
To set it up, go to the web Intercom > Call Feature > Max Call Time interface.
Max SIP/IP Call Time: Specify the maximum duration of all calls. The door phone will end the call automatically when the time limit is reached.
Note
The max call time is affected by the SIP server’s max call time when users make SIP calls. The max call time should not exceed the call duration of SIP server.
Maximum Dial Duration
Maximum Dial Duration is the time limit for incoming- and/or outgoing calls on the door phone. If configured, the door phone will automatically terminate the call if no one answers the call within the preset time, whether it is incoming or outgoing.
To set it up, go to the web Intercom > Call Feature > Max Dial Time interface.
Max SIP/IP Dial In Time: Specify the maximum duration of an incoming call. The door phone will automatically end the incoming call if it is not answered within the preset time.
Max SIP/IP Dial Out Time: Specify the maximum duration of an outgoing call. The door phone will automatically end the call if there is no answer from the recipient within the preset time.
Note
The max dial time is affected by the SIP server’s max dial time when users make SIP calls. The max call time should not exceed the dial duration of SIP server.
Two-Way Video Call
The two-way video feature allows for visual connection with both callers and recipients via the door phone, providing a more interactive and secure conversation.
To set it up, go to the Intercom > Basic interface.
Enabled: Disabled by default. Activate this feature to allow callers to see the called party's video stream during a video call.
In the following situations, two-way video calls can be established:
The device initiates a video call, and the other party with a camera answers it.
The other party with a camera initiates a video cal,l and the device answers it.
In all other cases, only audio communication is displayed.
Hang Up After Open Door
This feature automatically ends the call once the door is released, allowing for the seamless reception of subsequent calls.
To set it up, go to the web Intercom > Call Feature > Hang Up After Opening Door interface.
Type: Specify the door-opening method. If this specific method is used to release the door during a call, the door phone will end the call when the preset hang-up time is reached.
Time Out: Specify the hang-up time limit. The door phone will automatically terminate the call when the specific time is reached after the door is opened.
Video Transport Type
You can select the video transport type for SIP call preview on the Account > Advanced > Call interface. The setting does not apply to IP calls.
Video Transport Type: It is Send and Receive by default.
Inactive: Disable the function.
Send Only: The device sends the video stream to the other party.
Receive Only: The device only receives the video stream from the other party.
Send and Receive: The device can send and receive video streams to and from the other party.