IP Call & IP Call Configuration
An IP call is a direct call between two intercom devices using their IP addresses, without a server or a PBX. IP calls work when the devices are on the same network.
Make IP Calls
Make IP calls on the device by tapping the Call button on the home screen.
IP Call Configuration
Set the IP direct call on the device Intercom > Call Feature > Direct IP interface.
Port: Set the port for direct IP calls. The default is 5060, with a range from 1-65535. If you enter a value within this range other than 5060, ensure consistency with the corresponding device for data transmission.
SIP Call & SIP Call Configuration
Session Initiation Protocol(SIP) is a signaling transmission protocol used for initiating, maintaining, and terminating calls.
A SIP call uses SIP to send and receive data between SIP devices, and can use the internet or a local network to offer high-quality and secure communication. Initiating a SIP call requires a SIP account, a SIP address for each device, and configuring SIP settings on the devices.
SIP Account Registration
Each device needs a SIP account to make and receive SIP calls.
Akuvox intercom devices support the configuration of two SIP accounts, which can be registered under two independent servers.
Click here to view the SIP account registration example.
To set it up, navigate to the web Account > Basic > SIP Account Interface.
Status: Indicate whether the SIP account is registered or not.
Account 1/Account 2: The door phone supports 2 SIP accounts.
- Account 1 is the default account for call processing. Also, it will be utilized when the Akuvox SmartPlus cloud service is activated.
- The system switches to Account 2 if Account 1 is not registered.
- To designate the account to be used for outgoing calls, select the account number for contacts or dial plan prefixes in their settings.
Tip
For configuring contact call and dial plan, see here.
Display Label: The label of the device.
Display Name: The designation for Account 1 or 2 is to be shown on the device itself on the calling screen.
Register Name: Same as the username from the PBX server.
User Name: Same as the username from the PBX server for authentication.
Password: Same as the password from the PBX server for authentication.
SIP Server Configuration
SIP servers enable devices to establish and manage call sessions with other intercom devices using the SIP protocol. They can be third-party servers or built-in PBX in Akuvox indoor monitor.
To set it up, go to the web Account > Basic interface.
Server IP: Enter the server’s IP address or its domain name.
Port: Specify the SIP server port for data transmission.
Registration Period: Define the time limit for SIP account registration. Automatic re-registration will initiate if the account registration fails within this specified period.
SIP Account Selection
The Dial Mode feature decides the default account to make SIP calls. It applies to calls by pressing the contacts and entering the SIP numbers on the device’s keypad.
You can select the default account on the Intercom > Call Feature > Dial Mode interface.
Default Account:
Auto: The device will use the registered account to make SIP calls. If both are registered, Account 1 will be used by default.
Account 1: Calls can only be made to Account 1’s contacts.
Account 2: Calls can only be made to Account 2’s contacts.
Outbound Proxy Server
An outbound proxy server is used to receive all initiating request messages and route them to the designated SIP server in order to establish a call session via port-based data transmission.
To set it up, go to the web Account > Basic > Outbound Proxy Server Interface.
Preferred Server IP: Enter the SIP proxy server’s IP address.
Port: Set the port to establish a call session via the outbound proxy server.
Alternative Server IP: Enter the SIP proxy IP address to be used when the main proxy server malfunctions.
Port: Set the proxy port for establishing a call session via the backup outbound proxy server.
Data Transmission Type
SIP messages can be transmitted in three data transmission protocols. In the meantime, you can also identify the server from which the data comes.
To set it up, go to the web Account > Basic > Transport Type interface.
UDP: An unreliable but very efficient transport layer protocol. It is the default transport protocol.
TCP: A less efficient but reliable transport layer protocol.
TLS: An encrypted and secured transport layer protocol. Select this option if you wish to encrypt the SIP messages for enhanced security or if the other party’s server uses TLS. To use it, you need to upload certificates for authentication.