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      Call Settings
      • 29 Dec 2023
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      Call Settings

      • Updated on 29 Dec 2023
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      Article Summary

      DND

      The Do Not Disturb(DND) feature prevents unwanted incoming SIP calls, ensuring uninterrupted focus. It also allows you to set a code to be sent to the SIP server when rejecting a call.

      Navigate to the web Phone > Call Feature interface

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      Prevent SIP Hacking

      Internet phone eavesdropping is a network attack that allows unauthorized parties to intercept and access the content of the communication sessions between intercom users. This can expose sensitive and confidential information to the attackers. SIP hacking protection is a technique that secures SIP calls from being compromised on the Internet.

      Navigate to the web Account > Advanced > Call interface.

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      Manager Dial Call

      Manager Dial Call includes two types of calls: Sequence call and group call. It allows quick initiation of pre-configured numbers by pressing the Management key on the door phone.

      Navigate to the web Intercom > Basic > Manager Dial interface.

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      Parameter Set-up:

      • Call Type: select the group call or sequence call (Robin call) for the manager dial call.

      • Sequence Call: sequence call is used to initiate multiple numbers when your press the manager dial button. If the previous callee does not answer within the sequence call timeout, the call will be transferred to the next one. If the call is answered by one of the callees, the call will not be transferred.

      • When Refused: if you select End All Calls, the sequence call will be terminated if the call is rejected by the called party. If you select End This Call Only, the sequence call will be continued to the next called party if it is rejected by the first called party.

      • Group Call: group call is used to initiate calls to multiple numbers at the same when you press the manager dial button.

      Note

      Sequence call works with SmartPlus Cloud.

      Speed Dial

      Speed dial is a function that allows you to make speedy calls by pressing the dial key on the keypad.

      Navigate to the web Intercom > Basic > Speed Dial interface. Enter one SIP/IP number in one field.

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      After the manager dial or speed dial is set up, you can set up relays to be triggered by pressing the manager dial key or dial key.

      Scroll down to the Trigger Relay By Speed Dial or Manager Dial section.

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      Speed Dial on Expansion Module

      The device supports connecting with an extension unit, allowing you to set up more speed dial numbers. Users can press the key on the unit to call.

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      Navigate to the web Intercom > Extension Unit interface.

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      Parameter Set-up:

      • Locate Module: when clicking it, the key light will flash three times at 500ms intervals.
      • Label: the key name, usually the callee's name.
      • Number: the called device's IP/SIP number.
      Note
      • ONLY the device with firmware version 320.30.10.116 and above support this feature.
      • Please consult Akuvox tech team for the latest firmware.

      Web Call

      The web call feature allows for making calls via the device’s web interface, commonly used for remote call testing purposes.

      Navigate to web Intercom > Basic > Web Call interface.

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      Parameters Set-up:

      Web Call (Ready): the called IP/SIP number.

      Auto Answer

      Auto-answer feature allows the device to automatically pick up incoming calls without any manual intervention. You can also customize this feature by setting the time duration for auto-answering and choosing the communication mode between audio and video.

      To enable this feature on the web Account > Advanced > Call interface, you can set up the related parameters on web the Phone > Call Feature > Auto Answer.

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      Parameters Set-up:

      • Auto Answer Delay: the delay time (from 0-5 seconds) before the call can be answered automatically. For example, if you set the delay time as 1 second, then the call will be answered in 1 second automatically.

      • Mode: the video or audio mode for answering the call automatically.

      Multicast

      The Multicast function allows one-to-many broadcasting for different purposes. For example, it enables the indoor monitor to announce messages from the kitchen to other rooms, or to broadcast notifications from the management office to multiple locations. In these scenarios, indoor monitors can either listen to or send audio broadcasts.

      Navigate to the web Phone > Multicast interface.

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      Parameters Set-up:

      • Multicast Priority Paging Barge: multicast or how many multicast calls are higher priority than SIP call, if you disable Paging Priority Active, SIP call will have high priority.

      • Paging Priority enabled: multicast calls are called in order of priority or not.

      • Listening Address: the multicast IP address to be listened. The multicast IP address needs to be the same as the listened part and the multicast port cannot be the same for each IP address. Multicast IP address is from 224.0.0.0 to 239.255.255.255.

      Configure Maximum Call Duration

      The door phone allows you to set up the call time duration in receiving the call from the calling device as the caller side might forget to hang up the intercom device. When the call time duration is reached, the door phone will terminate the call automatically.

      Navigate to the web Intercom > Basic > Max Call Time interface.

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      Note
      • Max call time of the device is also related with max call time of SIP server. If using SIP account to make a call, please pay attention to the max call time of SIP server. If the max call time of SIP server is shorter than the max call time of device, the shorter one is available.

      Maximum Dial Duration

      Maximum Dial Duration is the time limit for incoming- and/or outgoing calls on the door phone. If configured, the door phone will automatically terminate the call if no one answers the call within the preset time, whether it is incoming or outgoing.

      Navigate to the web Intercom > Basic > Max Dial Time interface.

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      Note
      • Max dial time of device is also related with max dial time of SIP server. If using SIP account to make a call, please pay attention to the max dial time of SIP server. If the max dial time of SIP server is shorter than the max dial time of device, the shorter one is available.

      Hang Up After Open Door

      This feature automatically ends the call once the door is released, allowing for the seamless reception of subsequent calls.

      Navigate to the web Intercom > Basic > Hang Up After Open Door interface.

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      Parameter Set-up:

      • Type: the door can be opened via DTMF, HTTP Command, DTMF Or HTTP, and Input, DTMF Or HTTP.

      • Timeout: the call will be automatically hang up within this value after the door is opened.

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