Device Network Configuration
To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatically from the DHCP server.
Check the network status on the web Status > Info > Network Information interface.
Set the network connection on the Network > Basic interface.
Network Mode:
DHCP: DHCP mode is the default network connection. If the DHCP mode is selected, the device will be assigned by the DHCP server with an IP address, subnet mask, default gateway, and DNS server address automatically.
Static IP: When static IP mode is selected, the IP address, subnet mask, default gateway, and DNS server address should be configured according to the network environment.
IP Address: Set up the IP address when the static IP mode is selected. To access the device’s web settings, your computer should be on the same local network as the device.
Subnet Mask: A subnet mask tells your device which IP addresses are part of your local network and which ones are not. For example, if the subnet mask is 255.255.255.0, it means that devices with similar starting IPs (like 192.168.1.x) are in the same network.
Default Gateway: The gateway is like a bridge between your device and other networks, such as the internet. Usually, it’s the IP address of your router.
Preferred/Alternative DNS Server: Domain Name System(DNS) is the overall system or network that handles the translation of domain names (like www.example.com) into IP addresses (like 192.0.2.1), which computers use to identify each other on a network. The door phone connects to the alternate DNS server when the primary one is unavailable.
You can also set up the network on the Network Setting > Admin Settings screen.
Device Local RTP Configuration
Real-time Transport Protocol(RTP) lets devices stream audio and video data over a network in real time.
To use RTP, devices need a range of ports. A port is like a channel for data on a network. By setting up RTP ports on your device and router, you can avoid network interference and improve audio and video quality.
To set it up, go to the Network > Advanced > Local RTP interface.
Starting RTP Port: Set the port value to establish the start point for the exclusive data transmission range.
Max RTP Port: Set the port value to establish the endpoint for the exclusive data transmission range.
Device Deployment in Network
To facilitate device control and management, configure Akuvox intercom devices with details such as location, operation mode, address, and extension numbers.
To set it up, go to the Network > Advanced > Connect Setting interface.
Connect Type: It is automatically set up according to the actual device connection with a specific server in the network, such as SDMC, Cloud, or None.
None: None is the default factory setting, indicating the device is not in any server type. Devices connect directly to each other or within a local area network (LAN) without relying on external servers.
Cloud: The device is connected to the SmartPlus Cloud, a cloud-based system simplifying property access management. The Cloud mode allows devices to interact intelligently with one another and the mobile SmartPlus App, backing up data daily and on different hosts. It suits projects requiring smart, flexible, and secure deployment and management.
SDMC: The device is connected to the SDMC, a management platform designed for on-premise projects. The SDMC mode manages and backs up data remotely on a local network. It also boasts many features suitable for projects requiring high privacy, lower cost, and centralized management.
Discovery Mode: When enabled, the device can be discovered by other devices in the network. When disabled, the device will be concealed and not be discovered by other devices.
Device Address: Specify the device address by entering device location information from the left to the right: Community, Building, Unit, Floor, and Room in sequence.
Device Extension: The device extension number.
Device Location: The location in which the device is installed and used.
Device Web HTTP Setting
This function manages device website access. The device supports two remote access methods: HTTP and HTTPS (encryption).
Set it up on the Network > Advanced > Web Server interface.
Protocol: HTTP and HTTPS are enabled by default.
HTTP/HTTPS Port: Specify the web server port for accessing the device web interface via HTTP/HTTPS.
NAT Setting
Network Address Translation(NAT) lets devices on a private network use a single public IP address to access the internet or other public networks. NAT saves the limited public IP addresses and hides the internal IP addresses and ports from the outside world.
To register SIP accounts on third-party servers in a Wide Area Network(WAN), you need to enable the RPort feature on the intercom devices to establish a stable connection.
To set it up, go to the Account > Advanced > NAT interface.
UDP Keep Alive Messages: If enabled, the device will send the message to the SIP server, which will recognize whether the device is online.
UDP Alive Messages Interval: Set the message-sending interval from 5-60 seconds. The default is 30 seconds.
RPort: Enable the RPort when the SIP server is in a WAN.