Logs

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Call Logs

To check calls—including dial-out, received, and missed calls—within a specific period, you can view the call log on the device's web interface. If needed, you can also export the call log from the device.

Check the call log on the web Status > Call Log interface. The logs can be exported in CSV format.

  • Call History: Four types of call history are available: All, Dialed, Received, and Missed.

  • Time: The specific time of the call logs you want to search, check, or export.

  • Name/Number: Search the call log by the name or by the SIP or IP number.

  • Save Picture Enabled: When enabled, the device will capture pictures of calls, and you can click Picture in the Action column to view the snapshot.

The supported number of door logs stored and exported varies by image resolution.

Resolution

Maximum Number of Stored Door Logs

Maximum Number of Exported Door Logs with 1.6G Export Capacity.

Null, Save Picture is disabled.

14,000

137,000

QCIF

14,000

137,000

QVGA

14,000

50,300

CIF

14,000

37,700

VGA

14,000

14,800

4CIF

10,000

10,800

720P

5,000

5,400

1080P

2,500

2,700

Door Logs

To search and review various types of door access history, simply check the door logs on the device's web interface.

Check the door log on the web Status > Access Log interface. The logs can be exported in XML or CSV format.

  • All: Three types of access logs are available: All, Success, and Failed.

  • Time: The specific time of the call logs you want to search, check, or export.

  • Name/Code: Search the door log by the name or by the PIN code.

  • Save Picture Enabled: When enabled, the device will capture pictures of door-opening, and you can click Picture in the Action column to view the snapshot.

The supported number of door logs stored and exported varies by image resolution.

Resolution

Maximum Number of Stored Door Logs

Maximum Number of Exported Door Logs with 1.6G Export Capacity.

Null, Save Picture is disabled.

14,000

137,000

QCIF

14,000

137,000

QVGA

14,000

50,300

CIF

14,000

37,700

VGA

14,000

14,800

4CIF

10,000

10,800

720P

5,000

5,400

1080P

2,500

2,700

Event Logs

The event logs record the key events such as the status change of input, relay, tamper alarm, etc. This helps track the status and changes of the device.

Check event logs on the Status > Event Log interface. The device supports up to 100,000 logs, which can be exported in CSV format.