Network Setting

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Network Status

To check the network status on the web Status > Network Information interface.

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Device Network Configuration

To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatically from the DHCP server.

Navigate to Network > Basic interface.

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Parameter Set-up:

  • DHCP: select the DHCP mode by moving the toggle switch to the right. DHCP mode is the default network connection. If the DHCP mode is turned on, then the door phone will be assigned by the DHCP server with IP address, subnet mask, default gateway and DNS server address automatically.
  • Static IP: select the static IP mode by checking off the DHCP check box. When static IP mode is selected, then the IP address, subnet mask, default gateway, and DNS servers address have to be manually configured according to your actual network environment.
  • IP Address: set up the IP Address if the static IP mode is selected.  Subnet Mask: set up the subnet Mask according to your actual network environment.
  • Default Gateway: set up the correct gateway default gateway according to the IP address of the default gateway.
  • Preferred/Alternate DNS: set up preferred or alternate DNS Server (Domain Name Server) according to your actual network environment. Preferred DNS server is the primary DNS server address while the alternate DNS server is the secondary server address and the door phone will connect to the alternate server when the primary DNS server is unavailable.

Device Deployment in Network

To facilitate device control and management, configure Akuvox intercom devices with details such as location, operation mode, address, and extension numbers.

So you can do it on web Network > Advanced > Connect Setting interface.

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Parameter Set-up:

  • Server Mode: it is automatically set up according to the actual device connection with a specific server in the network such as SDMC or Cloud and None. None is the default factory setting indicating the device is not in any server type, therefore you are allowed to choose Cloud, SMDC in discovery mode.
  • Discovery Mode: click "Enable" to turn on the discovery mode of the device so that it can be discovered by other devices in the network, and click "Disable" if you want to conceal the device so as not to be discovered by other devices.
  • Device Address: specify the device address by entering device location information from the left to the right: Community, Unit, Stair, Floor, Room in sequence.
  • Device extension: enter the device extension number for the device you installed.
  • Device Location: enter the location in which the device is installed and used.

Device Local RTP configuration

Real-time Transport Protocol(RTP) lets devices stream audio and video data over a network in real time. 

To use RTP, devices need a range of ports. A port is like a channel for data on a network. By setting up RTP ports on your device and router, you can avoid network interference and improve audio and video quality.

Path: Network > Advanced > Local RTP interface.
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Parameter Set-up:

  • Min RTP Port: enter the Port value in order to establish the start point for the exclusive data transmission range.
  • Max RTP port: enter the Port value in order to establish the end point for the exclusive data transmission range.

NAT Setting

Network Address Translation(NAT) lets devices on a private network use a single public IP address to access the internet or other public networks. NAT saves the limited public IP addresses and hides the internal IP addresses and ports from the outside world. 

To register SIP accounts on third-party servers in a Wide Area Network(WAN), you need to enable the RPort feature on the intercom devices to establish a stable connection.

To do this configuration on web Account > Advance > NAT interface.

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Parameter Set-up:

  • UDP Keep Alive Messages: if enabled, the device will send out the message to the SIP server so that the SIP server will recognize if the device is in online status.
  • UDP Alive Msg Interval: set the message sending time interval from 5-60 seconds, the default is 30 seconds.
  • RPort: enable the Rport when the SIP server is in WAN (Wide Area Network).

SNMP Setting

Simple Network Management Protocol(SNMP) is a protocol for managing IP network devices. It allows network administrators to monitor devices and receive alerts for attention-worthy conditions. SNMP provides variables describing system configuration, organized in hierarchies and described by Management Information Bases (MIBs).

To do the configuration on the web Network > Advanced > SNMP interface.

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Parameter Set-up:

  • Active: to enable or disable SNMP feature.
  • Port: to configure SNMP server’s port.
  • Trusted IP: to configure allowed SNMP server address. It could be an IP address or any valid URL domain name.

VLAN Setting

A Virtual Local Area Network (VLAN) is a logical group of nodes from the same IP domain, regardless of their physical network segment. It separates the layer 2 broadcast domain via switches or routers, sending tagged packets only to ports with matching VLAN IDs. Utilizing VLANs enhances security by limiting ARP attacks to specific hosts and improves network performance by minimizing unnecessary broadcast frames, thereby conserving bandwidth for increased efficiency.

To do the configuration on the web Network > Advanced > VLAN interface.

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Parameter Set-up:

  • Active: to enable or disable VLAN feature for designated port.
  • VID: to configure VLAN ID for designated port.
  • Priority: to select VLAN priority for designated port.

TR069 Setting

TR-069 (Technical Report 069) provides the communication between Customer-Premises Equipment (CPE) and Auto-Configuration Servers (ACS). It includes both a safe auto configuration and the control of other CPE management functions within an integrated framework. For door phones, the administrators can manage all the devices on a common TR-069 Platform. IP phones can be easily and securely configured on the TR-069 platform to make mass deployment more efficient.

To do the configuration on the web Network > Advanced > TR069 interface.

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Parameter Set-up:

  • Active: to enable or disable TR069 feature.
  • Version: to select supported TR069 version (version 1.0 or 1.1).
  • ACS/CPE: ACS is short for auto configuration servers as server side, and CPE is short for customer-premise equipment as client side devices.
  • URL: to configure URL address for ACS or CPE.
  • User Name: to configure username for ACS or CPE.
  • Password: to configure password for ACS or CPE.
  • Periodic Inform: to enable periodically inform.
  • Periodic Interval: to configure interval for periodic inform.
Note:
  • TR-069 is a technical specification entitled CPE WAN Management Protocol (CWMP). It defines an application layer protocol for remote management of end-user devices.

Device Web HTTP Setting

This function manages device website access. The device supports two remote access methods: HTTP and HTTPS (encryption).

To do this configuration on the web Network > Advanced > Web Server interface.

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Parameters Set-up:

  • HTTP Enabled: set whether HTTP access to the device web page is allowed, Enabled is allowed, Disabled is not allowed, the default is Enabled.
  • HTTPS Enabled: set whether HTTPS access to the device web page is allowed, Enabled is allowed, Disabled is not allowed, the default is Enabled.
  • HTTP Port: set up the port for HTTP access method. 80 is the default port.
  • HTTPS Port: set up the port for HTTPS access method. 443 is the default port.