Network Setting

Updated on 18 Nov 2024

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Device Network Configuration

To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatically from the DHCP server.

Check the network status on the web Status > Info > Network Information interface.

Set the network connection on the web Network > Basic interface.

DHCP: DHCP mode is the default network connection. If the DHCP mode is selected, then the door phone will be assigned by the DHCP server with IP address, subnet mask, default gateway, and DNS server address automatically.
Static IP: When static IP mode is selected, then the IP address, subnet mask, default gateway, and DNS server address have to be manually configured according to the actual network environment.
IP Address: Set up the IP address when the static IP mode is selected.
Subnet Mask: Set up the subnet mask according to the actual network environment.
Default Gateway: Set up the correct gateway according to the IP address.
Preferred/Alternate DNS Server: Set up the Domain Name Server(DNS) according to the actual network environment. The Preferred DNS Server is the primary DNS server address while the Alternate DNS Server is the secondary. The door phone connects to the alternate DNS server when the primary one is unavailable.

You can also set up the network on the Setting > Network screen.

Device Local RTP Configuration

Real-time Transport Protocol(RTP) lets devices stream audio and video data over a network in real time.

To use RTP, devices need a range of ports. A port is like a channel for data on a network. By setting up RTP ports on your device and router, you can avoid network interference and improve audio and video quality.

Set it up on the web Network > Advanced > Local RTP interface.

Starting RTP Port: Set the port value to establish the start point for the exclusive data transmission range.
Max RTP Port: Set the port value to establish the endpoint for the exclusive data transmission range.

Device Deployment in Network

To facilitate device control and management, configure Akuvox intercom devices with details such as location, operation mode, address, and extension numbers.

Set it up on the web Network > Advanced > Connect Setting interface.

Server Mode: It is automatically set up according to the actual device connection with a specific server in the network such as SDMC, Cloud, or None. None is the default factory setting indicating the device is not in any server type.
Device Location: Enter the location in which the device is installed and used to distinguish it from other devices.

NAT Setting

Network Address Translation(NAT) lets devices on a private network use a single public IP address to access the internet or other public networks. NAT saves the limited public IP addresses, and hides the internal IP addresses and ports from the outside world.

Set it up on the web Account > Advanced > NAT interface.

UDP Keep Alive Messages: If enabled, the device will send the message to the SIP server which will recognize whether the device is online.
UDP Alive Messages Interval: Set the message-sending interval from 5-60 seconds. The default is 30 seconds.
RPort: Enable the RPort when the SIP server is in a WAN.

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What's Next

Intercom Call Configuration

Table of contents

Device Network Configuration
Device Local RTP Configuration
Device Deployment in Network
NAT Setting