Network Status
Check the network status on the Status > Network Information interface.
Device Network Configuration
To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatically from the DHCP server.
To set it up, go to Network > Basic interface.
DHCP: DHCP mode is the default network connection. If the DHCP mode is selected, the device will be assigned by the DHCP server with IP address, subnet mask, default gateway, and DNS server address automatically.
Static IP: When static IP mode is selected, the IP address, subnet mask, default gateway, and DNS server address should be configured according to the network environment.
IP Address: Set up the IP address when the static IP mode is selected.
Subnet Mask: Set up the subnet mask according to the actual network environment.
Default Gateway: Set up the correct gateway according to the IP address.
LAN DNS1/2: Set up the preferred or alternate Domain Name Server(DNS) server according to the actual network environment. The preferred DNS server is the primary server while the alternate DNS server is the secondary one. The secondary server is for backup.
Device Deployment in Network
To facilitate device control and management, configure Akuvox intercom devices with details such as location, operation mode, address, and extension numbers.
To set it up, navigate to the web Network > Advanced > Connect Setting interface.
Server Type: It is automatically set up according to the device connection with a specific server in the network such as SDMC, Cloud, or None. None is the default factory setting indicating the device is not in any server type.
Discovery Mode: When enabled, the device can be discovered by other devices in the network. When disabled, the device will be concealed and not be discovered by other devices.
Device Address: Specify the device address by entering device location information from the left to the right: Community, Building, Unit, Floor, and Room in sequence.
Device Extension: The device extension number.
Device Location: The location in which the device is installed and used.
Device Local RTP
Real-time Transport Protocol(RTP) lets devices stream audio and video data over a network in real time.
To use RTP, devices need a range of ports. A port is like a channel for data on a network. By setting up RTP ports on your device and router, you can avoid network interference and improve audio and video quality.
To set it up, go to the Network > Advanced interface.
Min RTP Port: The port value for establishing the start point for the exclusive data transmission range.
Max RTP Port: The port value for establishing the endpoint for the exclusive data transmission range.
SNMP Setting
Simple Network Management Protocol(SNMP) is a protocol for managing IP network devices. It allows network administrators to monitor devices and receive alerts for attention-worthy conditions. SNMP provides variables describing system configuration, organized in hierarchies and described by Management Information Bases (MIBs).
To set it up, go to the Network > Advanced > SNMP interface.
Port: The SNMP server’s port.
Trusted IP: The allowed SNMP server address. It can be an IP address or any valid URL domain name.
VLAN Setting
A Virtual Local Area Network (VLAN) is a logical group of nodes from the same IP domain, regardless of their physical network segment. It separates the layer 2 broadcast domain via switches or routers, sending tagged packets only to ports with matching VLAN IDs. Utilizing VLANs enhances security by limiting ARP attacks to specific hosts and improves network performance by minimizing unnecessary broadcast frames, thereby conserving bandwidth for increased efficiency.
To set it up, go to the Network > Advanced > VLAN interface.
VID: The VLAN ID for the designated port.
Priority: The VLAN priority for the designated port.
TR069 Setting
TR-069 (Technical Report 069) provides the communication between Customer-Premises Equipment (CPE) and Auto-Configuration Servers (ACS). It includes both a safe auto configuration and the control of other CPE management functions within an integrated framework. For door phones, the administrators can manage all the devices on a common TR-069 Platform. IP phones can be easily and securely configured on the TR-069 platform to make mass deployment more efficient.
To set it up, go to the Network > Advanced > TR069 interface.
Version: Select the supported TR069 version (version 1.0 or 1.1).
ACS/CPE URL: The URL address for ACS or CPE. ACS is short for auto-configuration servers on the server side, and CPE is short for customer-premise equipment as client-side devices.
Periodic Interval: The interval for periodic notifications.
Device Web HTTP Setting
This function manages device website access. The device supports two remote access methods: HTTP and HTTPS (encryption).
To set it up, go to the Network > Advanced > Web Server interface.
HTTP Port: The port for the HTTP access method. 80 is the default port.
NAT Setting
Network Address Translation(NAT) lets devices on a private network use a single public IP address to access the internet or other public networks. NAT saves the limited public IP addresses and hides the internal IP addresses and ports from the outside world.
To register SIP accounts on third-party servers in a Wide Area Network(WAN), you need to enable the RPort feature on the intercom devices to establish a stable connection.
To set up NAT, navigate to the Account > Basic > NAT interface.
Stun Server IP: Set the SIP server address in the Wide Area Network(WAN).
Port: Set the SIP server port.
UDP Keep Alive Messages: If enabled, the device will send out the message to the SIP server so that the SIP server will recognize if the device is in online status.
UDP Alive Messages Interval: The message-sending time interval ranges from 5 to 60 seconds. The default is 30 seconds.
RPort: Enable the RPort when the SIP server is in WAN.