Volume and Tone

Volume Configuration

On the Web

Set up volumes on the Device > Audio interface.

• Mic Volume: The default is 60.

• Speaker Volume: The default is 8.

• Keypad Volume: The icon tapping sound. The default is 7.

• Tamper Alarm Volume: Set the volume when the tamper alarm is triggered. The default is 8.

• Prompt Volume: Include door-opening prompts, instruction tones, and ringback. The default is 8.

In addition, you can set up call volume on the Intercom > Call Feature > Others interface. When it is enabled, users can adjust the volume when they are on calls.

On the Device

Set up the volumes on the Setting > Volume screen.

• Speaker Volume: The default is 8.

• Prompt Volume: Include door-opening prompts, instruction tones, and ringback. The default is 8.

• Keypad Volume: The icon tapping sound. The default is 8.

Door-opening Tones

You can enable or disable various types of door-opening tones on the web Device > Audio > Tone Setting interface.

• Open Door Outside Tone: The relay-triggered tone. The door-opening tone can be heard when users open doors by the device-supported access methods except for the exit button.

• Open Door Inside Tone: The input-triggered tone. The door-opening tone can be heard when users open doors by pressing an exit button.

• Open Door Failed Tone: The door-opening failure tone.

• Break-in Alarm: The tone can be heard when the break-in alarm is triggered. Click here to view how to set up the break-in intrusion alert.

• Alarm Door Opened: The tone is heard when the door-opening time exceeds a limit. The time limit can be set on the Access Control > Input interface.

Guiding Tone Of Contact List

You can select the guiding tone that sounds when users press Contacts on the device.

To set it up, go to the Device > Audio > Guiding Tone of Contact List interface.

• Buildings: The tone is “To search, please enter the name or number. Or just slide down to search.”

• Apartments: The tone is “To search, please enter the name or apartment number. Or just slide down to search.”

Upload Tones

You can upload various types of tones on the Device > Import/Export > Upload Tone interface. The file should be in .wav format.

• Click Select File to choose the file from your driver and click Import to upload it.

• Click Reset to remove the file.

Visitor-friendly Mode

This feature decides whether to give auditory or visual prompts when recognition fails.

Set it up on the Device > Audio > Visitor-friendly Mode interface.

• Face: When enabled, no prompts are given when facial recognition fails.

• QR Code: When enabled, no prompts are given when scanning QR codes fails.