Integration with Third-party Cameras

Akuvox SmartPlus Cloud supports integration with third-party cameras. Users can monitor through the third-party cameras and switch the video streams between Akuvox door phones and third-party devices. This expands their monitoring perspectives.

The following brands are supported.

Watch the Video Guide

Prefer a visual walkthrough?

Watch: [Video]Akuvox Integration with Third-Party Cameras

For Installers

Log in to the SmartPlus Cloud platform with an installer account.

Single-Family House Projects

1. Go to the Single-Family House site.

2. Click of the desired user.

3. Click Third-Party Devices and Camera. Click New on the right.

4. Name the device and enter its RTSP Address in formats such as rtsp://ip:port or rtsp://domain:port. Please confirm the URL format with the camera manufacturer.

Note

• If the RTSP address uses a local network IP address (for example 192.168.x.x), the mobile phone running the SmartPlus App must be connected to the same LAN as the camera to view the stream.

• If the phone uses mobile data or another network, the video stream will not be accessible.

• To allow remote viewing, configure the RTSP address using the public IP address of the camera.

5. Enter the User Name and Password for authentication provided by the camera manufacturer.

6. You can set whether users can view the monitoring stream through their indoor monitors and SmartPlus Apps.

   If Yes, specify the channels.

7. You can link the camera to a door phone or an access control terminal by clicking Link Device. This affects how end users view the camera’s video stream.

Note

• All indoor monitors support viewing third-party cameras’ live streams.

• ONLY the following models and specific firmware versions or higher support linking to third-party cameras.

Model	Firmware Version	Model	Firmware Version
X915 V1	915.30.10.110	X910	2910.30.11.28
X915 V2	2915.30.10.106	R29	29.30.3.217
X912	912.30.11.29	R28 V2	228.30.10.135
X916	916.30.10.204	R25A	25.30.10.22
R25K	25.30.10.117	R20 V5.0	320.30.4.10
S539	539.30.10.114	S535	535.30.10.233
S532	532.30.1.19	A08	108.30.11.16
E18	18.30.10.236	E16 V2	216.30.11.3
E12 V2	312.30.10.237

8. Click Submit to save the settings.

Community Projects

1. Go to the target community and navigate to the area where the camera is installed.

2. Click Third-Party Devices and click Camera.

3. Click New on the right.

You can view the monitoring streams with SmartPlus Apps and/or indoor monitors.

On the SmartPlus App

• When the camera is NOT linked to a door phone, tap Monitor directly on the home page.

• When the camera is linked to a door phone, it will not be displayed on the home page. Tap Monitor of the linked door phone and switch to the camera’s video stream.

• When the camera is NOT linked to a door phone or an access control terminal, tap Monitor on the home screen and tap the Add icon.

  You can see the camera name in the list. Tap it to display the live stream.

• When the camera is linked to a door phone or an access control terminal, it will not display on the monitoring device list.

  • The camera’s live stream can be viewed in a small window while monitoring the device’s feed, as well as during a call or call preview.

  • To enlarge the camera’s stream, simply tap the small screen in the upper right corner.

Note

If the camera is linked to an access control termial without a built-in camera, the terminal’s name will still be displayed on the monitor list, but the video stream shown will be from the third-party camera.