Set Device's Web Password via One-time Password

Akuvox devices’ web passwords are used to access their web settings. You can reset the password using a one-time password generated on the SmartPlus Cloud.

Note

• The device should be connected to the SmartPlus Cloud.

• The device MAC address should be added to the MAC library of your distributor account.

• The following models with specific firmware versions or higher support this feature:

  E16 V2.0: 216.30.10.109	E18: 218.30.10.209
  R29: 29.30.10.137	R20 V5.0: 320.30.10.133
  S539: 539.30.10.216	X912: 912.30.11.29
  X915 V2.0: 2915.30.10.208	X916: 916.30.10.210
  C313 V2.0: 213.30.13.113	C313 V3.0: 313.30.12.114
  C316: 316.30.12.802	C319: 119.30.12.703
  IT88: 88.30.12.701	S560: 560.30.11.101
  S562: 562.30.12.15	S563: 563.30.12.802
  S565: 565.30.10.71	S567: 567.30.12.802
  X933: 933.30.12.802	A05V2: 205.30.10.104
  A03: 103.30.10.111	S532: 532.30.10.117
  A094: 92.30.10.106	S535: 535.30.10.236

Watch the Video Guide

Prefer a visual walkthrough?

Watch: [Distributor]Use One-Time Password to Reset Device Web Password

Configuration

This article takes X915 V2 as an example.

1. Access the device’s web login interface by entering its IP in a browser.

2. Click Forget Password and click Request for one-time password.

3. Copy the Verification Code.

4. Log in to the SmartPlus Cloud platform with a distributor account.

5. Select Project Device(Communities and Offices) or Personal Device(Single-family projects) on the left column.

6. Click One-time Password on the right.

7. Paste the Verification Code and click Generate.

8. Copy the one-time password.

9. Enter the username “admin” and paste the one-time password on the device’s login interface.

10. Click Login. The new password setup window will pop up.