Steps to Enter Device Web Interface
  • 22 Mar 2024
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Steps to Enter Device Web Interface

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Article Summary

Power up Devices and Connect Network

Check IP Address of Akuvox Door Phones

IP address(es) can be obtained on Akuvox door phones. With the IP address, you can log into the device web interface for configuration, troubleshooting, and more.

Devices with Numerical Keys or Touch Screens

Check the IP address on the system information screen.

No.

Model

Process

1

S539/X915/X916/R29

1. On the dial interface, enter 9999 and press the Dial icon.

2. Enter 3888 and press OK to enter the system settings screen.

3. Press System Info.

4. For S539 and X915, press Network on the system info page.

2

R27/R28/S532

1. Press ✳2396# on the keypad to enter the administrator page.

2. Press 1 on the keypad.

3

E16/E18

1. Keep pressing on a random place on the device's initial screen for about five seconds.

2. Enter admin, the default system PIN code.

4

X912

1. Press the Key icon on the screen or the keypad.

2. Enter 2396, the default system PIN code.

3. Press the Dial icon on the keypad.

Devices without Numerical Keys or Touch Screens

Check IP address through automatic IP announcement.

No.

Model

Process

1

R20A/E11/E12

Hold the Call button for several seconds until the status LED turns blue.

2

E21/DB01

Hold the push button for about five seconds.

3

R20K

Press ✳3258✳.

4

R20B

Hold the first push button for about five seconds.

5

E20S

Power on and connect the device to the network.

Note         

You can also obtain the device's IP address using the Akuvox IP scanner.

Download IP scanner:
https://knowledge.akuvox.com/docs/akuvox-ip-scanner?highlight=IP

Check IP Address of Akuvox Indoor Monitors

IP address(es) can be obtained on Akuvox indoor monitors. With the IP address, you can log into the device web interface for configuration, troubleshooting, and more.

The routes may vary by model.

In this part, C313 is taken as an example.

Model

Routes

C313

More > Status > Network

C315

More > System Info > Network

C319/S567/S563/S562/IT88/IT83/X933

Settings > System Info > Network

S565

More > Settings > System Info > Network

Exception

To check the IP address of S560, press the # key for about 5 seconds and the device will automatically broadcast its IP address.

  1. To enter the system information screen, press More and then Status.

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  1. To check the IP address, press Network.

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Note   

You can also obtain the device's IP address using the Akuvox IP scanner.

Download IP scanner:
https://knowledge.akuvox.com/docs/akuvox-ip-scanner?highlight=IP

Check IP Address of Access Control Terminals

Model

Process

A01/A02/A03/A08

Press the Reset button on the device's back.

The device will announce the IP address automatically.

A05/A094

By IP scanner.

Obtain IP Address via IP Scanner

IP scanner allows you to search the device IP address(es) and to perform targeted device reboot, reset, network setting, etc.

Note

  • Windows 7 operating system (64 bits) or above.

  • Turn off the firewall on your personal computer.

Installation

1. Decompress the rar. file downloaded.
2. Double-click on the setup.exe file.

3. Go through the installation process.

a. Click Next to start the installation.

b. Check to accept the terms of the license agreement, and click Next.

Screenshot 2023-08-15 1059161.png

c. Enter User Name and Company Name, and click Next.

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d. Click Finish to install the IP scanner successfully. The software icon will appear on the desktop.

Screenshot 2023-08-15 1101121.png

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Obtain IP Address

Note     

To obtain the device IP address, your personal computer should be in the same LAN as the device.

  • When there are only a few devices, check the desired device IP directly on the home page.

    Click Refresh to update the changes when the device information does not show up.

  • When there are many devices, click Search after entering the specific MAC Address, Model, Room Number, or Firmware Version in the search box.

Additional Features

Apart from checking IP address(es), you can export device information and perform targeted device network settings and web interface access, reboot, and reset.

  • Export device information in CSV. file by clicking on Export.

  • To enter the setting page by clicking on the desired IP address for the following advanced features.

Note

Before applying the following changes, enter the User Name and Password. The default is admin.

  • Change network setting

  • Reboot

  • Reset

  • Change network settings by enabling or disabling DHCP and then clicking on Update.

Screenshot 2023-08-15 1141231.png

  • Reboot the device by clicking on Reboot.

  • Reset the device by clicking on Reset.

Screenshot 2023-08-15 1141233.png

  • Access the device web interface by clicking on Browser.

Log into Device Web Interface

Enter the device IP address in a browser, and you can log into the device web interface for configuration, troubleshooting, and more.

  • To check the IP address of different door phones, please refer to:

Check IP Address of Akuvox Door Phones

  • To check the IP address of different indoor monitors, please refer to:

Check IP Address of Akuvox Indoor Monitors

Fill in the username and password to log in. The default is admin.
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Note      
See how to reset the device if you forget the password: Reset Password


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