Set up Relay Schedule

Installers and property managers can set up a relay schedule that keeps a specific door open at a certain time.

Compatible models and versions(or higher):

Model	Version	Model	Version
S539	539.30.10.213	S535	535.30.10.233
S532	532.30.10.228	X916	916.30.10.210
X915 V2	2915.30.10.202	X912	912.30.11.49
X910	2910.30.10.240	R29	29.30.10.139
R28 V2	228.30.10.135	R25A	25.30.10.22
R25K	25.30.10.117	R20 V5.0	320.30.10.246
E12	312.30.11.18	E16 V2	216.30.10.106
E18	18.30.10.236	A01/A02	101.30.10.33
A03	103.30.10.111	A05 V2	205.30.10.104
A08	108.30.1.16	A094	92.30.10.112
A095	95.30.10.110

Set up Devices in Old Offices/Communities

PMs can set up the relay schedule for old offices(created before Oct.15, 2024) and communities.

On the SmartPlus Platform

1. Log in to the SmartPlus Cloud platform with your account.

2. Go to the Devices module and click to enter the device editing page.

3. Enable Hold Open During Scheduled Time.

4. Select the schedule and move it from the left to the right box by clicking Add.

Tip

You can create a schedule on the Access Group module. Click here to view the details.

5. Click Submit to save the settings.

On the SmartPlus App

Note

The SmartPlus App with the version 7.10.0003(Android)/7.10.3(iOS) or higher supports setting doors to be open during scheduled time.

1. Log in to the SmartPlus App with the property manager account.

2. Tap Me > Settings > Advanced Settings.

3. Enable Hold Open During Scheduled Time.

4. Tap Unlock of the target door and tap Hold Open.

5. Tap in the upper right corner.

6. Select the relay to be kept activated and select a schedule. You can click +New Schedule to create a new one.

7. Click Submit

After configuration, the device will keep the relay open within the schedule.

You can tap Unlock > Hold Open > The Specific Relay > End Hold Open to close the relay.

Check Relay Status

You can check whether the setting is effective by the relay status on the device’s web interface. Take R29 as an example.

1. Use the device IP to log into its web interface. The default username and password are both admin.

2. Go to Access Control > Relay interface.
   You can see that Relay A's status is High while the other relays' status is low, indicating that Relay A is open and Relay B and C are closed.