Set up Relay Schedule

Installers and property managers can set up a relay schedule that keeps a specific relay open at a certain time.

Note

• Installers can only set up a relay schedule for devices in new office projects created upon SmartPlus Cloud version 7.0.0.

• The following devices with specific firmware versions or higher support the relay schedule feature:

  • S539: 539.30.10.213

  • S532: 532.30.10.228

  • X915 V2: 2915.30.10.202

  • X912: 912.30.11.49

  • R29: 29.30.10.139

  • R28 V2: 228.30.10.135

  • R20 V5.0: 320.30.10.230

  • E16 V2: 216.30.10.106

  • A01/A02: 101.30.10.33

  • A03: 103.30.10.111

  • A05 V2: 205.30.10.104

  • A08: 108.30.1.16

  • A094: 92.30.10.112

Set up Devices in New Offices

Installers and property managers can both set up the relay schedule for devices in new offices.

1. Log into the SmartPlus Cloud platform with an installer or a property manager account.

2. For installers, tap Offices on the Dashboard and navigate to the new office project by clicking .

3. Go to the Devices module and click.

4. Click Door and enable Always Open during Scheduled Time.

5. Select the schedule and move it from the left to the right box by clicking Add.

Tip

You can create a schedule on the Access Group module. Click here to view the details.

6. Click Submit to save the settings.

Set up Devices in Old Offices/Communities

On the SmartPlus Platform

1. Log into the SmartPlus Cloud platform with a property manager account.

2. Go to the Devices module and click to enter the device editing page.

3. Enable Relay Schedule.

4. Select the schedule and move it from the left to the right box by clicking Add.

Tip

You can create a schedule on the Access Group module. Click here to view the details.

5. Click Submit to save the settings.

On the SmartPlus App

Note

• The SmartPlus App with the version 7.10.0003(Android)/7.10.3(iOS) or higher supports setting doors to be open during scheduled time.

• R20 currently does not support setting relay schedule on the SmartPlus App.

1. Log into the SmartPlus App with the property manager account.

2. Tap Me > Settings > Advanced Settings.

3. Enable Hold Open During Scheduled Time.

4. Tap Unlock of the target door and tap Hold Open.

5. Tap in the upper right corner.

6. Select the relay to be kept activated and select a schedule. You can click +New Schedule to create a new one.

7. Click Submit

After configuration, the device will keep the relay open within the schedule.

You can tap Unlock > Hold Open > The Specific Relay > End Hold Open to close the relay.

Check Relay Status

You can check whether the setting is effective by the relay status on the device’s web interface. Take R29 as an example.

1. Use the device IP to log into its web interface. The default username and password are both admin.

2. Go to Intercom > Relay interface.
   You can see that Relay A's status is High while the other relays' status is low, indicating that Relay A is open and Relay B and C are closed.