Akuvox E13 Door Phone Administrator Guide

Thank you for choosing the Akuvox E13 door phone. This manual is intended for administrators who need to properly configure the door phone. It applies to the firmware version 13.30.10.8 and provides all the configurations for the features of the E1...

The security provided by controlling access to users’ buildings, and verifying identities verbally and visually, is invaluable. Akuvox E13 series door phones, SIP-compliant, can connect with Akuvox indoor monitors for remote access control and monit...

Status: This section gives you basic information such as product information, network information, account information, etc. Account: This section concerns the SIP account, SIP server, proxy server, transport protocol type, audio & vide...

Obtain Device IP Address Check the device IP address by holding the push button. You can set up the IP announcement loop times on the Device > Audio interface. Expiration(After Reboot)(Sec): Set the time limit within which users shou...

Language Switch the device's web language on the Setting > Time/Lang > Web Language interface. The device supports English and Turkish. English is the default option. Time The time settings on the web interface allow you to configu...

LED Light Setting LED fill light is mainly designed to reinforce the light at night or in a dark environment. Set it up on the Device > LED Setting > LED Fill Light interface. Mode: Auto turns on the LED light automatically....

Volume and tone configuration include various volume controls. Moreover, you can upload tones to enrich the user experience. Volumes To set up volumes, go to the web Device > Audio interface. Volume Level : Set the overall volume. Le...

Network Status Check the network status on the web Status > Network Information interface. Device Network Configuration To ensure normal functioning, make sure that the device has its IP address set correctly or obtained automatically ...

IP Call Configuration An IP call is a direct call between two intercom devices using their IP addresses, without a server or a PBX. IP calls work when the devices are on the same network. Enable Direct IP on the Intercom > Basic > Direct ...

Call Auto-answer Auto-answer feature allows the device to automatically pick up incoming calls without any manual intervention. You can also customize this feature by setting the time duration for auto-answering and choosing the communication mode...

Audio Codec The door phone supports three types of codec(PCMU, PCMA, and G722) for encoding and decoding the audio data during the call session. Each codec varies in terms of sound quality. You can select the specific codec with different bandwidth...

The door phone can store up to 1000 contacts, giving access permission to indoor monitors or other devices. You can search, create, edit, and delete the contacts in the allowlist. Set it up on the Access Control > Access Allowlist interface. ...

Relay Switch Setting A local relay is an external unit that is physically nearby and directly connected to the intercom device. It allows the intercom system to trigger actions, such as unlocking a door, based on user input or authorization. You...

Configure Door Access Schedule A door access schedule lets you decide who can open the door and when. It applies to both individuals and groups, ensuring that users within the schedule can only open the door using the authorized method during desi...

Unlock by RF Cards The RF card should be assigned to a particular user for door opening. When adding a user, you can also customize settings such as defining the door access schedule to determine when the code is valid and specifying which re...

MJPEG Image Capturing You can take a monitoring image in MJPEG format with the device. You can set up the MJPEG authorization mode and video parameters. To set it up, navigate to Surveillance > RTSP > Basic interface. MJPEG Author...

Tamper Alarm Setting The tamper alarm function prevents anyone from removing the devices without permission. It does this by setting off the tamper alarm and making calls to a designated location when the device detects a change in its gravity val...

Call Logs To check calls—including dial-out, received, and missed calls—within a specific period, you can view the call log on the device's web interface. If needed, you can also export the call log from the device. Go to the Intercom > Call...

System Log System logs can be used for debugging purposes. To set it up, navigate to the web Upgrade > Diagnose > System Log interface. Log Level: Select log levels from 1 to 7 levels. You will be instructed by Akuvox technic...

You can import or export encrypted configuration files to your Local PC. Export the file on the Upgrade > Diagnose > Others interface

Upgrade the device on the Upgrade > Basic interface. Click Choose File to upload the firmware. Note The upgrade files should be in .rom format.

You can configure and upgrade the device through the web interface using one-time or scheduled auto-provisioning with configuration files. This eliminates the need to set up configurations manually, saving you time and effort. Provisioning Princi...

Integration via Wiegand The device can be integrated with third-party devices via Wiegand. Set it up on the Access Control > Card Setting > Wiegand interface. Wiegand Display Mode : Select the Wiegand card code format from the pro...

Lift Control The door phones can be connected to the Akuvox lift controller for the lift control. Users can summon the lift to go down to the ground floor when they are granted access through various types of access methods on the door phone. Se...

You can modify the device web password for both the administrator account and the user account. To set it up, go to Security > Basic > Web Password Modify interface. Click Change Password to modify the password. To enable or d...

Reboot If you want to restart the device system, you can operate it on the device web. Moreover, you can set up a schedule for the device to be restarted. Navigate to the Upgrade > Basic interface. To set up the schedule, go to the Upgra...