This guide is a step-by-step configuration manual for the Akuvox SmartPlus Cloud Smart Parking feature, exclusively for property managers(PMs).
It covers the entire operational workflow, including feature activation, parking lot creation, rule configuration, vehicle/gate management, with clear definitions of all configuration rules, operation details, validation logic, and exception handling.
Note
Smart Parking is a premium paid feature. It must be activated by your installer before you can configure it on the platform.
This feature is available in all regions. In Korea, it is currently limited to selected distributors. Other Korean distributors can contact Akuvox to request access.
Compatible models and versions(or higher)
Model
Version
Model
Version
R29
29.30.10.404
R28 V2
228.30.10.231
R25
25.30.10.117
R20
320.30.11.30
X916
916.30.10.346
X915 V2
2915.30.10.420
X912
912.30.11.107
X910
2910.30.11.28
E18
18.30.10.247
E16 V2
216.30.10.208
A08
108.30.11.8
A01/A02
101.30.10.206
A03
103.30.10.204
A094
92.30.10.205
A095
95.30.10.110
S539
539.30.10.403
Vehicle Recognition Methods
Akuvox offers two main ways to identify vehicles and open gates.
Method 1: Use a third-party LPR(License Plate Recognition) camera to recognize the license plate of the vehicle.
Method 2: Use the Akuvox long-range card reader ACR-CPR12 to recognize the UHF card attached to the vehicle's windshield.
Please check which method is used in your project. If Method 2 is used, you need to enter both the license plate number and the UHF card number when managing vehicles. If Method 1 is used, only the license plate number is required.
Core Feature Overview
Smart Parking enables community vehicle access control, parking resource management, and operational data monitoring, with core capabilities including:
Automatic Vehicle Access: Supports license plate recognition via third-party LPR cameras and UHF card recognition via Akuvox ACR-CPR12 card readers.
Comprehensive Parking Lot Management: Create/edit parking lots, configure parking spaces, associate gate barriers, and manually mark vehicle exits.
Customizable Rules: Visitor parking duration/charging, U-turn restrictions, emergency vehicle access, and scheduled automatic access.
Vehicle Control: Add long-term/temporary vehicles, manage blocklist, record resident violations, and query access logs.
Data-driven Operations: Parking statistics, log export, automatic fee calculation, and real-time monitoring of visitor parking duration usage.
Vehicle Recognition Priority: If both a license plate and a UHF card are configured for a single vehicle, the platform will only send the UHF card code to the door phone, and the device will prioritize UHF card recognition. The system will automatically switch to license plate recognition after the UHF card configuration is deleted.
Overall Configuration Workflow
You may follow this order to avoid functional abnormalities.
Create parking lot → Configure basic rules (visitor/U-turn/emergency/scheduled access) → Gate Management (associate devices) → Vehicle Management (add long-term/temporary vehicles) → Daily operations (log viewing/violation recording/blocklist management)
Smart Parking System Overview
The System Overview section provides you with a quick summary of the parking system status. It helps you understand the overall parking usage, vehicle activity, and exceptions without opening multiple pages.
From this section, you can also use shortcut buttons to quickly add parking resources or manage vehicles.
Module 1: Create a Parking Lot
Log in to the SmartPlus Cloud platform with your PM account.
Click Smart Parking > Parking Lot in the left menu.
Click New on the right to create a new parking lot.
Name the parking lot.
[Optional]Upload the Parking Lot Logo. Requirements are a square image, ≥200x200px, supported formats: JPG/JPEG/PNG/BMP.
Select the Door Mode:
Single Door: The system automatically identifies the first vehicle recognition as Entry and the second as Exit.
Multiple Doors: Define which door is the entry and which is the exit.
[Optional]Configure Parking Spaces(0~65535). This determines the maximum number of vehicles allowed in a parking lot at the same time.
[Optional]Set whether to allow for vehicle entry when the parking lot is full. The default is No, which means that when the vehicle count reaches the limit, new vehicles cannot enter.
Click Submit.
After creating the parking lot, you can view the number of parked vehicles.
Click
to delete it.Click
to view more details and modify the settings.
Module 2: Mark Vehicles Exited Manually
Manually mark the exit of vehicles for special scenarios (e.g., LPR camera recognition failure, vehicle manual exit), to ensure the accuracy of the platform’s parking space count and access records.
Click Smart Parking > Parking Lot.
Click
of the target parking lot.
Click
in the Actions column to manually mark that the vehicle has left the parking lot.
Module 3: View Vehicle Logs
Click Smart Parking > Parking Lot.
Click
of the target parking lot.Click Vehicle Log, where you can:
Check the vehicle entry/exit time and parking duration.
Click Import to upload vehicles already in the parking lot.
Click Export to download logs.
The import template:
Module 4: Visitor Parking Time Management
Visitor Parking Time defines how long visitor vehicles can park for free.
Why configure it:
Control visitor parking duration
Prevent long-term visitor parking abuse
Support automatic overtime charging
Improve parking turnover
Enable Visitor Free Parking Time
Click Smart Parking > Setting.
Enable the feature.
Configure the Visitor Free Parking Time per Apartment(minutes per month)(0~65535 minutes) and Overtime Charging Rate(fee per minute).
Submit the setting.
After the configuration, apartment visitor parking statistics become visible. Visitor overtime fees can be calculated automatically.
Apartment Visitor Parking Configuration
You can define visitor parking time per apartment.
Click Apartments.
Click
of a specific apartment, or make a bulk configuration by checking apartments and clicking Batch Edit. Choose Follow Project Settings(Configured on the Smart Parking > Settings interface) or Custom.
If Custom is selected, specify the Visitor Free Parking Time(0~65535 minutes) for the apartment.
Submit the setting.
View Visitor Free Parking Time Usage
You can check the used/total visitor parking time on the Smart Parking > Apartment Management interface.
This section is available ONLY when the Visitor Free Parking Time feature is enabled.
You can click 
to view the parking time using details, and click 
to modify the parking time.
Related Documentation
For detailed operation steps of visitor vehicle access, please refer to: Configure Visitor Vehicle Access to the Parking Lot.
Module 5: U-Turn Restrictions
This defines how long a vehicle can stay before exiting without being considered parked.
Example:
If grace period = 30 minutes:
Vehicle exits within 30 minutes → treated as a U-turn
Vehicle exits after 30 minutes → counted as parking
Click Smart Parking > Setting.
Configure the Grace Period Duration(0~65535). Setting it to 0 means no restrictions.
Configure the Blocklist Enforcement Threshold. This defines how many U-turn violations are allowed before restriction. For example, if it is set to 5, upon the 6th violation, the vehicle will be blocklisted.
Submit the setting.
Module 6: Emergency Vehicle Access Rules
Emergency Vehicle Rules allow specific vehicles to enter at any time.
This ensures emergency access, avoids manual intervention, and improves safety response.
Click Smart Parking > Setting.
Click New in the Emergency Vehicle Access Rules section.
Enter the Rule Name.
Enter the Prefix and/or Suffix of the license plate.
Only Prefix → match prefix to enter
Only Suffix → match suffix to enter
Both → match both to enter
Enter the rule description as needed.
Submit the setting.
Note
Emergency vehicles override blocklist restrictions.
Up to 20 rules supported.
After creating the rule, you can toggle the switch to enable/disable it, click Edit to modify it, and Delete to remove it.
Module 7: Auto Access Rules
Auto Access Rules allow automatic access for all vehicles during specific periods.
Click Smart Parking > Setting.
Click New in the Auto Access Rule section.
Enter the Configuration Name.
Specify the auto access time.
Enter the rule description as needed.
Submit the setting.
Note
Up to 20 rules supported.
After creating the rule, you can toggle the switch to enable/disable it, click Edit to modify it, and Delete to remove it.
Module 8: Gate Management
Gate Management is used to display entry/exit gate information for parking lots.
Click Smart Parking > Parking Lot > Gate Management > New.
Enter a unique Gate Number to distinguish the gate from others.
Choose the parking lot.
Enter the Gate Name, e.g., Exit Gate.
Select the Entrance/Exit Name from the list.
Associate the required equipment.
If Camera and/or Display Screen is checked, specify the device number.
Submit the setting.
After creating a gate, click
to modify the settings and 
to remove it.
Module 9: Vehicle Management
You can add vehicles, view entry records, configure monthly parking fees, and add remarks.
Add Vehicles
Click Smart Parking > Vehicle > New.
Select the building, apartment, and resident.
Configure the license plate and UHF card.
License Plate: Enter the number that the third-party LPR camera identifies.
UHF Card: Enter the card code that the Akuvox device ACR-CRP12 identifies.
If both are filled, the cloud will ONLY issue the UHF card code to the door phone.
Configure Long-term Vehicle. It is enabled by default. If disabled, set a period when the vehicle can enter and exit the parking lot.
Set the Monthly Fee for the resident.
Add remarks as needed.
Submit the setting.
After adding the vehicle, you can click 
to view its entry/exit logs, click 
to modify the setting, and 
to remove the vehicle.
Blocklist Management
Blocklisted vehicles can exit, but CANNOT enter the parking lot.
To blocklist a vehicle manually, click Smart Parking > Vehicle > Blocklist > New.
Enter the license plate.
Enter the reason as needed.
Submit the setting.
After adding the vehicle to the blocklist, it will display in the list.
To unblock, click 
to remove it from the blocklist. Its Current Status will change to Removed, and the vehicle can enter the parking lot.
Note
In the following case, even if the vehicle is in the blocklist, it can still enter.
It was blocklisted only due to the U-turn timeout, and the number of U-turn violations was ≤ the configured threshold.
Resident Violation Management
You can record resident vehicle violations and send notifications to the resident’s SmartPlus App.
Click Smart Parking > Vehicle > Resident Violations > New.
Select the building, apartment, resident, and license plate.
Enter the reason as needed.
Submit the setting.
The resident will receive the notification.
