Security

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Tamper Alarm

The tamper alarm function prevents anyone from removing the device without permission. Akuvox devices support two types of tamper proof: gravity detection and button status detection.

Click here to view which type is supported by the device and learn the function details.

Set it up on the System > Security > Tamper Alarm interface.

  • Gravity Sensor Threshold: Set the threshold for gravity sensory sensitivity. The lower the value is, the higher the sensitivity will be. The gravity sensor value is 32 by default.

  • Trigger Options: Select what can be triggered when the gravity sensor is triggered.

You can also set up the tamper alarm on the Setting > Tamper Alarm screen.

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Disarm Setting

When the tamper alarm is triggered, you can enter the disarm code to clear the alarm.

Set it up on the System > Security > Disarm Setting interface.

Lock Security

The door phone can work with other door locks and sensors to keep the lock secure. It will sound the alarm to alert users if the door sensor finds the door open or not fully closed.

Set it up on the Setting > Lock for the setting.

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  • Lock Type:

    • Positive: The lock unlocks when power is ON and locks when power is OFF. Suitable for scenarios where the door should remain locked during a power outage.

    • Negative: The lock unlocks when power is OFF and locks when power is ON. Commonly used in places like fire escapes or emergency exits, ensuring that the door opens automatically during a power outage, allowing people to evacuate safely.

  • Lock Delay: Select door unlock delay time after users are granted door access. The delay time range is from 0-10 seconds.

  • Magnetism Type:

    • OFF: Disable the door sensor and alarm.

    • ON_ALARM: The positive lock is used.

    • OFF_ALARM: The negative lock is used.

  • Magnetism Delay: Select the alarm delay time after its being triggered. The delay range is from 10-120 seconds.

Client Certificate Setting

Certificates ensure communication integrity and privacy. To use the SSL protocol, you need to upload the right certificates for verification.

Web Server Certificate

It is a certificate sent to the client for authentication when the client requests an SSL connection with the Akuvox door phone. Please upload the certificates in accepted formats.

Upload the Web Server certificate on the device web  System > Certificate > Web Server Certificate interface.

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Client Certificate

This certificate verifies the server to the Akuvox door phone when they want to connect using SSL. The door phone verifies the server's certificate against its client certificate list.

Upload and configure client certificates on the System > Certificate > Client Certificate interface.

  • Index: Select the desired value from the drop-down list of Index. If you select Auto, the uploaded certificate will be displayed in numeric order. If you select the value from 1 to 10, the uploaded certificate will be displayed according to the number.

  • Only Accept Trusted Certificates: When enabled, as long as the authentication is successful, the phone will verify the server certificate based on the client certificate list. When disabled, the phone will not verify the server certificate no matter whether the certificate is valid or not.

  • DNS Certificate Upload: Locate and upload the desired certificate.

Motion Detection

Motion Detection is a feature that allows unattended video surveillance and automatic alarms. It detects any changes in the image captured by the camera, such as someone walking by or the lens being moved, and activates the system to perform the appropriate action.

Set it up on the Surveillance > Motion interface.

  • Suspicious Moving Object Detection:

    • Disabled: Turn off the motion detection function.

    • Video Detection: When the video camera detects moving objects, preset actions will be triggered. Focus on analyzing visual information captured through cameras.  

    • IR Detection: When the infrared detects moving objects, preset actions will be triggered. It offers better detection in low-light or dark conditions.

    • Pedestrian Detection: When the device detects the upper body of the passers-by, preset actions will be triggered.

  • Timing Interval: Determine how to delay and trigger motion detection.

    • Timing Interval between 1–3 seconds: Only need 1 detection during this interval to trigger actions.

    • Timing Interval > 3 seconds (e.g., 10 seconds): To perform actions, require a second detection within the final 3 seconds of the interval (e.g., between 7–10 seconds for a 10-second interval) after the first detection.

    • The default interval is 10 seconds.

  • Detection Accuracy: The detection sensitivity. Specify this option when selecting Video Detection. The greater the value is, the more accurate the detection is. The default value is 2.

  • Action to Execute: The notification type includes FTP, Email, SIP Call, HTTP, and TFTP.

    • FTP: The notification will be sent to the designated FTP server.

    • Email:  The email will be sent to the pre-configured email address.

    • SIP Call: A call will be made to the pre-configured number.

    • HTTP: The notification will be sent to the designated server.

    • TFTP: The notification will be sent to the designated TFTP server.

  • HTTP URL: Enter the HTTP message if selecting HTTP as the action to execute. The format is http://HTTP server’s IP/Message content.

  • Action Relay: The relay to be triggered.

  • Motion Detection Area: Available for video and pedestrian detection. You can limit the detection area by drawing a box.

    You can also enter the value. Start by measuring it as a percentage from left to right, with 100% representing the entire width. You can then choose a horizontal detection range from 0% to 100% and a vertical detection range from 0% to 100%. The intersection of these selected ranges will give you the exact detection area you want, allowing for easy customization.

Motion Detection Schedule

When motion detection is enabled, you can set a specific time for the feature to be effective.

Set it up on the Surveillance > Motion > Motion Detect Time Setting interface.

You can also set up motion detection on the Setting > Motion screen.

Security Notification

A security notification informs users or security personnel of any breach or threat that the device detects. For example, if the device detects something unusual, the system sends a notification to users or security through email, phone calls, or other methods.

Set up notifications on the Setting > Action interface.

Email Notification

Set up email notifications to receive screenshots of unusual motion from the device.

Click here to view how to set this feature up.

Find the Email Notification section.

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  • SMTP Server Address: The SMTP server address of the sender.

  • SMTP User Name: The SMTP username is usually the same as the sender's email address.

  • SMTP Password: The password of the SMTP service is the same as the sender's email address.

FTP Notification

To get notifications through FTP server, you need to set up the FTP settings. The door phone will upload a screenshot to the specified FTP folder if it senses any unusual motion.

Click here to view the configuration steps.

Set it up on the FTP Notification section.

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  • FTP Server: Set the address (URL) of the FTP server.

  • FTP User Name: Enter the user name to access the FTP server.

  • FTP Password: Enter the password to access the FTP server.

TFTP Notification

To receive security notifications via the TFTP server, you need to enter the TFTP server address. 

Click here to view the configuration steps.

Set it up on the TFTP Notification section.

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  • TFTP Server: Enter the address (URL) of the TFTP server.

SIP Call Notification

In addition to FTP and Email notification, the door phone can also make a SIP call when some feature action is triggered.

Set it up in the SIP Call Notification section.

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Action URL

You can use the device to send specific HTTP URL commands to the HTTP server for certain actions. These actions will be triggered when the relay status, input status, PIN code, or RF card access changes.

Click here to view the action URL configuration example.

Akuvox Action URL:

No

Event

Parameter format

Example

1

Make Call

$remote

Http://server ip/ Callnumber=$remote

2

Hang Up

$remote

Http://server ip/ Callnumber=$remote

3

Relay Triggered

$relay1status

Http://server ip/ relaytrigger=$relay1status

4

Relay Closed

$relay1status

Http://server ip/relayclose=$relay1status

5

Input Triggered

$input1status

Http://server ip/inputtrigger=$input1status

6

Input Closed

$input1status

Http://server ip/inputclose=$input1status

7

Valid Code Entered

$code

Http://server ip/validcode=$code

8

Invalid Code Entered

$code

Http://server ip/invalidcode=$code

9

Valid Card Entered

$card_sn

Http://server ip/validcard=$card_sn

10

Invalid Card Entered

$card_sn

Http://server ip/invalidcard=$card_sn

11

Facial Recognition

$unlocktype

Http://server ip/unlocktype=$unlocktype

12

Break-in Alarm

$input1status

Http://server ip/inputtrigger=$input1status

NOTE: $input1-3status corresponds to inputA-C.

13

QR Code Entered

$unlocktype

Http://server ip/unlocktype=$unlocktype

For example: http://192.168.16.118/help.xml? mac=$mac:ip=$ip:model=$model:firmware=$firmware:card_sn=$card_sn

Set it up on the Setting > Action URL interface.

  • Type: Select the request type between GET and POST.

  • Authorization Mode: Select the authorization mode. If Digest is selected, you need to set up the username and password.

GDPR Setting

General Data Protection Regulation (GDPR) is a regulation in European Union's law on data protection and privacy. The GDPR feature in Akuvox door phone is to encrypts the card data you enter for better security.

Set it up on the Access Control > Card Setting > Encrypted display of the card interface.

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  • Enabled: If enabled, the card data will be encrypted automatically when an RF card is added.

User Agent

User agent is used for identification purpose when you are analyzing the SIP data packet.

To set it up, go to the Account > Advanced > User Agent interface.

Screenshots

You can take a screenshot of the specific device screen to help with the troubleshooting and so on.

Take a screenshot on the System > Maintenance > Screenshot interface.

Web Interface Automatic Log-out

You can set up the web interface's automatic log-out timing, requiring re-login by entering the user name and the passwords for security purposes or for the convenience of operation.

Set it up on the System > Security > Session Time Out interface.

Emergency Action

This feature works with Akuvox SmartPlus Cloud. It keeps the door open when an emergency happens. You need to specify the Input that applies the feature.

Click here to view the detailed configuration of this feature.

Set it up on the System > Security > Emergency Action interface.

Real-time Monitoring

This feature displays the door status when the device is connected to the SmartPlus Cloud. Property managers and end users can check the door status respectively on the SmartPlus Property Manager platform and SmartPlus App.You need to specify the relay(s) or input(s) that apply this feature. Click

here

to see the detailed configuration.

Set it up on the System > Security > Real-time Monitoring interface.

High Security Mode

High security mode is designed to enhance the security. It employs encryption across various facets, including the communication process, door opening commands, password storage methods, and more.

Set it up on the System > Security > High Security Mode.

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Important Notes

1. The High Security mode is off by default when you upgrade the device from a version without the mode to one with it. But if you reset the device to its factory settings, the mode is on by default.

2. This mode makes the old version tools incompatible. You need to upgrade them to the following versions or higher to use them.

  • PC Manager: 1.2.0.0

  • IP Scanner: 2.2.0.0

  • Upgrade Tool: 4.1.0.0

  • SDMC: 6.0.0.34

3. The supported HTTP format for relay triggering varies depending on whether high secure mode is enabled or disabled.

If the mode is on, the device only accepts the new HTTP formats below for door opening.

  • http://username:password@deviceIP/fcgi/OpenDoor?action=OpenDoor&DoorNum=1

  • http://deviceIP/fcgi/OpenDoor?action=OpenDoor&DoorNum=1

If the mode is off, the device can use both the new formats above and the old format below:

  • http://deviceIP/fcgi/do?action=OpenDoor&UserName=username&Password=password&DoorNum=1

4. It is not allowed to import/export configuration files in tgz. format between a device with the high security mode and another one without it. For assistance with file transfer, please contact Akuvox technical support.