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      • 14 Dec 2023
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      Security

      • Updated on 14 Dec 2023
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      Article Summary

      Tamper Alarm Setting

      The tamper alarm function prevents anyone from removing the devices without permission. It does this by setting off the tamper alarm and making calls to a designated location when the device detects a change in its gravity value from the original one.

      Tamper Alarm Configuration on the Device

      The tamper alarm and gravity sensor can be easily set up on the door phone.

      Go to Tamper Alarm screen.

      image.png

      Tamper Alarm Configuration on the Web Interface

      You can customize the tamper alarm and adjust sensor settings on the web interface.

      Navigate to Security > Basic >Tamper Alarm interface.

      image.png

      Parameter Set-up:

      • Gravity Sensor Threshold: set the threshold for gravity sensory sensitivity. The lower the value is, the higher the sensitivity will be. The gravity sensor value is 32 by default.

      • Trigger Options: select what can be triggered when the gravity sensor is triggered.

      Lock Security

      The door phone can work with other door locks and sensors to keep the lock secure. It will sound the alarm to alert users if the door sensor finds the door open or not fully closed.

      On the device, go to Lock for the setting.

      image.png

      Parameter Set-up:

      • Lock Type: select Positive for the lock that unlocks when the power is on and select Negative for the lock that unlocks when the power is off.

      • Lock Delay: select door unlock delay time after you are granted door access. The delay time range is from 0-10 seconds.

      • Magnetism Type: select OFF if you want to disable the door sensor and alarm. To set alarm trigger type, you must select ON-ALARM and OFF_ALARM according to the type of lock you applied. Select ON_ALARM for a positive lock, while selecting OFF_ALARM alarm for a negative lock.

      • Magnetism Delay: select the alarm delay time after its being triggered. The delay range is from 10-120 seconds.

      Client Certificate Setting

      Certificates ensure communication integrity and privacy. To use the SSL protocol, you need to upload the right certificates for verification.

      Web Server Certificate

      It is a certificate sent to the client for authentication when the client requests an SSL connection with the Akuvox door phone. Please upload the certificates in accepted formats.

      To upload the Web Server certificate on the device web Security > Advanced > Web Server Certificate interface.

      图片.png

      Client Certificate

      This certificate verifies the server to the Akuvox door phone when they want to connect using SSL. The door phone verifies the server's certificate against its client certificate list.

      To upload and configure client certificates on the same page.

      image.png

      Parameter Set-up:

      • Index: select the desired value from the drop-down list of Index. If you select Auto value, the uploaded certificate will be displayed in numeric order. If you select value from 1 to 10, the uploaded certificate will be displayed according to the value that the user selected.

      • Select File: click Choose file browse the local drive, and locate the desired certificate. (*.pem only)

      • Only Accept Trusted certificates: if you select Enabled, as long as the authentication success, the phone will verify the server certificate based on the client certificate list. If you select Disabled, the phone will not verify the server certificate no matter whether the certificate is valid or not.

      Motion Detection

      Motion Detection is a feature that allows unattended video surveillance and automatic alarms. It detects any changes in the image captured by the camera, such as someone walking by or the lens being moved, and activates the system to perform the appropriate action.

      Motion Detection Setting on the Device

      You can turn on the motion detection and set up the motion detection interval on the device Motion screen.

      image.png

      Parameter Set-up:

      • Interval: IR detector receives an event, and delays certain seconds set by interval before triggering motion. When triggering, it will determine whether the time when the IR received the event is within 3 seconds from the time when the trigger was triggered. If the interval is 0 second, it will not trigger motion. If the interval is 1-3 seconds, as long as the image movement is detected once in front of the IR detector, motion will be triggered. If the interval time is over 3 seconds, for example, 10 seconds, after the image movement is detected in front of the IR detector, the image movement is detected again within 7s-10s, then motion will be triggered.

      Motion Detection Setting on the Web Interface

      You can adjust various motion detection settings on the device web interface, such as the time interval, the sensitivity level, the notification method when motion is detected, and more.

      Navigate to Intercom > Motion > Motion Detection Options interface.

      图片.png

      Parameter Set-up:

      • Suspicious Moving Object Detection: select disable to disable the motion detection. Select IR detection to enable the IR sensor based motion detection for suspicious moving objects. And select Video detection to enable video-based motion detection during the monitoring for the suspicious moving object.

      • Time Interval: set the time interval in the same way as you do on the device.

      • Detection Accuracy: set the detection accuracy for the detection sensitivity. The higher value, the greater sensitivity. The default detection accuracy value is 2.

      • Action To Execute: select the notification type: FTP, Email, SIP Call, HTTP, TFTP. For example, if you select FTP then the notification will be sent in FTP to a designated serve while if you select Email then the notification will be sent in the form of emails when motion detection action is triggered.

      • Action relay: select the relay to be triggered when a suspicious object is detected in the motion detection. Select none and no relay will be triggered.

      • The Width of Detected Area/The Height of Detected Area: the full size of the detection area is calculated by percentage (100%) from left to right. Pick the horizontal detection range anywhere from 0% to 100%, and pick the vertical detection range anywhere from 0% to 100%. After that, you will be able to get the exact detection area you want.

      Security Notification Setting

      Email Notification Setting

      Set up email notification to receive screenshots of unusual motion from the door phone.

      Navigate to Intercom > Action > Email Notification interface.

      图片.png

      Parameter Set-up:

      • SMTP Server Address: enter the SMTP server address of the sender.

      • Port: enter the port number from which the email is sent out.

      • SMTP User Name: enter the SMTP user name, which is usually the same as sender’s email address.

      • SMTP Password: configure the password of the SMTP service, which is same as the sender’s email address.

      FTP Notification Setting

      To get notifications through FTP server, you need to set up the FTP settings. The door phone will upload a screenshot to the specified FTP folder if it senses any unusual motion.

      Navigate to Intercom > Action > FTP Notification interface.

      图片.png

      Parameter Set-up:

      • FTP Server: enter the address (URL) of the FTP server for the FTP notification.

      • FTP User Name: enter the FTP server user name.

      • FTP Password: enter the FTP server password.

      TFTP Notification Setting

      To receive security notifications via TFTP server, you need to enter the TFTP server address. 

      Navigate Intercom > Action > TFTP Notification interface.

      图片.png

      Parameter Set-up:

      • TFTP server: enter the address (URL) of the TFTP server for the TFTP notification.

      SIP Call Notification

      If you want to be notified via SIP call for the security notification, you can configure the SIP call notification on the web Intercom > Action > SIP Call Notification interface properly.

      图片.png

      GDPR Setting

      General Data Protection Regulation (GDPR) is a regulation in European Union's law on data protection and privacy. The GDPR feature in Akuvox door phone is to encrypts the card data you enter for better security.

      Navigate to Intercom > Advanced > Encrypted display of the card interface.

      image.png

      Parameter Set-up:

      • Enabled: enable or disable the GDPR function. If enabled, the card data will be encrypted automatically when an RF card is added.

      Package Delivery Notification

      When your packages get delivered to your package room, you can be notified of the package delivered to you. To enable the function, you can go to Intercom > Key/Display > Delivery Setting Of Building Theme.

      图片.png

      Note:
      • This feature is only applicable to door phones that are connected to the Akuvox SmartPlus.

      Action URL

      You can use the device to send specific HTTP URL commands to the HTTP server for certain actions. These actions will be triggered when the relay status, input status, PIN code, or RF card access changes.

      Akuvox Action URL:

      No

      Event

      Parameter format

      Example

       1

       Make Call

       $remote

      Http://server ip/ Callnumber=$remote

       2

       Hang Up

       $remote

      Http://server ip/ Callnumber=$remote

      3

      Relay Triggered

       $relay1status

      Http://server ip/ relaytrigger=$relay1status

       4

       Relay Closed

       $relay1status

      Http://server ip/

      relayclose=$relay1status

       5

       Input Triggered

       $input1status

      Http://server ip/

      inputtrigger=$input1status

       6

       Input Closed

       $input1status

      Http://server ip/

      inputclose=$input1status

       7

       Valid Code Entered

       $code

      Http://server ip/

      validcode=$code

       8

       Invalid Code Entered

       $code

      Http://server ip/

      invalidcode=$code

       9

       Valid Card Entered

       $card_sn

      Http://server ip/

      validcard=$card_sn

       10

       Invalid Card Entered

       $card_sn

      Http://server ip/

      invalidcard=$card_sn

      11

      Tamper Alarm Triggered

      $alarm status

      Http://server ip/tampertrigger=$alarm status

      For example: http://192.168.16.118/help.xml? mac=$mac:ip=$ip:model=$model:firmware=$firmware:card_sn=$card_sn

      Path: Phone > Action URL.

      图片.png

      High Security Mode

      High security mode is designed to enhance the security. It employs encryption across various facets, including the communication process, door opening commands, password storage methods, and more.

      To configure this feature on the web Security > Basic > High Security Mode.

      图片.png

      Important Notes

      1. The High Security mode is off by default when you upgrade the device from a version without the mode to one with it. But if you reset the device to its factory settings, the mode is on by default.

      2. This mode makes the old version tools incompatible. You need to upgrade them to the following versions or higher to use them.

      ·PC Manager: 1.2.0.0

      ·IP Scanner: 2.2.0.0

      ·Upgrade Tool: 4.1.0.0

      ·SDMC: 6.0.0.34

      3. The supported HTTP format for relay triggering varies depending on whether high secure mode is enabled or disabled.

      If the mode is on, the device only accepts the new HTTP formats below for door opening.

      • l http://username:password@deviceIP/fcgi/OpenDoor?action=OpenDoor&DoorNum=1
      • l http://deviceIP/fcgi/OpenDoor?action=OpenDoor&DoorNum=1

      If the mode is off, the device can use both the new formats above and the old format below:

      • l http://deviceIP/fcgi/do?action=OpenDoor&UserName=username&Password=password&DoorNum=1

      4. It is not allowed to import/export configuration files in tgz. format between a device with the high security mode and another one without it. For assistance with file transfer, please contact Akuvox technical support.

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