Akuvox MySmart Local Server Commercial Project Management Guide

This manual is intended for both installers and project managers who need to manage commercial projects, including companies, personnel, and devices on the MySmart local server.

Update Time: September. 2026

System Overview

You can use this platform to:

• Add, edit, and delete the companies, administrators, personnel accounts, devices, etc.

• Deploy and set up devices and doors for access control.

• Set up access groups and holiday schedules.

• Set up access methods for visitors.

• Set up attendance and smart parking.

• Check various logs such as door logs, call history, and alarm records.

Login

Log in to the MySmart platform with your account. For installers, the account is created by your distributor; for project managers, the account is created by your installer.

1. Navigate to the server address in your browser.

2. Enter your username and password.

3. Click Login.

Note

Enter the verification code sent to your email address for login when your distributors or installers enable Two-factor Authentication feature.

Log Out

You can click on Log out in the upper-right corner to exit the system.

Prior to Management

It is advised that you go through what is listed below before starting management.

• Check if all device MAC addresses have already been registered by your distributor.

• Check if the device is powered on and is connected to the internet, and make sure that the network is normal.

• Check and make sure that the user information and device information are correct.

Dashboard

The project management dashboard gives you an overview of the commercial project

• Installers can add devices, check device status, check PM number, and return to the installer web portal on the dashboard, but CANNOT perform emergency action.

• PMs can switch between different projects by clicking the project name in the top menu.

Left Menu Description:

Wizard

Wizard guides you through adding devices, companies, administrators, groups, and personnel, and setting up access control and attendance. It will pop up when you log in to the platform. (For installer accounts, the Wizard will display when clicking of the target project.)

If you want to check the guidance after closing it, click in the upper-right corner.

Company Management

You can create multiple companies in a project.

Create Companies and Assign Doors

1. Click Company > New.

2. Name the company.

3. Assign doors to the company by checking them and toggling the switch to define them as private or public doors.

   For instructions on adding doors, please refer to the Device Management chapter.

4. Select the building and floors that are accessible to the personnel in the company. This setting works with the Akuvox EC33 elevator control system.

5. Check the holiday schedule applied to the company that limits access during holidays.

6. Submit the setting.

After adding the company, you can modify its settings by clicking and delete it by clicking .

You can also set up the office structure on the Personnel module.

1. Click next to the project name. Then, click +New Company and enter the company’s name.

2. Click next to the company name. You can rename the company, assign doors to it, view its holiday access control schedule by clicking Edit, add groups to it, and delete it.

Add/Edit Buildings

ONLY installers can add buildings.

1. Click Devices > +Add Building.

2. Name the building.

After adding the building, right-click to edit and delete it.

Add Groups in a Company

1. On the Personnel module, click next to the desired company name and click +New Group. Or, click Group in the target company directory and click New Group.

2. Enter the group name and select the company it belongs to.

3. Set the directory display on the door phone’s directory screen. Specific models support this feature. See the note below.

• Do Not Display: Neither display the group nor the personnel in it.

• Display as Group Only: The default option. Only display the group name. When selected, the first 10 personnel with the MySmart Intercom feature enabled will be called.

• Display Personnel Only: Personnel will all be displayed, but not the group name.

4. Click Submit.

Compatible models and versions(or higher):

• X912: 912.30.11.49

• X915 V2: 2915.30.10.211

• X916: 916.30.10.222

• S539: 539.30.10.231

• S538: 538.30.10.705

• S535: 535.30.10.233

• S532: 532.30.10.211

• R29: 29.30.10.314

• R28V2: 228.30.10.231

• E16V2: 216.30.10.208

• E16V3: 416.30.11.206

• E18: 18.30.11.136

Edit a Group

1. Click Personnel > Group.

2. Click to modify the group settings. See the description of each item in the chart below.

Personnel Management

You can add personnel one by one or in a batch to a company.

Add Personnel One by One

1. Click Personnel > New Personnel.

2. Enter the user information and set up permissions.

See descriptions of each item in the chart below.

3. Click Next to set up the user’s credentials. See description of each item in the chart below.

Note

• The license plate is used for Smart Parking.

• If you have filled in both the License Plate and the UHF Card, the server will ONLY issue the UHF card code to the door phone.

4. Click Submit.

Add Personnel in a Batch

You can import a batch of personnel data into a company for quick setup.

1. Click User > Personnel > Import.

2. Click Download Import Template.

3. Click Import Personnel to upload the file after editing it, and click Import Face Data to upload the face photos. Please follow the upload instructions in the pop-up window.

In the template, you can see the instructions by moving the mouse cursor to a specific column.

See the description of each item in the chart below.

Edit Personnel

After adding the personnel, you can edit and delete them on the Personnel interface.

• Click to delete the personnel.

• Clickto view and edit the personnel’s information.

On the information interface, click Edit to modify the account settings.

Administrator Management

You can create administrator accounts, with which users can log in to the MySmart Administrator platform to manage companies, personnel, access groups, etc.

Add an Admin

1. Click Admin > New.

2. Set up the account. See the descriptions of each item in the chart below.

Item Description:

3. Click Submit.

Edit an Admin Account

After adding the accounts, you can edit and delete them on the Admin interface.

• Click to delete the admin.

• Clickto view and edit the admin’s information.

Device Management

You can manage Akuvox devices installed in specific companies.

Note

• With the project manager account, you can view and edit the device’s settings but NOT add or delete a device.

• With the installer account redirecting from the installer portal, you can add, edit and delete devices.

Add a Single Device

1. On the Devices module, click Public Area or select the desired building based on where the device is installed.

2. Click New on the right.

3. Enter the device’s information. See the description of each item in the chart below.

4. Click Submit to save the settings.

Add Devices in a Batch

1. On the Devices module, click Public Area or select the desired building based on where the device is installed.

2. Click Import on the right.

3. Download and open the template. Click Import after editing the file.

In the template, assign the device to a building and enter the device name, type, and MAC address as instructed.

Edit/Delete Devices

On the Devices module,

• Click to view the device information.

• Clickto change the device’s settings. Please note that if you change the device’s MAC address, the related door logs, call histories, motion alerts, alarm records, and captures will be cleared.

• Clickto delete it.

Apart from the basic settings, including device name and network group, you can set up alarm settings.

• Door Held Open Alarm: Available when Door Status is configured. This feature allows the device to sound an alarm when the door-opening time exceeds a certain limit.

  • Door Opened Timeout: Set the door-opening time beyond which the alarm will be triggered.

• Break-in Alarm: The feature allows the device to sound an alarm when the door is opened abnormally.

Note

• Click here to view the models supporting the Break-in Alarm feature.

• The following device models with specific firmwares or higher support the Door Held Open Alarm feature:

  Model	Version	Model	Version
  A08	108.30.10.108	R29	29.30.10.314
  A01/A02	101.30.10.106	R28V2	228.30.10.218
  A03	103.30.10.108	R25	25.30.10.117
  A05V2	205.30.10.119	E18	18.30.10.236
  A094	92.30.10.112	E16 V2	216.30.10.208
  A095	95.30.10.125	E16 V3	416.30.11.206
  X912	912.30.11.49	X910	2910.30.11.28
  S532	532.30.10.211	X915 V2	2915.30.10.211
  E12 V2	312.30.11.18	S535	535.30.10.233
  X916	916.30.10.224	S539	539.30.10.249
  S538	538.30.10.705	R20 V5	320.30.10.226
  A15	1115.30.10.407

Device Remote Maintenance

You can manage devices remotely in terms of automatic provisioning(AutoP), reboot, reset, connection type selection, etc.

On the Devices module, clickof the target device. Or, clickand click Settings.

• Click AutoP and enter the commands. Click One Time AutoP and enter the commands if you just want to implement the AutoP once.

• Click System, where you can select the connection type, reboot or reset the device, and access the device’s web interface by clicking Remote Control.

Note

• The Auto-provisioning command can be exported out of the devices.

• You can refer to the following templates:

  • Door Phones: https://knowledge.akuvox.com/docs/autop-commandsdoor-phones

  • Indoor Monitors: https://knowledge.akuvox.com/docs/autop-commandsindoor-monitors-1

• Duplicate commands will not be retained.

Door Management

On the Doors module, you can check the added doors, their status, location, etc. You can search for a door by entering its name or MAC.

Lockdown

The lockdown feature keeps the door locked. It can be used to keep threats out in dangerous situations.

Doors under lockdown cannot be opened by common access methods, such as users’ credentials and the exit button.

Compatible models and versions(or higher):

Model	Version	Model	Version
R29	29.30.10.404	X910	2910.30.11.28
R28V2	228.30.10.231	X912	912.30.11.107
R25	25.30.10.117	X915V2	2915.30.10.420
R20	320.30.11.30	E16 V2	216.30.10.208
A08	108.30.11.8	E16 V3	416.30.11.206
A03	103.30.10.204	A01/A02	101.30.10.206
A095	95.30.10.125	A094	92.30.10.205
X916	916.30.10.508	S539	539.30.10.507
S538	538.30.10.705	S535	535.30.11.8
A05V2	205.30.11.114	E12V2	312.30.11.106
S532	532.30.10.336	E18	18.30.11.136
A15	1115.30.10.407

1. Click Lockdown at the top of any interface. This button is only available for PMs.

2. Click Lockdown On to lock all doors; click Lockdown Off to release all doors.

If users try to open doors when devices are in lockdown, devices with screens will display “Property Under Lock” and announce an alarm; devices without screens will shine a blue indicator light and announce an alarm.

Switch Lockdown for a Specific Door

You can check doors’ lockdown status and turn on/off lockdown for a specific door by clicking Doors on the left column.

• Lockdown: The green icon indicate the door is not in lockdown; the red is in lockdown.

Click  of the target door to turn on/off lockdown for it.

Access Group Management

The Access Group module allows you to create an inventory of ready-made access control schedules, which can be readily pulled out and applied for the door access control, targeting specific groups and personnel.

Create an Access Group

1. Click Access Control > Access Group > +New.

   You can clickto view the details of the default access group generated by the system.

2. Select the company.

3. Name the access group and select the Repeats mode from Daily, Weekly, or Never. Daily and Weekly mean the schedule will repeat every day and week.

4. Specify the time within which users can open doors

5. Select the door(s) to be opened.

6. Submit the setting.

Edit/Delete Access Groups

The system-generated default group cannot be edited or deleted.

1. Click Access Control > Access Group.

2. Click to modify its settings; click to delete it.

On the Access Group’s Info interface, you can:

• apply the schedule to specific groups by checking the groups and clicking. You can quickly find the desired group by narrowing the search scope by selecting the specific company and entering the group name.

• remove the schedule that applies to the group by checking the group and clicking.

Holiday Access Control

You can define the holidays when personnel cannot open doors to enhance access control security.

Compatible models and versions(or higher):

Model	Version	Model	Version
X910	2910.30.11.28	R20V5.0	320.30.10.223
X912	912.30.11.49	R25	25.30.10.117
X915V2	2915.30.10.211	R29	29.30.10.314
X916	916.30.10.222	R28V2	228.30.10.218
S532	532.30.10.211	A08	108.30.10.108
S535	535.30.10.233	A01/A02	101.30.10.106
E18	18.30.10.236	A03	103.30.10.108
E16V2	216.30.10.208	E16V3	416.30.11.206
A094	92.30.10.112	A05V2	205.30.10.119
E12V2	312.30.11.18	A095	95.30.10.125
S538	538.30.10.705	S539	539.30.10.249
A15	1115.30.10.407

1. Click Access Control > Holiday > New.

2. Select the company that adopts the schedule.

3. Enter the holiday name.

4. You can set the Working Hours to allow authorized personnel to open doors. When enabled, specify the time.

5. You can enable Repeat by Year to repeat the schedule every year.

6. Select the year and day(s) of the holiday schedule.

7. Click Submit.

Area Restrictions

This feature strictly controls users’ entry and exit. Users can only enter and exit the specific area through the designated doors.

Compatible models and versions(or higher):

Model	Version	Model	Version
A08	108.30.10.108	R29	29.30.10.314
A01/A02	101.30.10.106	R28V2	228.30.10.218
A03	103.30.10.108	R25	25.30.10.117
A05V2	205.30.10.119	S539	539.30.10.231
A094	92.30.10.112	S535	535.30.10.233
A095	95.30.10.125	S532	532.30.10.211
X910	2910.30.11.28	E18	18.30.10.236
X912	912.30.11.49	E16V2	216.30.10.208
X915V2	2915.30.10.211	E16V3	416.30.11.206
X916	916.30.10.222	E12V2	312.30.11.18
S538	538.30.10.705	R20V5	320.30.10.226
A15	1115.30.10.407

1. Click Access Control > Area Restrictions > New.

2. Enter the area name.

3. Select the entry and exit doors. With anti-passback disabled, there is no strict control over users exiting through the exit door. Users can exit through the entry door.

4. When the anti-passback feature is enabled, users must first enter and then exit the area through designated doors.

Note

• Anti-passback also prohibits users from entering the area by following others. Users can only use their credentials to open the entry and exit doors once respectively.

• For example, if the user follows someone else through the door, the next time he/she cannot swipe his/her card to open the Entry/Exit door.  

a. Set the time when the anti-passback feature is effective.

b. Select the action taken by the door phone when the user tries to open the same entry or exit door twice.

-Deny Access: The user cannot open the door.

-Log violations only: The door can be opened, and the door opening will be recorded in the door log.

5. Set the User Timeout within which users cannot open the same door twice. Only after the time limit can users open the door again.

After creating the area restriction rule, you can check the current occupancy and blocked people.

• Current Occupancy: Display the number of personnel entering the area, only effective when the anti-passback feature is enabled.

• Blocked People: Display the number of personnel and couriers who are denied access in the area. It is only effective when the anti-passback feature is enabled and Deny Access is selected as the action for When Re-entry or Re-exit.

Attendance

With this feature, you can:

• set up independent attendance for each company;

• designate specific device relays as the attendance points;

• flexibly make timetables and schedule shifts;

• record leaves and attendance easily.

Select Attendance Points

You can select specific relays of door phones/access control terminals as the attendance points. Every successful relay trigger means a clock-in/out.

1. On the Attendance > Attendance Point module, click New on the right.

2. Name the attendance point.

3. Select the door phone’s relay.

4. Click Submit.

Set up Timetables

There are two timetable modes, fixed and flexible. You can choose the mode based on the company’s working schedule.

1. On the Attendance > Timetable module, click New on the right.

2. Name the timetable.

3. Select the timetable template type:

• Fixed: Employees commute at fixed times like a 9-to-5.

• Flexible - Free: Employees work a certain number of hours without clocking in and out at fixed times.

Set up Shifts

You can decide how to repeat the timetables in one day, a week, or a month by setting up shifts.

1. On the Attendance > Shift module, click New on the right.

2. Select the repeat mode.

• Daily: The timetable is effective immediately.

• Weekly: Arrange timetables for a week.

• Monthly: Arrange timetables for a month.

3. Select the Number of Cycle. You can select 31 days, 52 weeks, or 12 months.

4. Click the desired timetable. The blue background color indicates it is chosen.

5. Click the desired date and the timetable name will display.

6. Click Submit.

Arrange Shifts to Personnel

You can arrange the configured shifts for personnel.

1. On the Attendance > Shift Schedule interface, click New.

2. Select the shift type. The temporary type has higher priority over the normal. It can be chosen when arranging for personnel to work overtime temporarily.

3. Select the personnel.

4. Select the shift. You can click to view the shift.

5. Select the Valid Time within which the shift schedule is effective.

6. Click Submit.

After arranging shifts, you can modify or delete them by clicking andrespectively.

Manage Leave Type

You can add, edit, and delete various leave types for leave management.

On the Attendance > Leave Type module, you can check the system-generated leave types that cannot be modified or deleted.

1. Click New to add a new one.

2. Name the leave type.

3. Click Submit.

Manage Leaves

You can manage leaves and check leave reports on the Attendance > Leave Management module.

1. Click New on the right.

2. Search for or select the personnel.

3. Select the Leave Type.

4. Set the Leave Time.

5. You can add some remarks to the leave.

6. Click Submit.

Check and Export Attendance Reports

New attendance records are generated during off-peak hours each day and updated each time attendance changes.

On the Attendance > Attendance Report module, you can check the latest daily or monthly reports by clicking Refresh on the right.

Click Export on the right to download the report. You can select items to be exported and define the period.

Attendance Correction

When employees work on time but forget to clock in/out, you can correct the attendance for them.

In this case, the Status column will display Absent, and the Recheck In/Out column display “—”.

1. Check a log and select Recheck In/Out in the action box.

2. Click Apply. Or, you can click of the target log.

3. Correct clock-in and/or clock-out.

4. Click Submit. The Status will change to Normal.

Visitor Management

You can set up access credentials for visitors and delivery personnel.

Access Credentials for Visitors

You can create temporary PIN codes along with QR codes for visitors, set the time when the credentials are valid, and select the door to be opened.

1. Click Visitor > New.

2. Select the company and enter the visitor’s name.

3. [Optional]Set a unique ID for the visitor.

4. Specify the time within which visitors can open doors by selecting the Repeats mode from Daily, Weekly, or Never. Daily and Weekly means the schedule will repeat every day and week.

5. Set the Validity Times Per Device when you select the Never Repeats mode.

   For example, if you enter 1 and check three door phones, the visitor can use the credential to open doors three times.

   In other words, the validity times of credentials = Validity Times Per Device x The number of door phones selected.

6. Enter the visitor’s email address in the Delivery Method to receive the temporary key.

7. Check the door(s) to be opened by the visitor.

8. Click Submit.

After creating the temp key, you can

• check its details by clicking and delete it by clicking.

• search for the desired key by its validity, repeat mode, who created the key, key value, and visitor name.

• print it out for the visitor. The QR code is generated with the visitor's name, the visited company, and the key.

On the temp key’s information interface, you can click View Door Logs to check the door-opening record.

Access Credentials for Delivery Personnel

You can create PIN codes and RF card credentials for delivery personnel, with which they can access the designated place, such as a package room.

1. Click Visitor > Delivery Auth > New.

2. Select the company and enter the deliveryman’s name.

3. Enter the PIN code and/or the RF card code. The PIN code should be within 2 to 8 digits, not starting with “9”.

4. Set the accessible floors. The deliveryman can take lifts to the specified floors using access control credentials. You can select 10 floors in a building at a maximum.

5. Check the schedule for when the deliveryman can open the door. You can also click New to create a new schedule.

6. Click Submit.

After creating the credential, you can modify it by clickingand delete it by clicking.

Muster Report

The muster report is used during emergencies, such as evacuations, to account for personnel. It tracks who is present during an evacuation and identifies missing people.

ONLY project managers have permission to set this feature up.

Set up a Muster Report

1. Click Report > Muster Report on the left column.

2. Click Muster Report Setting on the right.

3. Set up the following settings.

• Perimeter Door Group: Used to define personnel within the area. You can select up to 20 doors. Options include all available doors within the project. When a person enters through one of these doors using card access or other entry methods but does not exit, they are considered to be still inside the area. Such individuals will be accounted for during the muster check.

• Muster Readers: Serve as designated assembly points where personnel check in with their credentials such as swiping cards. You can select up to 5 devices.

Note

Click here to check models and versions that support working as the muster reader.

• Reset the report daily at: If enabled, the report will be reset at the selected time.

• Remove user from report after being inactive for: If enabled, personnel who haven’t swiped their cards for a set time will be removed from the report.

• Generate Muster Report When an Emergency Alarm Occurs: Enabled by default. When the emergency alarm happens, the system will generate reports automatically for all companies.

Generate Reports

Atfer setting up the muster report, click Generate Report and select companies.

Uncheck All Companies to select specific companies that use the report.

View Reports

After muster reports are generated, you can click to view the report details and click to remove it.

See the description of each item on the Info interface in the chart below.

Smart Parking

The smart parking module allows you to register license plates or UHF cards for users. Users can drive in/out with doors open automatically.

Furthermore, you can manage parking lots by viewing the number of parked vehicles and their parking duration on the cloud, conveniently tracking what happens.

License Plate Management

• The license plates are identified by third-party LPR cameras for door opening. Click here to view the detailed configuration.

• The UHF cards are identified by the Akuvox long-range access card reader ACR-CRP12 for door opening. Click here to view the detailed configuration.

1. Click Smart Parking > License Plate > New.

2. Select the company, group, and personnel.

3. Enter the license plate information.

4. Enter the UHF card code if it is used. If you have filled in both the license plate and the UHF card, the server will ONLY issue the latter to the door phone.

5. Enable/disable Long-term Vehicle. It is enabled by default. If disabled, specify when the vehicle can enter or

   exit the parking lot.

Note

You can also add license plate information when adding or editing personnel.

Parking Lot Management

You can set up parking lots and conveniently track the number of parked vehicles and their parking durations.

Create a Parking Lot

1. Log in to the cloud with your account.

2. Click Smart Parking > Parking Lot in the left column.

3. Click New on the right to create a new parking lot.

4. Name the parking lot.

5. [Optional]Upload the Parking Lot Logo. Requirements are a square image, ≥200x200px, supported formats: JPG/JPEG/PNG/BMP.

6. Select the Door Mode:

• Single Door: For example, the cloud will record the first recognition as “Entry” and the second as “Exit”.

• Multiple Doors: Define which door is the entry and which is the exit.

7. Click Submit.

After creating the parking lot, you can view the number of parked vehicles.

• Click to delete it.

• Click to view more details and modify the settings.

Mark Vehicles Exited Manually

1. Click Smart Parking > Parking Lot.

2. Click of the target parking lot.

3. Click in the Actions column to manually mark that the vehicle has left the parking lot.

View Vehicle Logs

1. Click Smart Parking > Parking Lot.

2. Click of the target parking lot.

3. Click Vehicle Log, where you can:

• Check the vehicle entry/exit time and parking duration.

• Click the image in the Entry and Exit Capture columns to view the snapshots.

• Click Export to download logs.

Logs

You can check door logs, call history, images captured, alarm logs, and door opened timeout logs in the Logs module.

Door Logs

Door logs have 7 types. You can narrow your log check by the specific time range with parameters: Device Name, Initiated by, Action, Key, Company, and Response(Success, Failed, or Offline) for the targeted search.

• All: Display all door logs.

• Call: Display the SIP/IP-based calls initiated on the door phone, indicating when, where, and to whom the calls are made.

• Door Release: Display when, where, and by whom the door openings are made (be it failure or success).

• Entry: Display the valid door-opening records of entering without disobeying the area restriction rules.

• Exit: Display the valid door-opening records of the exit without disobeying the area restriction rules.

• Entry Violation: Display the door-opening records of entries that violate the area restriction rules.

• Exit Violation: Display the door-opening records of exits that violate the area restriction rules.

Call Logs

You can check when and by whom the SIP calls are made and received. Moreover, you can set the time range or enter the caller or receiver to check the targeted call information.

Captured Images

Image capturing is either initiated manually by users or by the project manager. You can check when, where, how, and by whom the images are captured. You can click the image in the Capture column to see a larger picture.

Motion Alerts

Motion alerts allow you to check the captured image of people whose movement has triggered the motion detection in the door phones (door phones with motion detection function).

Operation Logs

You can check who has made configurations in the project on the cloud.

Alarm Records

You can check various alarm records on the Logs > Alarm Records module.

Emergency Alarm

The emergency alarm is recorded when the emergency unlock occurs.

Narrow the search by entering a specific time.

Arming Alarms

The alarm is recorded when indoor monitors trigger the arming alarms. Narrow the search by entering a specific time.

Door Opened Timeout Logs

When the door-opening time exceeds a certain limit, the alarm will be triggered and recorded.

Tamper Alarm

When the device’s tamper alarm is triggered, the alarm will be recorded on the cloud.

Compatible models and versions(or higher):

Model	Version	Model	Version
R20	320.30.11.30	A08	108.30.11.8
R25	25.30.10.117	A01/A02	101.30.10.206
R28	228.30.10.213	A03	103.30.10.204
R29	29.30.10.404	A094	92.30.10.205
X915V2	2915.30.10.420	A095	95.30.10.110
X912	912.30.11.107	E16 V2	216.30.10.208
E12V2	312.30.11.18	E16 V3	416.30.11.206
X916	916.30.10.508	S539	539.30.10.507
S538	538.30.10.705	S535	535.30.11.8
A05V2	205.30.11.114	S532	532.30.10.336
E18	18.30.11.136	A15	1115.30.10.407

Break-in Alarm

When someone forcibly opens doors, the break-in alarm will be triggered and recorded on the cloud.

Messages

You can create, send, and check messages.

You can create one-time messages or reusable message templates for your convenience.

1. Click Messages > New.

2. Enter the message title and content directly to create one-time messages. Select the receiver type.

To create reusable message template(s), you can click Add a Template and enter the template name, title, and content.

You can edit or delete the template after creating it.

3. Click Send.

After the message is created, you can click to check the message details and click to remove it.

Library

You can check, modify, and delete all types of created PIN codes and RF Cards conveniently at one stop.

On the Library module, clickto modify the PIN code or RF card code. Clickto remove the code.

Settings

Settings include the basic settings(project name, address, permissions, emergency unlock, etc), time settings, and motion detection settings.

Basic Settings

See the description of each item in the chart below.

Emergency Action

You can make all doors open or close automatically or manually during emergencies. For example, the doors can be opened automatically once an emergency alarm is triggered on any one of the door phones during a fire emergency so that people can be quickly evacuated to a safer place. Also, you can open all the doors manually.

Note

• With the installer accounts, you can ONLY configure the Emergency Scenario feature but not perform the action.

• With the project manager account, you can click the Unlock/Lock button to open or close all doors manually.

1. Go to Settings > Emergency Setting. Select automatic door unlock or manual unlock.

• Select On to open doors automatically when an emergency occurs.

• Select Off to open doors manually on the SmartPlus web portal. You can click Unlock/Lock near the top of any interface to open or close the doors manually.

2. Set Emergency Door Group. You can select All Doors or specific doors to open during an emergency.

3. Select whether to send notifications to users' MySmart Apps and indoor monitors. When enabled, both devices will push a notification when the emergency unlock happens.

Time Settings

You configure and modify the time setting based on the site’s location and time zone.

Go to Settings > Time Settings.

Motion Detection

You can enable/disable motion detection, but also set up the device's motion detection type and alert trigger delay.

1. Go to Settings > Motion Setting.

2. Set the motion detection:

• Disable: Turn off the function.

• IR Detection: When the infrared sensor detects moving objects, alerts will be triggered.

• Video Detection: When the video camera detects moving objects, alerts will be triggered.

3. Set the Alert Delay Time from 5 to 60 seconds.

Privacy Policy

You will see the Privacy Policy and Terms of Service window when you log into the platform for the first time.

• The Privacy Policy tells you how the user data is collected, used, and protected.

• The Terms of Service outline the rules and guidelines for using the MySmart service.

Only when you click Agree can you log into the MySmart platform.

Contact Us

For more information about the product, please visit us at www.akuvox.com, or feel free to contact us by

Sales email: sales@akuvox.com

Technical support email: support@akuvox.com

Telephone: +86-592-2133061 ext.7694/8162

We highly appreciate your feedback about our products.